There are several issue with the 2024 Mercedes EQS. I had the car have a full system failure and stop in the middle of the road with no warning. It could not even be towed. Apparently coolant was leaking without any warning. This caused a complete system failure- car wouldn't power on, couldn't be towed, couldn't be pushed to a …
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There are several issue with the 2024 Mercedes EQS. I had the car have a full system failure and stop in the middle of the road with no warning. It could not even be towed. Apparently coolant was leaking without any warning. This caused a complete system failure- car wouldn't power on, couldn't be towed, couldn't be pushed to a safe location- nothing. The next most concerning issue is car automatically locks itself within seconds and with the key inside and with a passenger inside. My baby was trapped in the car. I came out of the driver seat and the key was in my purse. This could've resulted in a fatal incident. I live in [XXX] where we have a lot of heat. What if my key and phone were both in the car and my daughter was trapped. The car has locked automatically with key still in the car on multiple occasions. The car shuts off on its own within 2 minutes while passengers are inside. Again, as a parent this is deeply concerning and can lead to a fatal incident and overheating The lane correction is extremely harsh and many times wrong pulling the car in the wrong direction and with a lot of force INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence & remedy
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence & remedy
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2023 MERCEDES-BENZ Eqs 580 4MATIC Problems, Complaints & Recalls | Skip That Year