2023 MERCEDES-BENZ Eqb 350 4MATIC

“My 2023 Mercedes-Benz EQB 350 is subject to NHTSA recall 26V073 involving a high-voltage battery defect that may cause a fire. The manufacturer has instructed me to limit charging to 80% and to park the vehicle outside due to fire risk. This significantly reduces the vehicle’s usable range and creates safety concerns. Due to this 80% charging limitation, the vehicle no longer provides sufficient range for my daily commute and cannot be reliably used for its intended purpose. The manufacturer has stated that the permanent remedy (battery replacement) is not yet available, with an estimated timeline extending into December 2026. I opened a case with Mercedes-Benz on April 3, 2026 (Case #[XXX]), and as of today no case manager has been assigned despite multiple follow-ups. As a result, I am operating a vehicle with a known safety defect that cannot be repaired and cannot be used as intended. This represents both a safety risk and a failure to provide a timely remedy for a safety recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a serious safety hazard involving my Mercedes‑Benz EQB 350. Drive only 1.5 year, Jan 6, 2026, the vehicle suffered an electronic failure at LaGuardia Airport and became completely inoperable. It could not shift into Drive, Reverse, or Neutral and had to be towed to Mercedes‑Benz of Huntington for warranty repair. During service, the dealer performed a wheel alignment on Jan 16, 2026 without my authorization. I had previously declined alignment recommendations because my factory alignment was excellent and my tires were wearing evenly. Within four weeks of this unauthorized alignment (under 1,000 miles), all four tires developed severe inner‑edge destruction. Both rear tires wore down to exposed steel cords, causing air leakage and creating an imminent blowout risk. The front tires also show abnormal inner‑edge wear. The remaining tread on all tires is otherwise good, which is consistent with incorrect alignment rather than normal wear. An automotive engineer confirmed this rapid structural failure is physically impossible through normal driving and is a direct result of incorrect or defective alignment parameters set during the Jan 16 service. This unauthorized and incorrect repair turned my vehicle into a safety hazard for my family. I contacted Mercedes‑Benz USA (MBUSA) immediately and provided photos, documentation, and Case # CMS 20671727. For more than 14 days, MBUSA no response. Representatives gave inconsistent and implausible explanations, including blaming the towing process, which cannot cause this pattern of wear. MBUSA repeatedly redirected me back to the same dealer that performed the unauthorized repair, a clear conflict of interest. Their handling of this case shows dishonesty and an attempt to avoid responsibility, despite clear evidence of a safety‑related defect. I request that NHTSA review this matter as a potential safety defect involving electronic failure, unauthorized repair, incorrect alignment, and rapid tire degradation.

I am reporting a substantial safety defect regarding the high-voltage battery system in my 2023 Mercedes-Benz EQB 350. The vehicle suffers from a 50% loss of advertised range (real-world range of ~95 miles vs. 210 miles advertised) and severe DC fast-charging failures. My VIN is subject to NHTSA Recalls 25V050000 and 25V894 for high-voltage battery fire risk. Per the manufacturer's safety instructions, I have been told not to charge the vehicle above 80%, which further degrades the vehicle’s utility. Additionally, the vehicle is subject to Recall 25V487000 for sudden loss of drive power. Mercedes-Benz has failed to provide a permanent remedy that restores the vehicle's safe operating performance. The combination of fire risk, restricted charging capacity, and unpredictable power loss makes this vehicle unsafe for road use. The manufacturer has formally refused a repurchase despite these documented federal safety violations.