2025 MERCEDES-BENZ Gle 450E 4MATIC

When accelerating in hybrid mode, the vehicle loses power and forcefully reduces speed. A "Performance extremely limited" message appears on the driver console. Sometimes it goes into "turtle" mode, limiting performance until the car it is turned off. Sometimes the "check engine" light comes on, with or without the "turtle" light. This is a safety issue when you are trying to accelerate onto a highway and the car reduces speed, thus increasing the risk of being rear-ended in heavy traffic. There are times when the car loses power and there is no emergency lane to move into. The car has been taken to the dealership's service department multiple times and the issue has been confirmed. They tried updating the software but it did not resolve the issue. This occurred for the first time about 4 months after purchasing the new vehicle. It had 3500 miles on it. There are many reports of this happening to others. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle loses power while driving and flashes "Performance Extremely Limited." We have had this happen in intersections and while getting on the highway almost causing an accident on more than one occasion. When this occurs the vehicle decelerates quickly, will not use the batter and basic functions like the air conditioning stop working.

Vehicle goes into Turtle mode with the error that says Performance Extremely Limited. It happens without any warning and has already happened 3 times right now. Last night (December 8th, 2024) it happened as my wife was merging into the freeway. All of a sudden, the power got cut out almost completely. The Check engine light turned on, the Turtle symbol came ON and the message Performance Extremely Limited came on. She was lucky there was no traffic, but this could happen where there is traffic at speed coming and they can easily rear end our vehicle. This condition can't be safe. While searching online, i see hundreds of people have the same issue happen to them as well, with Mercedes Benz having no answers to the issue at hand. This can't be safe.