2024 MERCEDES-BENZ Glc 300

OUR SUV IS 6 WEEKS NEW AND WAS PURCHASED NEW AT THE MERCEDES DEALERSHIP. REAR HATCH: WHEN STANDING BEHIND VEHICLE REAR DOOR HATCH CLOSES RANDOMLY WITH NO WARNING OR BEEP. CLOSES VERY QUICKLY AND HITS HEAD VERY HARD. FEET ARE NOT NEAR THE BUMBER WHICH ELIMINATES THE REAR FOOT ACTION THAT CLOSES THE HATCH. WHEN THE HATCH HITS YOUR HEAD IT COULD KNOCK YOU OUT ESPECIALLY IF YOUR EDERLY OR A CHILD. ALSO IF YOU TRY AND STOP THE HATCH COSING ITS VERY STRONG AND TAKES A LOT OF STRENGTH. WHEN YOU USE THE REMOTE OR BUTTON IN CAR TO OPEN HATCH IT OPENS SO FAST AND BEEPS TO LATE TO ALERT DOOR IS OPENING. VERY DANGEROUS. THIS PROBLEM HAPPEN SEVERAL TIMES AND IS RANDOM. THE LAST TIME IT HAPPEN WAS SUNDAY 9-1-24 WHILE LOADING GROCERIES AT COSTCO

The contact owns a 2024 Mercedes Benz GLC 300. The contact stated that while attempting to park, the vehicle experienced unintended acceleration causing the contact to lose control of the vehicle and crash into a wall, another vehicle, and two poles where it came to stop when crashing into the second pole. During the unintended acceleration, the contact depressed the brake pedal to control the vehicle however it failed to respond. No air bags deployed. The contact sustained chest, neck, and back injuries and an ambulance transported her to a hospital. A police report was filed. The vehicle was towed to an independent mechanic by the insurance company. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

I purchased the car brand new from my local dealership and 3 months after purchase my windshield cracked. I had the entire windshield replaced with an OEM windshield on 5/7/2024 and yesterday I got another chip/crack in my windshield. I have only had my car less than 8 months and already had 2 cracks/chips. I owned my previous Mercedes over 6years and never had an chip or crack. This has to be a defect in the windshield. My friend also just purchased a 2024 GLC 300 and it's only 3 months old and her windshield is also cracked. I look forward to hearing from you.

The contact owns a 2024 Mercedes-Benz GLC300. The contact stated that while driving at an undisclosed speed, the audible alarm activated and several warning lights illuminated. The contact stated that all the warning lights went off except the check engine and the low-battery warning lights. The vehicle was taken to the dealer. The vehicle had not been diagnosed or repaired. The contact stated that the vehicle was previously taken to the dealer on three occasions because of electrical or software failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 2,174.

When driving the car at night with the headlights on, you notice a dark, thin object illuminated from the left front headlight approximately 50-75 feet ahead of the vehicle that will move as the steering is turned, either left or right. It looks like a thin pedestrian moving into the path of the car. I noticed this defect within the first few weeks of ownership. I took the car to the dealership and showed my pictures of the lights with the shadow at night to two Mercedes Benz of Sarasota employees. The dealership ran multiple diagnostic tests and determined the car was operating as designed. While the dealership had my car, two employees at the dealership noted they had relatives who had 2024 Mercedes Benz vehicles and had noticed this same issue. They also received the same explanation that this was the design of the headlights. It is concerning, as it could cause a driver to swerve or otherwise create an issue that leads to an accident. I request NHTSA look into this headlight issue and encourage Mercedes Benz to fix this before an accident happens. I have uploaded the work order documents from the dealership. I have uploaded a picture of the shadow reflected on a car ahead of me to show the shadow up close.

Brand new 2024 GLC300 4MATIC with less than 750 miles. Check Engine light came on with no error message explanation. Brought it in to dealer for service - Found fault code POA7F00. Dealer followed LI54.10-P-077250. Cleared codes. Check engine light is still on with no resolution to problem at this time. Was told to ignore and keep driving. Driving with check engine light illuminated is a safety concern for me.

The contact owns a 2024 Mercedes-Benz GLC300. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the 48V bolt battery had caused the check engine warning light to illuminate. The contact was informed by the dealer that the temporary fix would be to reduce the battery charge to 25% then charge the battery to 75%. The check engine warning light returned soon after the fix and the contact was informed that there was no permanent fix for the defect. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 1,800.

Brand new '24 GLC300 4MATIC. Engine light came on with no error message. Brought it in for service. Miscellaneous engine repair states: "Found current code POA7F00 in drivetrain control unit. Followed LI54.10-P-077250. Cleared codes. Drained 48V battery to below 25% SOC. Charged vehicle to 70% SOC. Job complete." Service foreman mentioned that the service performed may not resolve issue. He contacted Mercedes-Benz Engineering and said no fix at this time and no ETA. Left service with no more engine light on. However, it didn't take long, and the engine light came on again. I called service again, and I was asked to take the car back in to be sure it is not anything else. Took my vehicle back, and service foreman diagnosed the issue. Code is the same as before with issues on the 48V battery. Service foreman is unsure of the exact issue. Mercedes-Benz Engineering did not provide details of the problem. I believe this issue poses a safety risk without knowing for sure what is the real cause and what might be the effects on the vehicle. This GLC is my family daily use, and it has become a big safety concern on the road. Service was very helpful and accommodating with my vehicle's issues. Unfortunately, fix is unknown from Mercedes-Benz to be able to resolve. I have also called the Mercedes-Benz Customer Care, 800-367-6372. Unfortunately, there is nothing they can do. I've asked to open a case. Case # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2 SEPERATE ISSUE DIGITAL LIGHTING FAILED, THEN 2ND ISSUE WHICH IS STILL BEING WORKED ON, BEEN A WEEK WITHOUT THE VEHICLE WHICH IS ONLY A MONTH OLD WITH 1100 MILES ON IT, THE ENTITE SYSTEM ISNT WORKING WITH LOTS OF CODE ERROR MESSAGES AND WILL NOT START. THE CURRENT UPDATE FROM MERCEDES IS THEY STARTED A CASE AND TESTING THE VEHICLE AFTER REPLACING THE POWER TRAIN. THE TECHNICIAN AGREED THIS IS NOT NORMAL FOR SUCH A BRAND NEW CAR. I AM CONCERNED FOR MY FAMILYS SAFETY AND THINK THIS IS A LEMON