2023 MERCEDES-BENZ Gle 350

My instrument cluster has gone black twice. Meaning I have no speedometer, gas gauge, etc. My blind spot monitoring, front parking, and other safety features do not work when this happens. It stays this way for several hours and then displays again, usually overnight. Mercedes has denied the issue, despite me providing a video of the malfunction while driving. They have had my car for 25 days and provided no resolution, claiming there is no issue. MBUSA has not responded to my inquiry/complaint.

I have been getting Battery Monitor - Charge status very low warnings for the past month and they occur at any moment, including while driving the car. The warning then states for me to stop and pull the car over so it can charge up. MESSAGE: 12V Battery The battery's state of charge is very low. The Remote Services are no longer available - in order to reduce your vehicle's energy consumption. The ability to start and access your vehicle may be restricted. For details of how to charge your 12V battery, refer to the Operator's Manual for your vehicle. I've been getting this message daily for about a month and had set an appointment with Mercedes to check the vehicle. The dealership stated the following: Good afternoon Mr. [XXX]! We have your GLE ready for pickup. Our testing could not find anything with the battery message you were getting. No current or stored faults whatsoever -- tested the battery and it passed. Not sure what could have caused that message to come up, but we haven't been able to reproduce it. As a consumer, this is concerning considering i've been getting the message for the past month at least once a day and mostly while I'm driving the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)