I am reaching out to bring to your attention a significant manufacturing flaw in the Mercedes GL450 model, which poses a severe risk to both vehicle functionality and passenger safety. The issue pertains to water infiltration into the battery compartment situated beneath the front passenger seat and concealed beneath the carpet.…
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I am reaching out to bring to your attention a significant manufacturing flaw in the Mercedes GL450 model, which poses a severe risk to both vehicle functionality and passenger safety. The issue pertains to water infiltration into the battery compartment situated beneath the front passenger seat and concealed beneath the carpet. Even minor rainfall or streetwater has been found to breach this compartment, causing extensive damage to the vehicle's electronic systems. This results in highly precarious and unpredictable behavior, endangering both occupants and road users. As a poignant example, my own GL450, a 2013 model, has exhibited alarming symptoms. Despite being securely in "PARK" mode, upon simply opening the car door, it displays a distressing message: "Transmission Not in P Risk of Vehicle Rolling Away." Furthermore, the transmission intermittently ceases to shift from "P," presenting an imminent hazard to myself and my children. Despite numerous attempts to engage with Mercedes Headquarters regarding this critical matter, regrettably, they have declined to address the issue, citing its expiration beyond the warranty period. However, extensive research indicates that this flaw is pervasive among GL450 owners, as evidenced by discussions on various automotive forums, such as: [XXX] [XXX] I am profoundly concerned about the gravity of this situation and implore you to take immediate action to rectify this widespread issue. Please feel free to contact me at your earliest convenience at [XXX] . I am more than willing to provide further details regarding my experiences and observations. I earnestly anticipate your prompt response and resolution to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11579182
Mileage unknown · Oct 3, 2023
Electrical System
SUROUND CAMERAS ARE NOT ABLE TO SEE AT NIGHT AND BACKUP LIGHTS NOT BRIGHT ENOUGH TO SEE.
NHTSA ODI #11548083
Mileage unknown · Aug 4, 2022
Electrical SystemEngine
2013 Mercedes-Benz GL450; it started with the activation of the vehicle's check - engine light. The Mercedes-Benz service advisor diagnosed the issue as oil intrusion into the vehicle's engine wiring harness. The estimated cost to repair was quoted as $7,0000.00. This resulted in the replacement of the engine wiring harnes…
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2013 Mercedes-Benz GL450; it started with the activation of the vehicle's check - engine light. The Mercedes-Benz service advisor diagnosed the issue as oil intrusion into the vehicle's engine wiring harness. The estimated cost to repair was quoted as $7,0000.00. This resulted in the replacement of the engine wiring harness, four (4) Lambda sensors, four (4) camshaft hall sensors and four (4) camshaft solenoids. This trouble could cause engine failure or misfire if not corrected. Driving the MB GL450 in this condition is a safety issues for anyone driving on the road. Researching on the internet about MB GL450/550 engine oil intrusion into the engine wiring harness is a common problem.
NHTSA ODI #11477496
58,000 miles · Mar 8, 2019
Electrical SystemEngine
ENGINE HARNESS WIRES CONTAMINATION IN ME, CAUSE SENSORS DAMAGE AND ENGINE PROBLEMS TO START UP RIGHT NORMAL DEALER WANT TO CHARGE ME 14K FOR SERVICE AND REPAIR , EVERY TIME I START THE CAR IT SOUNDS LIKE IT TAKE TIME TO START AND I GET THE CHECK ENGINE EVERTIME I START THE CAR
NHTSA ODI #11185140
Mileage unknown · May 28, 2018
Electrical System
BLIND SPOT ASSISTANCE BECOMES DISABLE AND MINUTES LATER THE BLINKERS STOP WORKING. THIS OCCURS WHILE THE CAR IS IN MOTION, AND APPEARS MORE FREQUENT ON COLD WEATHER. THIS CAN ONLY BE RESOLVED BY TURNING OFF THE CAR AND RESTARTING. DEALERSHIP REFERS IT TO BE AN ELECTRICAL PROBLEM WITH THE BLIND SPOT ASSISTANCE. NOW IT HAS DISABLE…
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BLIND SPOT ASSISTANCE BECOMES DISABLE AND MINUTES LATER THE BLINKERS STOP WORKING. THIS OCCURS WHILE THE CAR IS IN MOTION, AND APPEARS MORE FREQUENT ON COLD WEATHER. THIS CAN ONLY BE RESOLVED BY TURNING OFF THE CAR AND RESTARTING. DEALERSHIP REFERS IT TO BE AN ELECTRICAL PROBLEM WITH THE BLIND SPOT ASSISTANCE. NOW IT HAS DISABLE THE KEYLESS DOOR OPENING AND BUTTON START
NHTSA ODI #11098357
36,000 miles · Jan 11, 2016
Electrical SystemExterior Lighting
DRIVING DOWN THE FREEWAY AT 60 MPH, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL "BLIND SPOT ASSIST INOPERATIVE," AND THE TURN INDICATORS STOPPED WORKING, BOTH LEFT AND RIGHT. HAD TO EXIT THE FREEWAY, BUT WAS NOT ABLE TO INDICATE TO OTHER DRIVERS THAT I WAS CHANGING LANES, AS TURN INDICATORS WERE NOT WORKING. CAME TO PARKING…
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DRIVING DOWN THE FREEWAY AT 60 MPH, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL "BLIND SPOT ASSIST INOPERATIVE," AND THE TURN INDICATORS STOPPED WORKING, BOTH LEFT AND RIGHT. HAD TO EXIT THE FREEWAY, BUT WAS NOT ABLE TO INDICATE TO OTHER DRIVERS THAT I WAS CHANGING LANES, AS TURN INDICATORS WERE NOT WORKING. CAME TO PARKING LOT, SHUT THE ENGINE OFF AND STARTED BACK UP, THEN THE TURN INDICATORS STARTED WORKING ALONG WITH BLIND SPOT ASSIST. HOWEVER, THE ISSUE CAME BACK AFTER DRIVING A FEW MORE MILES. THIS PROBLEM ALSO HAPPENED ON THE SURFACE ROADS TRAVELING AT 35 MPH.
NHTSA ODI #10819381
37,000 miles · Jul 31, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2012 (NA) MERCEDES BENZ GL450. WHILE DRIVING AT 40 MPH THROUGH A PUDDLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE EVENTUALLY TURNED OFF. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, THE VEHICLE FAILED TO RECOG…
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TL* THE CONTACT OWNS A 2012 (NA) MERCEDES BENZ GL450. WHILE DRIVING AT 40 MPH THROUGH A PUDDLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE EVENTUALLY TURNED OFF. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, THE VEHICLE FAILED TO RECOGNIZE THE KEY AND TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. ...UPDATED 09/28/15 *BF *CN
NHTSA ODI #10745399
24,000 miles · Mar 4, 2015
Electrical System
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. WHILE DRIVING AT APPROXIMATELY 80 MPH, THE VEHICLE SHOOK AND THE SIDE MIRRORS BECAME DIM. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE UTILITY ROOM COMPARTMENT UNDER THE FRONT PASSENGER SEAT WAS FLOODED WIT…
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TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. WHILE DRIVING AT APPROXIMATELY 80 MPH, THE VEHICLE SHOOK AND THE SIDE MIRRORS BECAME DIM. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE UTILITY ROOM COMPARTMENT UNDER THE FRONT PASSENGER SEAT WAS FLOODED WITH WATER AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE VIN WAS UNAVAILABLE.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence & remedy
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Consequence & remedy
Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2013 GL350 BlueTEC, GL450 4MATIC, GL550 4MATIC, and GL63 AMG vehicles manufactured May 15, 2012 through October 4, 2012. The second row seat belt anchor fitting bolts may not be properly torqued.
Consequence & remedy
Consequence: If the bolts are not properly torqued, the seat belt anchor bolts may continue to loosen and in the the event of a crash, the belted occupant may not be properly restrained, increasing the risk of injury.
Remedy: Mercedes-Benz will notify owners and dealers will check, and tighten the bolts of the seat belt anchor fittings, as necessary, free of charge. The recall campaign began on May 24, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 MERCEDES-BENZ GL450 Problems, Complaints & Recalls | Skip That Year