IllustrationTL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
2009 MERCEDES-BENZ E350
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2009 MERCEDES-BENZ E350 are lower than the model-year median of 161.
About this comparison →How this year compares
Owner complaints by model year
Compare all E350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
60–25K
925–50K
950–75K
675–100K
16100–150K
4150K+
50 reports with mileage · 14 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports4 fire reports5 injury reports
What owners actually said
64 reportsAFTER FILL UP GAS TANK , STRONG FUME VERY NOTICEABLE WHEN PARK IN GARAGE ENTIRE HOUSE SMELL LIKE GAS . WHEN DRIVE ALSO SMELL STRONG GASOLINE LIKE ITS LEAKING . VERY SCARY *TR
SEAT HEATER IN BACK OF DRIVERS SEAT SHORTED AND SPARKED, SHOCKING DRIVER. *TR
STRONG FUEL SMELL AFTER FUELING THE CAR. VERY NOTICEABLE WHEN PARKED IN THE GARAGE. I REPORTED THIS TO THE REGIONAL MERCEDES BENZ REPRESENTATIVE AND THEY DENIED THAT THERE WAS AN ISSUE REPORTED OR RECALL FOR THIS ISSUE. DUE TO THIS SAFETY ISSUE, I DO NOT ALLOW MY WIFE TO DRIVE THE VEHICLE ANY LONGER. *TR
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE INSIDE OF THE VEHICLE, HE SMELLED FUEL. THE VEHICLE WAS TAKEN THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL TANK HAD A LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE…
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TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE INSIDE OF THE VEHICLE, HE SMELLED FUEL. THE VEHICLE WAS TAKEN THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL TANK HAD A LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
STRONG ODOR OF GASOLINE FUMES FROM CAR, ESPECIALLY AFTER REFUELING. FUME SMELL GOES AWAY AS TANK LEVEL GOES DOWN. BROUGHT CAR TO FLETCHER JONES MOTOR CARS IN NEWPORT BEACH, CA, AND THEY REPORTED A HIGH GAS TANK FUEL LEAK, WITH GASOLINE BUILDING UP IN BODY BEHIND REAR DRIVER'S SEAT. THIS HAPPENS TO BE WHERE MY 8-YEAR OLD SON …
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STRONG ODOR OF GASOLINE FUMES FROM CAR, ESPECIALLY AFTER REFUELING. FUME SMELL GOES AWAY AS TANK LEVEL GOES DOWN. BROUGHT CAR TO FLETCHER JONES MOTOR CARS IN NEWPORT BEACH, CA, AND THEY REPORTED A HIGH GAS TANK FUEL LEAK, WITH GASOLINE BUILDING UP IN BODY BEHIND REAR DRIVER'S SEAT. THIS HAPPENS TO BE WHERE MY 8-YEAR OLD SON SITS IN THE CAR - ON TOP OF EXPLOSIVE GASOLINE. MERCEDES BENZ DENIES THERE IS ANY PROBLEM WITH THE E350 FUEL TANK, EVEN THOUGH THERE ARE NUMEROUS REPORTED PROBLEMS. *TR
MY 2009 MERCEDES E350 EMITS A VERY STRONG FUEL SMELL ESPECIALLY AFTER REFUELING. I BELIEVE THIS MAY BE RELATED TO YOUR ONGOING INVESTIGATION - PE12001. *TR
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT STATED THAT AN ODOR OF GASOLINE WAS IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT WAS LEAKING. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE …
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TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT STATED THAT AN ODOR OF GASOLINE WAS IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT WAS LEAKING. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. THIS PRESENTS A VERY UNSAFE SITUATION …
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I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. THIS PRESENTS A VERY UNSAFE SITUATION AND I AM NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I UNDERSTAND THAT MERCEDES BENZ DEALERS ARE DEMANDING $2,000. OR MORE TO RECTIFY THE PROBLEM BY REMOVING AND REPLACING THE GAS TANKS IN IMPACTED VEHICLES. I FEEL THAT THE MANUFACTURER OF THIS DEFECTIVE COMPONENT SHOULD BE HELD RESPONSIBLE TO RECALL IT AND REPLACE IT. I UNDERSTAND THAT THE NHTSA'S CURRENT INVESTIGATION ACTION NO. FOR THIS ISSUE IS PE 12001. *TR
BOUGHT A CPO CAR FROM MB WEST CHESTER, PA AND IMMEDIATELY NOTICED FRONT TIRE(S) MAKING THUD SOUND THAT IS MORE NOTICEABLE AT 25-30 MPS; ALTHOUGH AT HIGHER SPEEDS THE THUD SOUND CONTINUES. DEALER SAYS TIRE TREADS ARE ONLY WORN 30%, BUT RECOMMENDED NEW TIRES (WHICH WERE SUPPOSED TO BE ON THE CAR!!). MANUFACTURER SAYS IT SOUNDS L…
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BOUGHT A CPO CAR FROM MB WEST CHESTER, PA AND IMMEDIATELY NOTICED FRONT TIRE(S) MAKING THUD SOUND THAT IS MORE NOTICEABLE AT 25-30 MPS; ALTHOUGH AT HIGHER SPEEDS THE THUD SOUND CONTINUES. DEALER SAYS TIRE TREADS ARE ONLY WORN 30%, BUT RECOMMENDED NEW TIRES (WHICH WERE SUPPOSED TO BE ON THE CAR!!). MANUFACTURER SAYS IT SOUNDS LIKE A FLAT SPOT ON THE TIRE. I EVEN PAID FOR EXTRA WARRANTY AND STILL DEALER WILL NOT REPLACE TIRE. VERY CONCERNED FOR SAFETY BASED ON POSTS OF BLOW-OUTS, ETC. IT'S AMAZING THAT TRUCK TIRES HAVE BEEN REPLACED FOR THE SAME REASONS, BUT NOT CAR TIRES. *TR
Official recalls
424V874000 · Visibility:sun/moon Roof Assembly
Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
22V954000 · Visibility:sun/moon Roof Assembly
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
19V918000 · Visibility:sun/moon Roof Assembly
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
12V264000 · Suspension:rear
Jun 12, 2012
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.
Consequence & remedy
Consequence: IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.