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2008 MERCEDES-BENZ E350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2008 MERCEDES-BENZ E350 do not stand out strongly from the model-year median of 161.

About this comparison →

When problems were reported

Mileage at the reported incident

135 reports with mileage · 38 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports9 fire reports7 injury reports

What owners actually said

173 reports
168,170 miles · Feb 18, 2020
Suspension

TOOK VEHICLE IN TO HAVE POWER STEERING SERVICED AND ALSO ASKED FOR AN INSPECTION OF THE VEHICLE. UPON INSPECTION, TECH NOTICED THAT REAR SUBFRAME WAS RUSTED BADLY. TECH FOUND THAT MOUNT BOSSES WERE ALMOST DETACHED AND THAT THE SUBFRAME WAS RUSTED THROUGH AT THE TRAILING ARM LOCATING POINTS. WHEN THIS ISSUE WAS FOUND THE VEHICLE…

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TOOK VEHICLE IN TO HAVE POWER STEERING SERVICED AND ALSO ASKED FOR AN INSPECTION OF THE VEHICLE. UPON INSPECTION, TECH NOTICED THAT REAR SUBFRAME WAS RUSTED BADLY. TECH FOUND THAT MOUNT BOSSES WERE ALMOST DETACHED AND THAT THE SUBFRAME WAS RUSTED THROUGH AT THE TRAILING ARM LOCATING POINTS. WHEN THIS ISSUE WAS FOUND THE VEHICLE WAS UP ON A LIFT. TECH ADVISED THAT THE CAR WAS NOT SAFE TO DRIVE AS IT WAS. MORE INFORMATION CAN BE PROVIDED IF NECESSARY.

NHTSA ODI #11309971

79,500 miles · Dec 27, 2019
Electrical SystemExterior Lighting

UPON EXITING MY VEHICKE., I NOTICED A STRONG BURNING SMELL BUT COULD NOT PINPOINT IT. OVER THE NEXT COUPLE OF DAYS THE SMELL PERSISTED AND MY DASHBOARD WARNING SYSTEM ALERTED ME THAT MY TAIL LIGHTS WERE NOT WORKING. THE MESSAGES WERE ALTERNATING BETWEEN REAR LEFT TAIL LIGHTS, REAR RIGHT BRAKE AND TAIL LIGHTS, THE TURN SIGNALS, E…

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UPON EXITING MY VEHICKE., I NOTICED A STRONG BURNING SMELL BUT COULD NOT PINPOINT IT. OVER THE NEXT COUPLE OF DAYS THE SMELL PERSISTED AND MY DASHBOARD WARNING SYSTEM ALERTED ME THAT MY TAIL LIGHTS WERE NOT WORKING. THE MESSAGES WERE ALTERNATING BETWEEN REAR LEFT TAIL LIGHTS, REAR RIGHT BRAKE AND TAIL LIGHTS, THE TURN SIGNALS, ETC. IT WAS JUST CHANGING ALL THE TIME. I TOOK IT IN TO THE MERCEDES DEALER AND THEY SAID I NEEDED AN ENTIRE TAIL LIGHT ASSEMBLY AND THEN TOLD ME THEY DIDN'T KNOW. AS IF NOW I HAVE ANOTHER APPOINTMENT FOR 7 JAN 2920.

NHTSA ODI #11291457

90,000 miles · Dec 17, 2019
EngineFuel/propulsion System

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE LEAKED FUEL FROM THE TOP OF THE FUEL FILTER INTO THE BACK SEAT OF THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF ONTARIO AT 909-212-8400 (LOCATED AT 3787 E GUA…

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TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE LEAKED FUEL FROM THE TOP OF THE FUEL FILTER INTO THE BACK SEAT OF THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF ONTARIO AT 909-212-8400 (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761), BUT DID NOT RECEIVE A RETURN CALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ODI #11289723

100,000 miles · Dec 11, 2019
Fuel/propulsion System

MY MBZ E350 IS LEAKING FUEL. VERY STRONG SMELL BOTH FROM INSIDE AND OUTSIDE. I BELIEVE THIS IS EXTREMELY DANGEROUS TO THE DRIVER AND OR PASSENGER IN MY CAR. ALSO, WHEN GAS TANK GETS FILLED UP, MY E350 ENGINE WILL START BUT IT WILL DIE WITHIN 5 TO 7 SECONDS. I'VE CONTACTED MBZ USA TO INQUIRE ABOUT THE ISSUE, I WAS INFORMED THAT T…

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MY MBZ E350 IS LEAKING FUEL. VERY STRONG SMELL BOTH FROM INSIDE AND OUTSIDE. I BELIEVE THIS IS EXTREMELY DANGEROUS TO THE DRIVER AND OR PASSENGER IN MY CAR. ALSO, WHEN GAS TANK GETS FILLED UP, MY E350 ENGINE WILL START BUT IT WILL DIE WITHIN 5 TO 7 SECONDS. I'VE CONTACTED MBZ USA TO INQUIRE ABOUT THE ISSUE, I WAS INFORMED THAT THERE'S NO EXTENDED WARRANTY AVAILABLE TO ADDRESS THE ISSUE. BUT I'VE COUPLE OF DOCUMENTS RELATED TO SAME ISSUE IN WHICH MBZ STATED THAT THEY'RE EXTEND THE WARRANTY TO FUEL COMPONENTS.

NHTSA ODI #11288484

Mileage unknown · Jul 25, 2019
Electrical SystemStructureSuspension

2008 MERCEDES BENZ E350W. CONSUMER WRITES IN REGARDS TO WIRING HARNESS ON CAMSHAFT ADJUSTER SOLENOID SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING THE SUSPENSION, TIRES, UNDERCARRIAGE, AND THE VEHICLE'S FRAME. THE CONSUMER STATED THE VEHICLE LEANS FROM ONE SIDE TO THE OTHER. *JS

NHTSA ODI #11234414

108,000 miles · May 29, 2019
Engine

THE TRANSMISSION OCCASIONALLY JERKS WHEN SHIFTING FROM FIRST TO SECOND GEAR, THEN IT WON'T SHIFT AT ALL. THE ONLY WAY IT FIXES IS IF YOU PULL OVER, TURN THE CAR OFF AND RESTART. IT CONTINUES TO DO THIS PERIODICALLY. NOW IT WON'T SHIFT AT ALL SO I HAD TO GET OFF THE HIGHWAY TO DRIVE SLOW OTHERWISE A BURNING SELL AND SMOKE COME…

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THE TRANSMISSION OCCASIONALLY JERKS WHEN SHIFTING FROM FIRST TO SECOND GEAR, THEN IT WON'T SHIFT AT ALL. THE ONLY WAY IT FIXES IS IF YOU PULL OVER, TURN THE CAR OFF AND RESTART. IT CONTINUES TO DO THIS PERIODICALLY. NOW IT WON'T SHIFT AT ALL SO I HAD TO GET OFF THE HIGHWAY TO DRIVE SLOW OTHERWISE A BURNING SELL AND SMOKE COMES FROM THE ENGINE. HAPPENED TO MANY OTHERS IF YOU LOOK ONLINE. OBVIOUS FLAW WITH THE TRANSMISSIONS. SHOULD BE A RECALL- VERY EXPENSIVE FOR CONSUMER TO FIX.

NHTSA ODI #11210724

115,000 miles · May 26, 2019
Fuel/propulsion System

THIS IS ABOUT 5 YEARS I AM SMELLING GAS FUEL INSIDE THE CAR.BUT ON 05/24/2019 DRIVING ON THE STREET ,SUDDENLY CAR STOPPED MIDDLE OF STREET,AFTER TOWING THE CAR TO MECHANIC SHOP ,WE FIND OUT FUEL PUMP PROBLEM AND UNABLE TO CHANGE THE PUMP WE NEED TO BUY FUEL TANK AND FUEL PUMP,WHICH IS VERY EXPENSIVE.THIS SHOULD BE ON RECALL.BECA…

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THIS IS ABOUT 5 YEARS I AM SMELLING GAS FUEL INSIDE THE CAR.BUT ON 05/24/2019 DRIVING ON THE STREET ,SUDDENLY CAR STOPPED MIDDLE OF STREET,AFTER TOWING THE CAR TO MECHANIC SHOP ,WE FIND OUT FUEL PUMP PROBLEM AND UNABLE TO CHANGE THE PUMP WE NEED TO BUY FUEL TANK AND FUEL PUMP,WHICH IS VERY EXPENSIVE.THIS SHOULD BE ON RECALL.BECAUSE TOO MANY PEOPLE COMPLAING (ACCORDING TO YOUR SITE)..CAR IS 115000 MILE.WARRANTY ARE 150000 OR 15 YEARS...JUST IMAGINE IF I WAS DRIVING ON FREEWAY WITH MY WIFE...THANKS IN ADVANCE

NHTSA ODI #11210048

142,000 miles · Apr 18, 2019
Engine

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134, (206) 467-9999) WHERE IT WAS DIAGNOSED THAT THE VALVE BODY AND COND…

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TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134, (206) 467-9999) WHERE IT WAS DIAGNOSED THAT THE VALVE BODY AND CONDUCTOR PLATE NEEDED TO BE REPAIRED. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 142,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #11197183

Mileage unknown · Feb 21, 2019
Fuel/propulsion System

CAR SMELLS OF GASOLINE INSIDE AND OUT. CAUSING HEADACHES, FEARING FIRE OR EXPLOSIONS

NHTSA ODI #11181619

142,164 miles · Feb 19, 2019
Fuel/propulsion System

FUEL HAS BEEN POOLING ON THE TOP OF THE FUEL PUMP NEAR SENDING, FOR MONTHS I WOULD SMELL GAS AFTER FILLING UP OR EVEN AT ABOUT 3/4 OF A TANK. ASSUMING I HAD PUT IN TOO MUCH; INSIDE FUEL FILLER COVER IT WARNS NOT TO TOP OFF TANK. SOMETHING I DIDN'T SEE UNTIL AFTER THE SMELL OF FUMES. UNDER MB'S PZEV WARRANTY IT STATES THAT IF THI…

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FUEL HAS BEEN POOLING ON THE TOP OF THE FUEL PUMP NEAR SENDING, FOR MONTHS I WOULD SMELL GAS AFTER FILLING UP OR EVEN AT ABOUT 3/4 OF A TANK. ASSUMING I HAD PUT IN TOO MUCH; INSIDE FUEL FILLER COVER IT WARNS NOT TO TOP OFF TANK. SOMETHING I DIDN'T SEE UNTIL AFTER THE SMELL OF FUMES. UNDER MB'S PZEV WARRANTY IT STATES THAT IF THIS IS A PART THAT COULD BECOME DEFECTIVE AND HAS GIVEN OWNERS 15 YEARS/150,000 WHICHEVER COMES FIRST TO FILE A WARRANTY CLAIM AND HAVE IT REPAIRED OR REPLACED AT NO COST TO THE OWNER. MY VEHICLE HAS BEEN OUT COMMISSION FOR ALMOST 2 MONTHS BECAUSE THEY SIMPLY BELIEVE THAT I HAVE NOT MAINTAIN SERVICE OF MY VEHICLE, ACCORDING TO A COMMENT MADE BY ONE OF THEIR CUSTOMER SERVICE REPRESENTATIVES ( CALLS ARE RECORDED, DEBBIE WAS THE AGENT'S NAME AND CALL WAS MADE APPROXIMATELY AROUND 10:15 AM ON TUESDAY 2/19/2019. THE DIAGNOSTIC EVALUATION PERFORMED AT PARK PLACE MOTORS CO. IN ARLINGTON TX, DETERMINED THAT IT WAS MY FUEL PUMP AND NOT THE SENDING UNIT, STATED IN THEIR WARRANTY ALL FUEL SYSTEM COMPONENTS ARE INCLUDED PROVIDED THE VEHICLE IS WITHIN THE WARRANTY COVERAGE PERIOD. MY VEHICLE HAS 142,164 MILES AND IS JUST SHY OF 11 YEARS OLD. AFTER VIEWING AND RECEIVING REPORTS OF OTHER OWNERS WHO HAVE HAD SIMILAR ISSUES HAVE THEIR VEHICLES FIXED, AGAIN I BELIEVE THIS TO BE DISCRIMINATORY ON THE PART OF THE DEALERSHIP AND MBUSA AND ASK THAT CONTACT BE MADE TO EITHER OR BOTH TO CLARIFY WHY MY VEHICLE DOES NOT FALL WITHIN THE GUIDELINES OF THEIR WRITTEN WARRANTY COVERAGE.

NHTSA ODI #11181086

Official recalls

4

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

22V954000 · Visibility:sun/moon Roof Assembly

Dec 23, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence & remedy

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

12V264000 · Suspension:rear

Jun 12, 2012

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Consequence & remedy

Consequence: IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un