IllustrationTHE CAR HAS A TRASNFER CONVERTER BOX IS DEEPLY LEAKING. I HAVE STOP SEVERAL TIMES IN MANHATTAN STREET TO COOL DOWN BEFORE MOVING. THE CAR IS NOT SAFE WITH THIS FAULTY EQUIPEMNT. THE NOISE UNDERNEATH IS TERRIBLE AND ANNOYING.
2013 MERCEDES-BENZ ML350
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2013 MERCEDES-BENZ ML350 do not stand out strongly from the model-year median of 66.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all ML350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40–25K
725–50K
750–75K
875–100K
6100–150K
1150K+
33 reports with mileage · 23 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports3 fire reports3 injury reports
Vehicle Speed Control complaints
5 reportsMY CAR TRABSFERT CONVERTER IS LEAKING. I HAVE TO FILL IT UP PERIODICALLY. THE CAR STOPPED ON HGW 9A AFTER A CONTINOUS NOISES UNDERNEATH.THE REPAIR COST IS ESTIMATED TO $6000. I COMPLAIN ABOUT THIS EQUIPMENT SINCE IT IS UNSAFE FOR THE DRIVER.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED AND THE GEAR SHIFTER IN THE REVERSE POSITION, THE VEHICLE ACCELERATED BACKWARDS ON ITS OWN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS…
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TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED AND THE GEAR SHIFTER IN THE REVERSE POSITION, THE VEHICLE ACCELERATED BACKWARDS ON ITS OWN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
THE CRUISE CONTROL LEVER IS LOCATED ON THE LEFT HAND SIDE OF THE STEERING COLUMN, JUST BELOW THE LEVER FOR THE TURN SIGNAL MECHANISM. I ACCIDENTALLY PULLED ON THE CRUISE LEVER INSTEAD OF THE TURN SIGNAL CAUSING THE VEHICLE TO UNEXPECTEDLY SPEED UP. THIS IS SUCH AN OBVIOUS DESIGN FLAW, IT IS ONLY A MATTER OF TIME UNTIL SOMEONE …
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THE CRUISE CONTROL LEVER IS LOCATED ON THE LEFT HAND SIDE OF THE STEERING COLUMN, JUST BELOW THE LEVER FOR THE TURN SIGNAL MECHANISM. I ACCIDENTALLY PULLED ON THE CRUISE LEVER INSTEAD OF THE TURN SIGNAL CAUSING THE VEHICLE TO UNEXPECTEDLY SPEED UP. THIS IS SUCH AN OBVIOUS DESIGN FLAW, IT IS ONLY A MATTER OF TIME UNTIL SOMEONE HAS AN ACCIDENT.
2013 MERCEDES BENZ ML350: DURING THE FIRST OCCURRENCE, UPON ACCELERATION FROM A STOP POINT, THE VEHICLE HESITATED LURCHING TO THEN GAIN SPEED AS INTENDED BY THE DRIVER. SECOND AND THIRD OCCURRENCES WERE IDENTICAL AND OCCURRED WHILE LEAVING THE HOUSE WITH NO TRAFFIC ANYWHERE ON SIGHT. VEHICLE WAS SENT FOR REPAIRS AND DEALERSHIP S…
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2013 MERCEDES BENZ ML350: DURING THE FIRST OCCURRENCE, UPON ACCELERATION FROM A STOP POINT, THE VEHICLE HESITATED LURCHING TO THEN GAIN SPEED AS INTENDED BY THE DRIVER. SECOND AND THIRD OCCURRENCES WERE IDENTICAL AND OCCURRED WHILE LEAVING THE HOUSE WITH NO TRAFFIC ANYWHERE ON SIGHT. VEHICLE WAS SENT FOR REPAIRS AND DEALERSHIP SAID A SOFTWARE UPDATE SHOULD HAVE FIXED THE PROBLEM. ON 10/15/13, WHILE TRYING TO REENTER AN EXPRESSWAY FROM THE EMERGENCY LANE, THE CAR HESITATED WHILE TRYING TO ACCELERATE FROM AN INCOMING VEHICLE. THE VEHICLE LURCHED CONSECUTIVE DURING THREE OCCASIONS IN A MATTER OF SECONDS THEN FINALLY GAINED SPEED THUS AVOIDING A COLLISION. SHOULD THE INCOMING CAR HAVE BEEN DRIVING JUST A BIT FASTER, 4 PASSENGERS INCLUDING A BABY WOULD HAVE BEEN REAR ENDED BY A VEHICLE TRAVELING AT EXPRESSWAY SPEEDS. *TR
Official recalls
422V955000 · Fuel System, Diesel:delivery:fuel Pump:control/drive Module; Fuel System, Gasoline:delivery:fuel Pump:control/drive Module
Dec 23, 2022
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence & remedy
Consequence: An engine stall while driving increases the risk of a crash.
Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Additional source detail variants (2)
Fuel System, Gasoline:delivery:fuel Pump:control/drive Module
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence: An engine stall while driving increases the risk of a crash.
Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Fuel System, Diesel:delivery:fuel Pump:control/drive Module
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence: An engine stall while driving increases the risk of a crash.
Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
19V787000 · Communication
Nov 1, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence & remedy
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
18V272000 · Suspension:front
Apr 27, 2018
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Consequence & remedy
Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
17V177000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Electrical System:software
Mar 14, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence & remedy
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Additional source detail variants (2)
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.