Electrical SystemForward Collision AvoidanceVehicle Speed Control
The left side of the digital instrument cluster in my 2022 Mercedes-Benz GLE 450 intermittently goes completely blank while driving. When this occurs, I cannot see critical vehicle information, including my speed, fuel level, warning indicators, and other important vehicle functions. The failure happens randomly and without warn…
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The left side of the digital instrument cluster in my 2022 Mercedes-Benz GLE 450 intermittently goes completely blank while driving. When this occurs, I cannot see critical vehicle information, including my speed, fuel level, warning indicators, and other important vehicle functions. The failure happens randomly and without warning. Approximately two months ago, I took the vehicle to an authorized Mercedes-Benz dealership for this issue. The dealer stated that the problem was corrected with a software update; however, the instrument-cluster failure has now returned. This creates a serious safety concern because I may be unable to monitor my speed, determine how much fuel remains, or see urgent warnings and system alerts while operating the vehicle. I am concerned that this recurring malfunction could contribute to a crash or leave the vehicle occupants stranded. I am requesting that NHTSA investigate whether this is a widespread safety defect affecting the instrument clusters in these vehicles.
NHTSA ODI #11760749
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NHTSA investigations
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2022 MERCEDES-BENZ Gle 450 4MATIC Problems, Complaints & Recalls | Skip That Year