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2016 MERCEDES-BENZ Gla 250

Owner reports · Recalls · Investigations

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There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 49 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

What owners actually said

49 reports
88,180 miles · Jun 14, 2024
Engine And Engine Cooling

The contact's daughter owns a 2016 Mercedes-Benz GLA250. The contact stated while driving 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the crankcase ventilation system had failed. The dealer determined that the engine oil separator needed to be replaced. The v…

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The contact's daughter owns a 2016 Mercedes-Benz GLA250. The contact stated while driving 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the crankcase ventilation system had failed. The dealer determined that the engine oil separator needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown Extended Warranty Coverage. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,180.

NHTSA ODI #11594424

63,000 miles · May 3, 2024
EngineFuel/propulsion System

The contact owns a 2016 Mercedes Benz GLA. The contact stated that the check engine light had appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic was performed. The dealer determined that the crankcase ventilation valve had malfunctioned which blocked the actuator. As a result, both the fuel a…

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The contact owns a 2016 Mercedes Benz GLA. The contact stated that the check engine light had appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic was performed. The dealer determined that the crankcase ventilation valve had malfunctioned which blocked the actuator. As a result, both the fuel and the oil had started to mix inside the engine which caused the ventilation valve to not close as intended. The contact was given an estimate for repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.

NHTSA ODI #11586706

Mileage unknown · Apr 5, 2024
EngineFuel/propulsion System

Following regular maintenance of my 2016 GLA 250 with my mechanic for the car repeatedly stalling, the mechanic discovered there is a fuel leak causing the fuel injectors and fuel rall to not get proper fuel injection. The mechanic found a manufacturer’s recall for the make, model, and year of my car. My car’s VIN# says this par…

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Following regular maintenance of my 2016 GLA 250 with my mechanic for the car repeatedly stalling, the mechanic discovered there is a fuel leak causing the fuel injectors and fuel rall to not get proper fuel injection. The mechanic found a manufacturer’s recall for the make, model, and year of my car. My car’s VIN# says this particular car is not affected. However, the exact issue is presenting in my car, which can cause significant engine damage. It’s believed my car, with the same make, model& year, is indeed impacted by this issue. My VIN should be considered to be included to have this recall.

NHTSA ODI #11581399

Mileage unknown · Mar 15, 2024
Visibility

See attached document for complaint

NHTSA ODI #11577510

Mileage unknown · Mar 5, 2024
Visibility

See attached document for complaint

NHTSA ODI #11575598

Mileage unknown · Mar 2, 2024
Unknown Or Other

While driving the vehicle the system shows SOS as inoperable and requires constant acknowledgment by the driver while the car is in motion. This is a safety issue especially when driving and the driver loses focus on the road, it removes the digital speedometer and has to acknowledge the system error and potentially can be in an…

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While driving the vehicle the system shows SOS as inoperable and requires constant acknowledgment by the driver while the car is in motion. This is a safety issue especially when driving and the driver loses focus on the road, it removes the digital speedometer and has to acknowledge the system error and potentially can be in an accident when not focusing on the road. Mercedes mbrace no longer supports the system due to an obsolete 3g system that is utilized causing the system to show an error as SOS inoperable. There is no software service patch to fix the issue of lost connectivity that is no longer supported by Mercedes. The dealer ship recommendation is to troubleshoot and repair that cost the customer to pay out of pocket even though this is not supported and no longer can be used as a system. Or to completely rip out the system

NHTSA ODI #11575067

Mileage unknown · Mar 2, 2024
Unknown Or Other

While driving the vehicle a message is constantly required to acknowledge an SOS inoperable system which can be dangerous while driving. Mercedes ME Brace no longer supports the system due to being an obsolete system 3g network. The dealership requires the system to be disabled by deleting the software or removing the component …

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While driving the vehicle a message is constantly required to acknowledge an SOS inoperable system which can be dangerous while driving. Mercedes ME Brace no longer supports the system due to being an obsolete system 3g network. The dealership requires the system to be disabled by deleting the software or removing the component to fix the issue of SOS being inoperable at a cost to the customer.

NHTSA ODI #11575054

Mileage unknown · Nov 15, 2023
Back Over PreventionEngine

I was driving on the highway and when I stopped because there was traffic my car completely cut off. Screen and display went back and then it came back on and went into neutral and when I went to shift gears and try to change into drive it would not allow me to change gears. I had to turn the car off and turn it back on. THIS…

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I was driving on the highway and when I stopped because there was traffic my car completely cut off. Screen and display went back and then it came back on and went into neutral and when I went to shift gears and try to change into drive it would not allow me to change gears. I had to turn the car off and turn it back on. THIS WAS ON THE HIGHWAY!!! This happened 2 times on my way home. I have a 2016 Mercedes my coworker has the same vehicle but the 2015 model. She has the SAME ISSUE. Her car is in the shop now and the mechanics are trying to see what the issue may be and I have an appointment at the end of the week. I have looked this issue up and there are TONS of people reporting this issue and I cant believe there is no recall! This is beyond dangerous and someone could die because of this. My coworker brought it to my attention and if we didn't drive the same vehicle I wouldn't have looked into this. However its NOT a coincidence that we both have Mercedes same make and model that cuts off and goes into neutral when driving.

NHTSA ODI #11555303

Mileage unknown · Oct 13, 2023
Power Train

Rear differential failed at 55,000 miles. Mercedes-Benz of Lafayette IN last had possession of the part. In a high-speed turn, this could result in loss of control of the vehicle. The differential was replaced at the owner's expense, and the failed part was left with the dealership. I am aware of numerous reports of premature re…

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Rear differential failed at 55,000 miles. Mercedes-Benz of Lafayette IN last had possession of the part. In a high-speed turn, this could result in loss of control of the vehicle. The differential was replaced at the owner's expense, and the failed part was left with the dealership. I am aware of numerous reports of premature rear differential failure in this model (after the fact). There was an occasional thunking noise during turns that the driver (my son) did not think anything of. The vehicle has been meticulously maintained. Within the week the vehicle was serviced and the rear differential needed to be replaced. No warning lights were present.

NHTSA ODI #11549872

Mileage unknown · Sep 26, 2023
Power Train

The vehicle change's gears and automatically switch to neutral while driving. I almost had a major accident on the interstate. This happened several times and the last time it happened was on September 23rd. The first time the incident happened I was told that it was a sensor in the car and was charged $700 and 4 days later i…

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The vehicle change's gears and automatically switch to neutral while driving. I almost had a major accident on the interstate. This happened several times and the last time it happened was on September 23rd. The first time the incident happened I was told that it was a sensor in the car and was charged $700 and 4 days later it happened again. I took the car in again and now I am being charged for a new valve body in the transmission and a battery replaced aux battery. In my opinion that is a default not a maintenance issue and I should not have to pay for this, and Mercedes should have a recall on this because it can cause a very serious accident. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11546542

Official recalls

4

23V854000 · Structure:body:roof And Pillars

Dec 15, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence & remedy

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

21V197000 · Structure:body:roof And Pillars

Mar 19, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Consequence & remedy

Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

19V787000 · Communication

Nov 1, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence & remedy

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

17V627000 · Air Bags:frontal

Oct 6, 2017

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence & remedy

Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.