← New search

2011 MERCEDES-BENZ R350

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all R350 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 10 of 18 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

What owners actually said

18 reports
Mileage unknown · Feb 3, 2018
Air Bags

TAKATA RECALL. 24 MONTHS AFTER THE INITIAL RECALL, WE STILL HAVE SHRAPNEL IN OUR DASH. MERCEDES CLAIMS A FIX IS COMING 'SOON' AND THAT NHTSA GRANTED THEM AN EXTENSION TO COMPLETE A FINAL REMEDY. NOTABLY, MERCEDES HAS BEEN ABLE TO MANUFACTURE HUNDREDS OF THOUSANDS OF NEW VEHICLES IN THOSE 24 MONTHS, BUT THEY CANNOT MANUFACTURE R…

Read full complaint

TAKATA RECALL. 24 MONTHS AFTER THE INITIAL RECALL, WE STILL HAVE SHRAPNEL IN OUR DASH. MERCEDES CLAIMS A FIX IS COMING 'SOON' AND THAT NHTSA GRANTED THEM AN EXTENSION TO COMPLETE A FINAL REMEDY. NOTABLY, MERCEDES HAS BEEN ABLE TO MANUFACTURE HUNDREDS OF THOUSANDS OF NEW VEHICLES IN THOSE 24 MONTHS, BUT THEY CANNOT MANUFACTURE REPLACEMENT AIRBAGS? NHTSA IS WEAK AND INEFFECTUAL. MERCEDES IS APATHETIC AND CRIMINAL. I AM CERTAIN THEIR ACTUARIALS CALCULATED THE COST BENEFIT OF A DELAYED RECALL R PAIR AND PRESENTED THE BOARD WITH THE LEAST EXPENSIVE PATH FORWARD. CRIMINAL. EVIL. UNRESTRAINED.

NHTSA ODI #11066841

Mileage unknown · Dec 20, 2017
Air Bags

TAKATA RECALL TWENTY-TWO MONTHS AND COUNTING!! MANUFACTURER HAS NOT PRODUCED REPLACEMENT PARTS, AND RECALL CANNOT BE COMPLETED DUE TO UNAVAILABLE REMEDY. INTERESTING THAT MERCEDES BENZ HAS CONTINUED TO PRODUCE AND SELL MILLIONS OF VEHICLES IN THAT TIME, BUT THEY CANNOT PRODUCE NEW AIRBAGS.

NHTSA ODI #11055785

50,000 miles · Nov 20, 2017
Air Bags

TAKATA RECALL: THIS VEHICLE WAS INVOLVED IN A RECALL CAMPAIGN FOR OVER 12 MONTHS AND WAS NEVER REPAIRED DUE TO LACK OF AVAILABLE PARTS. THE NHTSA VIN LOOKUP TOOL NOW LISTS NO ACTIVE RECALL ON THE VEHICLE. WHY NOT? WHEN WILL PARTS BE AVAILABLE? HOW COULD KE THIS POSSIBLY BE TAKING SO LONG? PERHAPS IT BEEN SO LONG THAT NHTSA'S LO…

Read full complaint

TAKATA RECALL: THIS VEHICLE WAS INVOLVED IN A RECALL CAMPAIGN FOR OVER 12 MONTHS AND WAS NEVER REPAIRED DUE TO LACK OF AVAILABLE PARTS. THE NHTSA VIN LOOKUP TOOL NOW LISTS NO ACTIVE RECALL ON THE VEHICLE. WHY NOT? WHEN WILL PARTS BE AVAILABLE? HOW COULD KE THIS POSSIBLY BE TAKING SO LONG? PERHAPS IT BEEN SO LONG THAT NHTSA'S LONG-TERM MEMORY HAS FAILED.

NHTSA ODI #11047659

120,000 miles · Nov 14, 2017
Exterior Lighting

PLEASE NOTE: THIS IS NOT A SPECIFIC COMPLAINT ABOUT MY VEHICLE. IT IS CALLING TO LIGHT AN ISSUE COMMON TO MOST OR ALL VEHICLES ON THE ROAD. BECAUSE THERE ARE NOW SO MANY OPTIONS FOR LIGHTING, E.G. HEADLAMPS, DAYTIME RUNNING LIGHTS, ETC. IT IS MY IMPRESSION THAT MANY DRIVERS NOW HAVE NO IDEA IF THEIR TAIL LIGHTS ARE ON OR OFF AT …

Read full complaint

PLEASE NOTE: THIS IS NOT A SPECIFIC COMPLAINT ABOUT MY VEHICLE. IT IS CALLING TO LIGHT AN ISSUE COMMON TO MOST OR ALL VEHICLES ON THE ROAD. BECAUSE THERE ARE NOW SO MANY OPTIONS FOR LIGHTING, E.G. HEADLAMPS, DAYTIME RUNNING LIGHTS, ETC. IT IS MY IMPRESSION THAT MANY DRIVERS NOW HAVE NO IDEA IF THEIR TAIL LIGHTS ARE ON OR OFF AT ANY GIVEN TIME. I THINK THERE IS A SEROUS NATIONAL ISSUE, ESPECIALLY AROUND DAWN AND DUSK, W/ RESPECT TO SEEING THE BACK ENDS OF OTHER VEHICLES. NHTSA SHOULD CONSIDER REQUIRING AUTO MANUFACTURERS TO INCLUDE DASHBOARD INDICATORS SHOWING THE DRIVER EXACTLY THE STATUS OF BOTH FRONT AND REAR LIGHTS ILLUMINATION (OR NOT) AT ALL TIMES.

NHTSA ODI #11046009

45,000 miles · Jun 26, 2017
Air Bags

TAKATA RECALL. VEHICLE RECALL REMEDY TAKING EXCESSIVE AMOUNT OF TIME. NO REMEDY AVAILABLE, NO ACCOUNTABILITY AVAILABLE, NO NON-BANKRUPT PARTS SUPPLIER AVAILABLE, AND NO ACTION BY NHTSA AVAILABLE. TIME TO HOLD DAIMLER BENZ RESPONSIBLE FOR THIS NONSENSE.

NHTSA ODI #11001569

Mileage unknown · Apr 22, 2017
Seat Belts

TAKATA RECALL. CAR IS 2011 AND AS AN OLDER VEHICLE MAY BE MORE PRONE TO SEAT BELT ISSUES.

NHTSA ODI #10979947

50,000 miles · Dec 11, 2016
Air Bags

TAKATA RECALL #16V081 MFG RECALL #2016020003 RECALL DATE FEB 11,2016 MY WIFE IS THE PRIMARY DRIVER OF THIS VEHICLE, AND I HAVE GREAT FEAR FOR HER SAFETY EVERY TIME SHE GETS BEHIND THE WHEEL. PLEASE ADVISE WHEN THIS WILL BE REMEDIED.

NHTSA ODI #10934561

27,366 miles · Jan 14, 2014
Electrical SystemPower TrainCrashInjury

I PULLED INTO MY DRIVEWAY AND UNDER THE COVERED PORTICO AND PLACED MY CAR IN "PARK" WITH THE ENGINE RUNNING AND THE DRIVER'S SIDE DOOR OPEN.I GOT OUT OF THE CAR AND WENT TO CHECK SOMETHING AT MY FRONT DOOR WHICH WAS FORWARD AND TO THE LEFT OF THE PARKED CAR BEFORE PROCEEDING TO OPEN THE GATE ACROSS OUR DRIVEWAY.THE GATE IS AT TH…

Read full complaint

I PULLED INTO MY DRIVEWAY AND UNDER THE COVERED PORTICO AND PLACED MY CAR IN "PARK" WITH THE ENGINE RUNNING AND THE DRIVER'S SIDE DOOR OPEN.I GOT OUT OF THE CAR AND WENT TO CHECK SOMETHING AT MY FRONT DOOR WHICH WAS FORWARD AND TO THE LEFT OF THE PARKED CAR BEFORE PROCEEDING TO OPEN THE GATE ACROSS OUR DRIVEWAY.THE GATE IS AT THE END OF AN 11 FOOT LONG BRICK EXTERIOR HOUSE WALL ON THE LEFT OF THE DRIVEWAY.I NOTICED THE CAR MOVING AND ON IMPULSE TRIED TO ENTER THE CAR TO STOP IT.I GOT MY RIGHT LEG IN THE DOOR JUST BEFORE THE DOOR HIT A CONCRETE PLANTER TO THE RIGHT OF THE FRONT DOOR AND SHUT ON MY LEG MID-THIGH.THE DOOR THEN HIT THE EXTERIOR WALL OF THE HOUSE AND MY LEG WAS CLAMPED IN.I FLATTENED MY BODY AS CLOSE TO THE CAR AS POSSIBLE IN AN ATTEMPT TO AVOID BEING CRUSHED.THE CAR CONTINUED TO MOVE SCRAPING THE DOOR AND MY FRONT BODY ALONG THE BRICK WALL.WHEN THE CAR REACHED THE CLOSED GATE IT PUSHED IT OPEN.ONCE THE DOOR WAS PAST THE HOUSE WALL, IT OPENED AND FREED ME.THE CAR THEN CONTINUED TO DRIVE FORWARD TO THE BACK YARD AND CRASHED INTO A RETAINING WALL.IN THE UNLIKELY EVENT I DID NOT GET THE CAR IN "PARK" THIS CAR HAS A SAFETY FEATURE WHEREIN THE CAR IS AUTOMATICALLY THROWN INTO "PARK" SHOULD THE DRIVER'S DOOR OPEN UNDER A CERTAIN SPEED.IF THE DRIVER'S DOOR IS OPEN AND YOU TRY TO PUT THE CAR IN "DRIVE" RED WARNING LIGHTS COME ON THE DASH BOARD.I HAVE TRIED TO RECREATE THESE EVENTS AND CANNOT UNDERSTAND WHY THE CAR WAS MOVING ON ITS OWN. *TR

NHTSA ODI #10559859

Official recalls

3

24V298000 · Service Brakes, Hydraulic:power Assist:vacuum

Apr 26, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Consequence & remedy

Consequence: Reduced brake performance or brake failure can increase the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

22V315000 · Service Brakes, Hydraulic:power Assist:vacuum

May 9, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Consequence & remedy

Consequence: Reduced brake performance or brake failure can increase the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

16V081000 · Air Bags:frontal:driver Side:inflator Module

Feb 11, 2016

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.