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2023 MERCEDES-BENZ Gla 250

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 8 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Service Brakes complaints

1 reports
Clear category filter
Mileage unknown · Dec 7, 2025
Forward Collision AvoidanceService BrakesUnknown Or Other

[XXX] we were driving to San Francisco. Traffic was very light because of the upcoming Thanksgiving Holiday. We were about 1000 feet from the toll plaza, driving at 50-55 MPH. There was a car behind us about six car lengths back. There were no cars in front of us between us and the Toll Plaza. Nothing at all. There were no cars…

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[XXX] we were driving to San Francisco. Traffic was very light because of the upcoming Thanksgiving Holiday. We were about 1000 feet from the toll plaza, driving at 50-55 MPH. There was a car behind us about six car lengths back. There were no cars in front of us between us and the Toll Plaza. Nothing at all. There were no cars in lanes to our left nor right in our vicinity. Suddenly our car made a loud GROWLING noise and the car jammed on the brakes! My wife screamed but we did not come to a complete stop. A bright Red Triangle appeared in the center of the instrument panel. Then it stopped and we drove on because there was the car behind us approaching quickly. I believe he swerved and went around us but I cannot be sure what he did. I just know he did not hit us, thank God! Prior to going to the Dealer, I notified the Dealer and MBUSA Customer Service on a 12 minute call of the problem. MBUSA said they would notify the Dealer and get back to me to investigate. When I arrived at the dealer the NEW service person and I gave him my outline in writing of the event. I had emailed it to them the day before. He said that I would be charged $255.00 to diagnose MY problem even though my car is under Warranty and purchased from THIS Dealer. They had not been notified as MBUSA said they would do. I asked to speak to the Service Manager, Oscar who I have known for 20+ years, and he apologized for their error. I received an email from MBUSA about a week later asking me if I needed anything from them. MBUSA seems very unconcerned about this EXTREMELY DANGEROUS INCIDENT and that is why I decided to file this Report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11703541

Official recalls

1

26V481000 · Latches/locks/linkages:doors:lock

Jul 24, 2026

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Consequence & remedy

Consequence: A vehicle rollaway increases the risk of a crash or injury.

Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.