2021 GLE350 - 4JGFB4KB7MA355768 purchased December 30, 2024 with 35,000. miles. Current milage 61,933. There is a critical electrical/software defect in the MBUX system which has completely blacked out. This VIN# has not been placed on recall but it is suffering the same failure as previous models (Including NHTSA campaign #21…
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2021 GLE350 - 4JGFB4KB7MA355768 purchased December 30, 2024 with 35,000. miles. Current milage 61,933. There is a critical electrical/software defect in the MBUX system which has completely blacked out. This VIN# has not been placed on recall but it is suffering the same failure as previous models (Including NHTSA campaign #21V354 and #26V281000 and I believe it warrants further investigation. The display failure creates significant safety hazards. Loff of Rear View Camera. Loss of Driver Instruments Warning. Essential driver information, including speed, safety warnings and system alerts while the vehicle is in motion, which creates a safety hazard. I have reached out to Mercedez corporate office, dealership, the issue remains unresolved. I request that NHTSA log this safety complaint and evaluate whether further enforcement or expended recall action is required to ensure Mercedes remedies this defect at no cost to vehicle owners.
NHTSA ODI #11753046
Official recalls
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No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 MERCEDES-BENZ Gle 350 4MATIC Problems, Complaints & Recalls | Skip That Year