NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
26 reportsClear category filter82,000 miles · Dec 12, 2017
Suspension
YESTERDAY, WHILE PARKED, I NOTICED THE CAR IS LEANING TOWARDS LEFT SIDE. MECHANIC CHECKED AND FOUND THE AIR SPRING BAG WAS LEAKING. ALSO, THE STRUT ON RIGHT GOT SHOT. MANY OWNERS HAVE THE SAME COMPLAINT. I'M SCARED TO TRAVEL WITH MY KIDS AND GRAND KIDS IN THE CAR. THESE CARS MUST BE RECALLED FOR SUSPENSION PROBLEMS. HTTP://WW…
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YESTERDAY, WHILE PARKED, I NOTICED THE CAR IS LEANING TOWARDS LEFT SIDE. MECHANIC CHECKED AND FOUND THE AIR SPRING BAG WAS LEAKING. ALSO, THE STRUT ON RIGHT GOT SHOT. MANY OWNERS HAVE THE SAME COMPLAINT. I'M SCARED TO TRAVEL WITH MY KIDS AND GRAND KIDS IN THE CAR. THESE CARS MUST BE RECALLED FOR SUSPENSION PROBLEMS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2006/MERCEDES/R350/SUSPENSION/PROBLEM.ASPX
NHTSA ODI #11054254
50,000 miles · Aug 3, 2016
Suspension
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. THE CONTACT STATED THAT THE SUSPENSION FAILED ON THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR, RELAY, FUSE LINK, AIR SUSPENSION, AND CORE RETURN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BU…
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TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. THE CONTACT STATED THAT THE SUSPENSION FAILED ON THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR, RELAY, FUSE LINK, AIR SUSPENSION, AND CORE RETURN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO MORE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA ODI #10892985
110,000 miles · Jul 2, 2016
Suspension
EVERYDAY I GET A RED SIGNAL ALERTING ME TO STOP DRIVING, CAR TOO LOW. IT USUALLY OCCURS WHEN INITIALLY TURNING ON THE CAR OR AT THE BEGINNING OF THE DRIVE. THE REAR OF THE CAR IS VISIBLY LOW AND WHEN DRIVING IT IS UNEVEN AND BUMPY. I HAVE SEEN OTHER R350 OWNERS WITH SAME COMPLAINT AND REPEAT COSTS TO FIX ~1200.00 EACH SIDE. …
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EVERYDAY I GET A RED SIGNAL ALERTING ME TO STOP DRIVING, CAR TOO LOW. IT USUALLY OCCURS WHEN INITIALLY TURNING ON THE CAR OR AT THE BEGINNING OF THE DRIVE. THE REAR OF THE CAR IS VISIBLY LOW AND WHEN DRIVING IT IS UNEVEN AND BUMPY. I HAVE SEEN OTHER R350 OWNERS WITH SAME COMPLAINT AND REPEAT COSTS TO FIX ~1200.00 EACH SIDE. NO SUSPENSION RECALLS ON AN APPARENT DEFECT IN MANUFACTURING?
NHTSA ODI #10882226
110,000 miles · Jun 21, 2016
Suspension
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LEANED TO THE DRIVER'S SIDE AND CAUSED THE PASSENGER SIDE TO BECOME ELEVATED. WHILE MAKING A LEFT TURN, THE VEHICLE ALMOST FLIPPED OVER. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS …
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TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LEANED TO THE DRIVER'S SIDE AND CAUSED THE PASSENGER SIDE TO BECOME ELEVATED. WHILE MAKING A LEFT TURN, THE VEHICLE ALMOST FLIPPED OVER. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA ODI #10875523
70,000 miles · May 20, 2016
Suspension
THE 2006 MERCEDES BENZ R350 WITH THE AIRMATIC SUSPENSION HAS MULTIPLE PROBLEMS THAT SEEM TO NEVER END. MY CAR HAS ONLY 70K MILES ON IT. THE SUSPENSION HAS BEEN FIXED TWICE BY AN AUTHORIZED MERCEDES BENZ SHOP. WHILE LOOKING UP SOME INFORMATION ON VARIOUS WEBSITES AND FORUMS I NOTICED I AM NOT THE ONLY OWNER WITH THIS PROBLEM. WHI…
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THE 2006 MERCEDES BENZ R350 WITH THE AIRMATIC SUSPENSION HAS MULTIPLE PROBLEMS THAT SEEM TO NEVER END. MY CAR HAS ONLY 70K MILES ON IT. THE SUSPENSION HAS BEEN FIXED TWICE BY AN AUTHORIZED MERCEDES BENZ SHOP. WHILE LOOKING UP SOME INFORMATION ON VARIOUS WEBSITES AND FORUMS I NOTICED I AM NOT THE ONLY OWNER WITH THIS PROBLEM. WHILE DRIVING DOWN THE HIGHWAY A LIGHT CAME ON THE DASH SCREEN STATING VEHICLE TOO LOW TO DRIVETO SHOP. WHEN THE SUSPENSION GOES OUT THE VEHICLE FRAME IS APPROXIMATELY 2 INCHES FROM THE GROUND. THE STIFFENED RIDE MAKES IT DIFFICULT TO MANEUVER THE VEHICLE. MERCEDES BENZ STATED YOU CAN'T GET A TRADITIONAL COIL SPRING CONVERSION IN THE UNITED STATES. THE SUSPENSION PROBLEMS WITH THE R350 ARE ALSO VERY COSTLY ($3600) EVERY TIME THIS HAS TO BE FIXED. MY CAR IS CURRENTLY IN STORAGE DUE TO NOT BEING ABLE TO AFFORD A THIRD TIME TO THE SHOP. PLEASE CONSIDER AN INVESTIGATION INTO THE SUSPENSION OF THE MERCEDES BENZ R350 AIRMATIC THANK YOU FOR YOUR TIME. *TR
NHTSA ODI #10870100
60,000 miles · Apr 13, 2015
Suspension
WE HAVE HAD A CONTINUOUS PROBLEM REGARDING REAR SUSPENSION, RIGHT SIDE STARTED FIRST, THE REAR WOULD DROP DOWN BUT YET THE LEFT SIDE WOULD BE UP. THIS CREATED A HORRIFIC UNSTEADY DRIVE. WE HAD A SUSPENSION AIR BAG REPLACED. NOW THE LEFT SIDE IS DOING IT. CAR CAN NOT BE DRIVEN. FROM ALL THAT I HAVE READ AND FROM DEALERS, THIS IS …
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WE HAVE HAD A CONTINUOUS PROBLEM REGARDING REAR SUSPENSION, RIGHT SIDE STARTED FIRST, THE REAR WOULD DROP DOWN BUT YET THE LEFT SIDE WOULD BE UP. THIS CREATED A HORRIFIC UNSTEADY DRIVE. WE HAD A SUSPENSION AIR BAG REPLACED. NOW THE LEFT SIDE IS DOING IT. CAR CAN NOT BE DRIVEN. FROM ALL THAT I HAVE READ AND FROM DEALERS, THIS IS A ONGOING PROBLEM WITH MERCEDES. WHY HAS MERCEDES NOT ISSUED A RECALL REGARDING THIS PROBLEM? THIS SHOULD NOT HAPPEN AND DEFINITELY NOT AT A VEHICLE THAT HAS LOW MILES. NOW THIS ISSUE IS ALSO CAUSING UNEVEN WEAR ON TIRES, 2YEARS LATER WE ARE STILL DEALING WITH THIS ISSUE. *TR
NHTSA ODI #10705453
95,000 miles · Dec 24, 2014
Suspension
2006 MERCEDES R-350 SUSPENSION DEFECT I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I ST…
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2006 MERCEDES R-350 SUSPENSION DEFECT I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION THIS PASSENGER?S SIDE ISSUE OF THE VEHICLE BEING NOTABLY HIGHER THAN THE DRIVER?S SIDE OF THE VEHICLE. LEANING TO ONE SIDE HAS OCCURRED TWICE. THE REAR AIR SPRING SUSPENSION HAS REQUIRED REPLACEMENT TWO TIMES IN THE LAST FIVE MONTHS (7/1/2013 & 11/28/2013): - BOTH SIDES IN THE REAR OF VEHICLE HAVE BEEN REPLACED. - EACH REAR SUSPENSION REPAIR HAS COST ME $1200.00 EACH TIME (TOTALING $2400 FOR REAR AIR SUSPENSION REPLACEMENT). - BOTH REPAIRS OCCURRED BY AN AUTHORIZED MERCEDES DEALER (SMYTH EUROPEAN MERCEDES DEALER IN SANTA CLARA CA). THE MERCEDES BENZ MANUFACTURER IS AWARE OF THESE PROBLEMS BUT HAVE NOT TAKING RESPONSIBILITY TO CREATE A RECALL. *TR
NHTSA ODI #10668207
90,000 miles · Dec 24, 2014
Suspension
I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COU…
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I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION THIS PASSENGER??S SIDE ISSUE OF THE VEHICLE BEING NOTABLY HIGHER THAN THE DRIVER??S SIDE OF THE VEHICLE. LEANING TO ONE SIDE HAS OCCURRED TWICE. THE REAR AIR SPRING SUSPENSION HAS REQUIRED REPLACEMENT TWO TIMES IN THE LAST FIVE MONTHS (7/1/2013 & 11/28/2013): - BOTH SIDES IN THE REAR OF VEHICLE HAVE BEEN REPLACED. - EACH REAR SUSPENSION REPAIR HAS COST ME $1200.00 EACH TIME (TOTALING $2400 FOR REAR AIR SUSPENSION REPLACEMENT). - BOTH REPAIRS OCCURRED BY AN AUTHORIZED MERCEDES DEALER (SMYTH EUROPEAN MERCEDES DEALER IN SANTA CLARA CA). THE MERCEDES BENZ MANUFACTURER IS AWARE OF THESE PROBLEMS BUT HAVE NOT TAKING RESPONSIBILITY TO CREATE A RECALL. *TR
NHTSA ODI #10668205
60,000 miles · Nov 20, 2014
Suspension
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. ALSO, THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE OF THE VEHICLE WAS HIGHER THAN THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …
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TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. ALSO, THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE OF THE VEHICLE WAS HIGHER THAN THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10659800
82,670 miles · Jun 18, 2014
Suspension
REAR AIR SUSPENSION HAS REQUIRED REPLACEMENT 3TIMES IN THE LAST TWENTY FOUR MONTHS. BOTH SIDES IN REAR OF VEHICLE HAVE BEEN REPLACED. NOW LOOKING AT 4TH REPLACEMENT. I CONTINUE TO SEE INCIDENTS ON WEBSITE BUT MERCEDES IS DOING NOTHING ABOUT PROBLEM. *TR
NHTSA ODI #10599219
Official recalls
2Apr 26, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
May 9, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗