Mercedes-Benz is taking 6 to 8 months to replace the high-voltage battery due to the recall mentioned below. Even after an 8-month wait, no guaranteed ETA is provided to resolve the issue. Manufacturer Recall Number2026020004 NHTSA Recall Number26V073 Recall StatusRecall Incomplete, remedy not yet available Summary Mercedes-Ben…
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Mercedes-Benz is taking 6 to 8 months to replace the high-voltage battery due to the recall mentioned below. Even after an 8-month wait, no guaranteed ETA is provided to resolve the issue. Manufacturer Recall Number2026020004 NHTSA Recall Number26V073 Recall StatusRecall Incomplete, remedy not yet available Summary Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2022-2024 EQB (243 platform) vehicles, a risk of fire of the high-voltage battery (EB330) cannot be ruled out. Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out An authorized Mercedes-Benz dealer will replace the high voltage battery. Customers will be instructed to charge their vehicle's battery to a maximum of 80% state of charge until the remedy is performed.Out of an abundance of caution, customers are additionally advised to park their vehicles outside. Safety Risk Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out Remedy An authorized Mercedes-Benz dealer will replace the high voltage battery. Customers will be instructed to charge their vehicle's battery to a maximum of 80% state of charge until the remedy is performed.Out of an abundance of caution, customers are additionally advised to park their vehicles outside.
NHTSA ODI #11732935
Mileage unknown · Mar 21, 2026
Electrical SystemFuel/propulsion System
Mercedes previously issued a software update for the battery fire risk, but we have received a letter more than a year later stating that this fix was not adequate. We pursued a vehicle buyback due to the safety risk this presents to my family, and Mercedes vehemently stated that the issue was resolved and the vehicle did not qu…
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Mercedes previously issued a software update for the battery fire risk, but we have received a letter more than a year later stating that this fix was not adequate. We pursued a vehicle buyback due to the safety risk this presents to my family, and Mercedes vehemently stated that the issue was resolved and the vehicle did not qualify. The vehicle is an inherent risk to my family's safety if it may just catch fire at any time.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Consequence & remedy
Consequence: An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
Additional source detail variants (2)
Electrical System:propulsion System
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Consequence: An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
Power Train
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Consequence: An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2022 MERCEDES-BENZ Eqb 300 4MATIC Problems, Complaints & Recalls | Skip That Year