TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GL350W. WHILE DRIVING 70 MPH, THE CONTACT'S HUSBAND ENGAGED THE CRUISE CONTROL. WHEN THE DRIVER TAPPED THE BRAKE PEDAL TO DEACTIVATE THE CRUISE CONTROL, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE ACCELERATED. THE SPEEDOMETER WENT TO ZERO. THE CONTACT STATED THAT THEY WERE…
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TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GL350W. WHILE DRIVING 70 MPH, THE CONTACT'S HUSBAND ENGAGED THE CRUISE CONTROL. WHEN THE DRIVER TAPPED THE BRAKE PEDAL TO DEACTIVATE THE CRUISE CONTROL, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE ACCELERATED. THE SPEEDOMETER WENT TO ZERO. THE CONTACT STATED THAT THEY WERE SAFELY ABLE TO PULL OVER ONTO THE SHOULDER. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION AND THE CONTACT'S HUSBAND WAS ABLE TO DRIVE OFF SLOWLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COGEN MERCEDES-BENZ FT. PIERCE (4500 S US-1, FORT PIERCE, FL 34982, (772) 617-0819) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,300.
NHTSA ODI #11181422
29,000 miles · May 2, 2017
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GL350. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A PALM TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED …
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TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GL350. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A PALM TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER BY THE INSURANCE COMPANY WHO INSPECTED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THEY WOULD SEND A TECHNICIAN TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence & remedy
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Consequence & remedy
Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Consequence & remedy
Consequence: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 MERCEDES-BENZ GL350 Problems, Complaints & Recalls | Skip That Year
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