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2023 MERCEDES-BENZ EQE350

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
4Owner complaints

Model-year median: 4

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
4
2023
Compare all EQE350 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
2Service Brakes
2Power Train
1Steering
1Unknown Or Other
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 4 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Unknown Or Other complaints

1 reports
Clear category filter
Mileage unknown · May 27, 2024
Unknown Or Other

On [XXX] an alert pop up on dash board saying to stop the car. I was driving I [XXX]. When stopped car showed an alert to Tow the car to dealer because a malfunction in the system. Called tow company and went to the dealer. They told me that day that the magnet part that regenerates when brake was broken. After 15 days I called …

Read full complaint

On [XXX] an alert pop up on dash board saying to stop the car. I was driving I [XXX]. When stopped car showed an alert to Tow the car to dealer because a malfunction in the system. Called tow company and went to the dealer. They told me that day that the magnet part that regenerates when brake was broken. After 15 days I called back for an updated then they told me a software update is necessary and will be released on May 2024. On [XXX] dealership contacted me and gave me my car back with no repair or software update installed. There are reports that this car model stops when an error occurs, if they don't fix the software could be an accident. Being software means that could affect at least all the car in this model EQE 350 SUV, or even all the EV form this manufacturer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11590871

Official recalls

1

23V853000 · Electrical System:software; Exterior Lighting:headlights

Dec 15, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Consequence & remedy

Consequence: Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Remedy: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Additional source detail variants (2)

Electrical System:software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Consequence: Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Remedy: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Exterior Lighting:headlights

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Consequence: Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Remedy: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.