← New search

2007 MERCEDES-BENZ E350

Owner reports · Recalls · Investigations

More warning signs than most E350 years

Owner complaints for the 2007 MERCEDES-BENZ E350 are substantially higher than the model-year median of 161.

About this comparison →

When problems were reported

Mileage at the reported incident

296 reports with mileage · 53 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 177 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports10 fire reports7 injury reports

What owners actually said

349 reports
120,000 miles · Oct 31, 2019
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE AFTER FILLING THE TANK WITH FUEL. ALSO, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF BAKERSFIELD (5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 536-5588) WHERE I…

Read full complaint

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE AFTER FILLING THE TANK WITH FUEL. ALSO, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF BAKERSFIELD (5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 536-5588) WHERE IT WAS DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN.

NHTSA ODI #11277259

129,000 miles · Sep 3, 2019
Electrical SystemEngineFuel/propulsion System

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE W…

Read full complaint

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (484) 313-1100) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED TWICE. ADDITIONALLY, THE FUEL PUMP FILER, WATER PUMP, TENSIONER PULLEY, AND SERPENTINE BELT (WHICH WAS REPLACED NINE TIMES) WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ELECTRONIC FAILURE FOR WHICH THE MECHANIC WAS UNABLE TO REPAIR. THE CONTACT ALSO STATED THAT THE FUEL GAUGE AND COOLANT SYSTEM WERE INOPERABLE, AND THERE WAS A FAILURE WITH THE WATER PUMP. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

NHTSA ODI #11252993

130,000 miles · Aug 22, 2019
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT SMELLED A FUEL ODOR WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE WAS NOT FOUND. RECENTLY, THE CONTACT WAS UNABLE TO START THE VEHICLE AND HAD IT TOWED TO THE SAME INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL PU…

Read full complaint

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT SMELLED A FUEL ODOR WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE WAS NOT FOUND. RECENTLY, THE CONTACT WAS UNABLE TO START THE VEHICLE AND HAD IT TOWED TO THE SAME INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND THE ENTIRE FUEL TANK WOULD NEED TO BE REPLACED IN ORDER TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.

NHTSA ODI #11245792

120,000 miles · Aug 17, 2019
Unknown Or Other

ON WEDESDAY, AUGUST 14, 2019 AT 11:50 AM, THE SUNROOF SPONTANEOUSLY AND EXPLOSIVELY SHATTERED WHILE DRIVING STRAIGHT AT ABOUT 40 MPH ON A SMOOTH COUNTY ROAD NEAR OLDWICK, NJ. THERE WAS NO EVIDENCE OF IMPACT BY ANY PROJECTILE AND THERE WERE NO TREES OR BUILDINGS ALONG THE ROAD. THE OUTSIDE TEMPERATURE WAS ABOUT 80 DEGREES F. THE …

Read full complaint

ON WEDESDAY, AUGUST 14, 2019 AT 11:50 AM, THE SUNROOF SPONTANEOUSLY AND EXPLOSIVELY SHATTERED WHILE DRIVING STRAIGHT AT ABOUT 40 MPH ON A SMOOTH COUNTY ROAD NEAR OLDWICK, NJ. THERE WAS NO EVIDENCE OF IMPACT BY ANY PROJECTILE AND THERE WERE NO TREES OR BUILDINGS ALONG THE ROAD. THE OUTSIDE TEMPERATURE WAS ABOUT 80 DEGREES F. THE SUNROOF WAS TILTED OPEN AT TIME AND HAD BEEN IN THAT POSITION SINCE THE DRIVE STARTED ABOUT 10 MINUTES EARLIER. SHARDS OF GLASS FELL INTO THE CAR INTERIOR AND ONTO ME (THE DRIVER), PRESENTING A DANGER OF PERSONAL INJURY AND LOSS OF CONTROL OF THE VEHICLE.

NHTSA ODI #11244583

Mileage unknown · Jul 8, 2019
Fuel/propulsion System

STRONG GAS ODOR WHEN TANK FILLED UP. KEEPING FUEL LEVEL AT ONLY HALF TANK DO NOT SMELL - BUT WHEN FUEL UP TO FULL OR CLOSE TO IT STRONG ODOR IS BACK.

NHTSA ODI #11230113

140,000 miles · Jun 25, 2019
Fuel/propulsion System

AS THE CO-OWNER/BUYER OF A 2007 MERCEDES-BENZ E350, I AM VERY DISPLEASED WITH THIS FIRST CAR PURCHASE FROM THE DEALERSHIP IN PLEASANTON. HONESTLY, THE LOOK/MAKE OF THE CAR CAN BE VERY DECEIVING. IN FACT, IT ONLY TOOK ONE DAY TO REALIZE THE CAR SMELLED OF GAS INSIDE THE VEHICLE. ALSO, AFTER TAKING THE BACKSEAT OFF, GAS WAS LEAKIN…

Read full complaint

AS THE CO-OWNER/BUYER OF A 2007 MERCEDES-BENZ E350, I AM VERY DISPLEASED WITH THIS FIRST CAR PURCHASE FROM THE DEALERSHIP IN PLEASANTON. HONESTLY, THE LOOK/MAKE OF THE CAR CAN BE VERY DECEIVING. IN FACT, IT ONLY TOOK ONE DAY TO REALIZE THE CAR SMELLED OF GAS INSIDE THE VEHICLE. ALSO, AFTER TAKING THE BACKSEAT OFF, GAS WAS LEAKING FROM THE FUEL PUMP LOCATED UNDER THE SEAT SO MY DAD AND I DECIDED TO TAKE THE VEHICLE TO THE DEALERSHIP IN OAKLAND TO SEE IF THERE WERE ANY RECALLS UNDER THE CAR'S VIN OR IF THERE WAS ANYTHING THEY COULD DO ABOUT IT THAT DIDN'T HAVE TO COST US, BUT SADLY NO. THE THING THAT MAKES THIS SITUATION EVEN MORE WORSE WAS THAT NOT ONCE DID BOTH DEALERSHIPS MENTION ANYTHING ABOUT THE WARRANTY FOR A FUEL TANK REPLACEMENT THAT THIS PARTICULAR MODEL CAME WITH AND THE MAIN COMPLAINT IN ORDER TO HAVE THIS FUEL TANK REPLACEMENT IS A SMELL OF GAS IN THE CABIN, WHICH I AND MY DAD HAVE MENTIONED ABOUT THE SMELL OF GAS INSIDE THE VEHICLE TO BOTH THESE DEALERSHIPS THAT SUPPOSEDLY THEY COULDN'T DO NOTHING ABOUT UNLESS WE PAID THEM MORE THAN HALF THE PRICE WE PAID FOR THE CAR JUST TO GET IT FIXED. THE SADDEST PART OF THIS SITUATION IS THAT WE DIDN'T FIND OUT ABOUT THE WARRANTY UNTIL THE CAR DIED AND COULDN'T CRANK OR START SO I HAD TO DO SOME RESEARCH ON GOOGLE AND FOUND OUT ABOUT THE EXTENDED WARRANTY AND TOOK IT TO THE DEALERSHIP IN OAKLAND, BUT THE CAR WAS NO LONGER COVERED UNDER THE WARRANTY DUE TO THE VEHICLE BEING A PVEZ. WE HAD NO IDEA THE CAR WAS A PVEZ UNTIL THAT PARTICULAR DAY SO THE CAR WAS DEFINITELY NOT COVERED UNDER THE 15 YEAR/UNLIMITED MILE WARRANTY AS I HAD HOPED CONSIDERING THE MERE FACT THAT THE CAR HAD TO DIE AT OVER 150,000 MILES EVEN THOUGH WE HAD KNOWN ABOUT THE PROBLEM WHEN THE CAR WAS AT 139,071 MILES WHEN WE FIRST BOUGHT IT, BUT WE WERE JUST COMPLETELY CLUELESS ABOUT THE WARRANTY.

NHTSA ODI #11222354

132,000 miles · May 24, 2019
Electrical SystemEngineUnknown Or Other

THE ENGINE STALLED WHILE IN MOTION AND DRIVING OVER 45 MPH. THIS IS THE 2ND TIME THIS HAS OCCURRED. BOTH TIMES I WAS TRAVELLING OVER 45 MPH ON A LARGE AND BUSY CITY STREET AND HAD DIFFICULTY STEERING MY CAR TO SAFETY. THERE ARE NO CODES TO EXPLAIN WHAT MIGHT BE THE CAUSE. REPLACED THE TRANSMISSION CONTROL UNIT THE FIRST TIME…

Read full complaint

THE ENGINE STALLED WHILE IN MOTION AND DRIVING OVER 45 MPH. THIS IS THE 2ND TIME THIS HAS OCCURRED. BOTH TIMES I WAS TRAVELLING OVER 45 MPH ON A LARGE AND BUSY CITY STREET AND HAD DIFFICULTY STEERING MY CAR TO SAFETY. THERE ARE NO CODES TO EXPLAIN WHAT MIGHT BE THE CAUSE. REPLACED THE TRANSMISSION CONTROL UNIT THE FIRST TIME. AFTER REMOVING THE KEY, PUTTING THE CAR IN PARK AND WAITING FOR 5-10 MINUTES, IN BOTH OCCURRENCES I WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO THE DEALERSHIP, WHICH WAS LESS THAN 5 MILES FROM MY LOCATION.

NHTSA ODI #11209890

980,000 miles · May 24, 2019
Fuel/propulsion System

VERY STRONG GAS SMELL ESPECIALLY WHEN THE GAS TANK IS FULL.

NHTSA ODI #11209719

36,000 miles · Apr 28, 2019
Fuel/propulsion System

STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF CAR AFTER REFUELING! SEEMS TO LESSEN WHEN THE TANK IS BELOW 3/4 FULL.

NHTSA ODI #11204269

5 miles · Apr 21, 2019
Electrical System

ON THE NTIGH OF APRIL 15, 2019, WHILE DRIVING ON A STREET IN ORLANDO, FL, THE WARNING THAT THE DRIVER SIDE LOW BEAM WAS OUT CAME ON. I REPLACED THE BULB THE NEXT DAY BUT THE NEW BULB LASTED ABOUT 20 MINUTES AND THE WARNING CAME ON AGAIN. THINKING I HAD A BAD BULB, ON APRIL 17, 2019, I WENT IN AGAIN TO REPLACE IT. THIS TIME I…

Read full complaint

ON THE NTIGH OF APRIL 15, 2019, WHILE DRIVING ON A STREET IN ORLANDO, FL, THE WARNING THAT THE DRIVER SIDE LOW BEAM WAS OUT CAME ON. I REPLACED THE BULB THE NEXT DAY BUT THE NEW BULB LASTED ABOUT 20 MINUTES AND THE WARNING CAME ON AGAIN. THINKING I HAD A BAD BULB, ON APRIL 17, 2019, I WENT IN AGAIN TO REPLACE IT. THIS TIME I NOTICED A GOOD QUANTITY OF FRAGMENTS OF DRIED UP WIRE INSULATION INSIDE HEADLIGHT HOUSING AND NOTICED THAT THE 3 WIRES LEADING TO THE BULB WERE BARE. THE WIRES ARE SHORTING OUT, THE NEW BULB DID NOT LAST. I DID A BRIEF INTERNET SEARCH AND CONCLUDED THAT THIS IS A COMMON SAFETY PROBLEM WITH THE E350 AND MERCEDES IS AWARE OF IT. THE WIRING INSULATION IS NOT SUITED FOR THE JOB; IT IS FAILING; IT COULD CAUSE A FIRE OR A CRASH IF BOTH HEADLIGHTS GO OUT AT ONCE! THEREFORE I AM REPORTING THIS ISSUE AND EXPECT TO SEE MERCEDES STEPPING UP AND TAKING OWNERSHIP OF THIS PROBLEM.

NHTSA ODI #11202710

Official recalls

5

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

22V954000 · Visibility:sun/moon Roof Assembly

Dec 23, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence & remedy

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

21V196000 · Visibility:sun/moon Roof Assembly

Mar 19, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

12V264000 · Suspension:rear

Jun 12, 2012

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Consequence & remedy

Consequence: IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un