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2007 MERCEDES-BENZ E350

Owner reports · Recalls · Investigations

More warning signs than most E350 years

Owner complaints for the 2007 MERCEDES-BENZ E350 are substantially higher than the model-year median of 161.

About this comparison →

When problems were reported

Mileage at the reported incident

296 reports with mileage · 53 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 177 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports10 fire reports7 injury reports

Fuel/propulsion System complaints

177 reports
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65,990 miles · Mar 22, 2013
Fuel/propulsion System

I PULL UP AT THE GAS STATION(SHELL) AND FILL UP MY GAS TANK....AFTER FILLING UP MY GAS TANK...THERE WAS THE SMELL OF GAS IN MY WHOLE CAR CABIN. I TOOK MY CAR TO MERCEDES BENZ OF SOUTH CHARLOTTE, CHARLOTTE, NC. ON 3/13/2013. THE SERVICE ADVISOR([XXX]) TOLD ME IT WAS THE FUEL SENDING UNIT THAT WAS BAD...THERE WAS ALSO FUEL LEAK I…

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I PULL UP AT THE GAS STATION(SHELL) AND FILL UP MY GAS TANK....AFTER FILLING UP MY GAS TANK...THERE WAS THE SMELL OF GAS IN MY WHOLE CAR CABIN. I TOOK MY CAR TO MERCEDES BENZ OF SOUTH CHARLOTTE, CHARLOTTE, NC. ON 3/13/2013. THE SERVICE ADVISOR([XXX]) TOLD ME IT WAS THE FUEL SENDING UNIT THAT WAS BAD...THERE WAS ALSO FUEL LEAK IN MY GARAGE...THE DEALERSHIP TOLD ME THEY WOULD HAVE TO REPLACE THE SENDING UNIT AND THE WHOLE GAS TANK....THAT WOULD COST $3750.00. THE DEALERSHIP ALSO SAID THS WAS A COMMON PROBLEM WITH THE E350... AND THEY DON'T KNOW WHY THERE ISN'T A RECALL ON THESE. I AM ASKING YOU TO PLEASE INVESTIGATE AND PERTITION MERCEDES USA TO DO A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10504138

450,065 miles · Mar 20, 2013
Fuel/propulsion System

STRONG SMELL OF GASOLINE IN THE CABIN AFTER FUELING VEHICLE. *TR

NHTSA ODI #10503820

48,000 miles · Mar 20, 2013
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT WHENEVER REFUELING, THERE WAS A STRONG GASOLINE FUEL ODOR EMITTED FROM THE VEHICLE WHEN LEFT IN THE CONTACT'S GARAGE OVERNIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHIC…

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TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT WHENEVER REFUELING, THERE WAS A STRONG GASOLINE FUEL ODOR EMITTED FROM THE VEHICLE WHEN LEFT IN THE CONTACT'S GARAGE OVERNIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI #10503798

75,000 miles · Mar 1, 2013
Fuel/propulsion System

FIRST INCIDENT OCCURRED ON 1/21/13 WHEN MY MERCEDES SMELLED LIKE IT WAS LEAKING GAS IN GARAGE. FUMES WERE SO BAD THAT WE PARKED IT OUTSIDE AS WE WERE LEAVING FOR TRIP. I WAS AFRAID IT COULD CATCH FIRE. I HAD NOTICED A GAS SMELL ONCE BEFORE. ABOUT SIX MONTHS PRIOR. IT WENT AWAY AND THE CAR HAD BEEN IN SHOP AND NOTHING NOT…

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FIRST INCIDENT OCCURRED ON 1/21/13 WHEN MY MERCEDES SMELLED LIKE IT WAS LEAKING GAS IN GARAGE. FUMES WERE SO BAD THAT WE PARKED IT OUTSIDE AS WE WERE LEAVING FOR TRIP. I WAS AFRAID IT COULD CATCH FIRE. I HAD NOTICED A GAS SMELL ONCE BEFORE. ABOUT SIX MONTHS PRIOR. IT WENT AWAY AND THE CAR HAD BEEN IN SHOP AND NOTHING NOTED. SO I DID NOT WORRY. GOT BACK FROM TRIP AND TOOK IT IN. BOTH THE RIGHT AND LEFT FUEL SENDING UNITS WERE REPLACED. ON THE LEFT A SEAL RING, CABLE HARNESS AND A BRACKET WERE REPLACED. THE RIGHT SIDE A SEAL RING WAS DONE WITH THE UNIT. I HAD OIL LEAKING FROM ENGINE SO THEY REPLACED A CAMPAIGN, ENGINE WIRING, RIGHT CAMSHAFT SOLENOID, AND OILCENTRIFUGE. THEY KEPT MY CAR A WEEK AS I HAVE HAD MANY PROBLEMS AND THEY WANTED TO MAKE IT RIGHT WELL IT TURNED INTO A NIGHTMARE. CAR WENT BACK IN AS OIL HAD LEAKED ON EXHAUST AND CAR SMELLED ON FIRE. THEY DEGREASED IT AND I GOT IT BACK. NOW THE WORST OF THIS. THE REPLACED FUEL SENDING UNIT WAS DEFECTIVE. I WAS ON FREEWAY WHEN MY CAR JUST STOPS RUNNING WHILE DRIVING IT. I ALMOST GOT HIT AT 60 MPH AND MY CAR SPUTTERS ONCE THAN STALLS AS I TRY TO ROLL OFF FREEWAY. I WAS SURE MY ENGINE SEIZED. IT TURNS OUT THE NEW FUEL SENDING UNIT HAD A DEFECTIVE FLOAT. I RAN OUT OF GAS AND ALMOST DIED BECAUSE OF IT. THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS FUEL PROPULSION SYSTEM. I AM UNDER WARRANTY SO MINE IS REPLACED FOR FREE. THE PROBLEM IS THE GAS FUMES PUT YOU AT RISK FOR A FIRE. I WOULD THINK FOR ME IT WAS AT LEAST SIX MONTHS. I WAS TOLD THE FUEL WAS LEAKING BEHIND MY BACK SEAT. I AM SURE THAT IS NOT SAFE. THEN THE REPLACEMENT ALMOST KILLS ME. VERY UNHAPPY AS I HAD INTENDED TO KEEP THIS CAR BUT AM AFRAID TO DO SO. FYI MY TRANSMISSION BODY HAS BEEN REPLACED TOO. *TR

NHTSA ODI #10500944

50,725 miles · Feb 24, 2013
Fuel/propulsion System

STRONG GASOLINE VAPOR SMELL IN CABIN OF CAR WHEN IT SITS IN THE GARAGE. THE ODOR BEGAN ABOUT 6 MONTHS AGO BUT IT ONLY SMELLED IN THE GARAGE NOT IN THE CAR. THE ODOR DISSIPATES AFTER DRIVING ABOUT 20 MILES. *TR

NHTSA ODI #10499878

94,148 miles · Feb 7, 2013
Fuel/propulsion System

WE HAVE SMELLED A GASOLINE SMELL IN OUR GARAGE FOR A COUPLE OF YEARS AND NEVER CONSIDERED IT WAS THE MERCEDES. WE ALSO KEEP SMALL GASOLINE TOOLS IN THE GARAGE AND A HARLEY DAVIDSON MOTORCYCLE. WE FILLED THE TANK ON JANUARY 21, 2013 AND THE NEXT MORNING THE SMELL WAS SO BAD WE NEED TO AIR OUT THE GARAGE. RESEARCH ON THE INTERN…

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WE HAVE SMELLED A GASOLINE SMELL IN OUR GARAGE FOR A COUPLE OF YEARS AND NEVER CONSIDERED IT WAS THE MERCEDES. WE ALSO KEEP SMALL GASOLINE TOOLS IN THE GARAGE AND A HARLEY DAVIDSON MOTORCYCLE. WE FILLED THE TANK ON JANUARY 21, 2013 AND THE NEXT MORNING THE SMELL WAS SO BAD WE NEED TO AIR OUT THE GARAGE. RESEARCH ON THE INTERNET REVEALED IT WAS THE MERCEDES. WE TOOK IT TO THE DEALER AND THE LEAK WAS FROM THE FUEL SENDING UNIT IN THE GASOLINE TANK. WE HAD IT REPAIRED AT A COST OF $739.09. MERCEDES HAS NOT OFFERED ANY RELIEF FOR THE COST OF THE REPAIR. *TR

NHTSA ODI #10496708

74,000 miles · Jan 30, 2013
Fuel/propulsion System

FIRST NOTICED WHEN CAR WAS PARKED, ONCE I PULLED INTO THE DRIVEWAY. I GOT OUT AND SMELLED A REALLY STRONG GASOLINE ODOR. IT DOESN'T APPEAR TO BE LEAKING GAS ON THE GROUND. THE GASOLINE ODOR WAS STRONGER WHEN THE GAS TANK WAS FULL. ONCE THE TANK GOT DOWN TO 1/2 - 3/4 FULL THE ODOR WAS LESS PROMINENT. NOW I NEVER FILL MY TANK T…

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FIRST NOTICED WHEN CAR WAS PARKED, ONCE I PULLED INTO THE DRIVEWAY. I GOT OUT AND SMELLED A REALLY STRONG GASOLINE ODOR. IT DOESN'T APPEAR TO BE LEAKING GAS ON THE GROUND. THE GASOLINE ODOR WAS STRONGER WHEN THE GAS TANK WAS FULL. ONCE THE TANK GOT DOWN TO 1/2 - 3/4 FULL THE ODOR WAS LESS PROMINENT. NOW I NEVER FILL MY TANK TO FULL BECAUSE THE SMELL IS OVERWHELMING. THERE AREN'T ANY INDICATOR LIGHTS THAT COME ON. *TR

NHTSA ODI #10495286

51,000 miles · Jan 28, 2013
Fuel/propulsion System

FUEL IS LEAKING FROM TANK AFTER FILLUP ON LEFT SIDE NEAR LEFT REAR TIRE. FIRST NOTICED FUEL GAUGE NOT WORKING WHEN I RAN OUT OF GAS AT 51,000 MILES IN 2011. DEALER TOLD ME GAUGE WAS LOCATED INSIDE TANK AND IT WOULD BE NECESSARY TO REPLACE TANK AT COST OF $2,000 W/O WARRANTY,SO I DID NOT FIX IT; JUST USED ODOMETER. WE HAVE NOTI…

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FUEL IS LEAKING FROM TANK AFTER FILLUP ON LEFT SIDE NEAR LEFT REAR TIRE. FIRST NOTICED FUEL GAUGE NOT WORKING WHEN I RAN OUT OF GAS AT 51,000 MILES IN 2011. DEALER TOLD ME GAUGE WAS LOCATED INSIDE TANK AND IT WOULD BE NECESSARY TO REPLACE TANK AT COST OF $2,000 W/O WARRANTY,SO I DID NOT FIX IT; JUST USED ODOMETER. WE HAVE NOTICED GAS FUMES IN GARAGE FOR A LONG TIME, BUT THOUGHT IT WAS FROM THE GAS ENGINES OF YARD TOOLS. AFTER A FILL UP 2 DAYS AGO, WE NOTICED A VERY STRONG ODOR NEXT TO CAR AND INVESTIGATED AND NOTICED SIGNS OF LIQUIDS ON PARTS OF UNDERCARRIAGE OF VEHICLE. DID AN INTERNET SEARCH AND FOUND THIS IS A KNOWN PROBLEM WITH THIS VEHICLE. PRESENT MILEAGE IS 87,000. *TR

NHTSA ODI #10494898

66,500 miles · Jan 24, 2013
Fuel/propulsion System

VEHICLE WAS PURCHASED ON 11/04/12 WITH APPROXIMATELY 66,000 MILES ON ODOMETER. SHORTLY THEREAFTER, AFTER PARKING THE VEHICLE IN THE GARAGE OVERNIGHT, A VERY STRONG GASOLINE ODOR WAS PRESENT IN THE GARAGE. (THIS IS THE ONLY CAR PARKED IN THE GARAGE AT MY HOME.) THERE WERE NO OBSERVED FUEL LEAKS COMING FROM THE CAR OR ON THE GAR…

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VEHICLE WAS PURCHASED ON 11/04/12 WITH APPROXIMATELY 66,000 MILES ON ODOMETER. SHORTLY THEREAFTER, AFTER PARKING THE VEHICLE IN THE GARAGE OVERNIGHT, A VERY STRONG GASOLINE ODOR WAS PRESENT IN THE GARAGE. (THIS IS THE ONLY CAR PARKED IN THE GARAGE AT MY HOME.) THERE WERE NO OBSERVED FUEL LEAKS COMING FROM THE CAR OR ON THE GARAGE FLOOR. I NOTICED THIS SAME SMELL AROUND 01/14/13. (ODOMETER READING ABOUT 70,000 AT THIS DATE.) AFTER SOME SEARCHING ONLINE, I DETERMINED THAT THERE WERE SEVERAL INCIDENTS OF OWNERS REPORTING FUEL SMELLS ONLY AFTER COMPLETELY FILLING THE GASOLINE TANK. ON BOTH OF MY INCIDENT DATES, I HAD FILLED THE GASOLINE TANK COMPLETELY ON MY TRIP HOME. THIS SMELL IS NOT PRESENT AFTER USING ABOUT 3-4 GALLONS OF FUEL. IT IS ALSO NOT PRESENT IF I ONLY FILL THE TANK TO ABOUT 3/4 OR 4/5 FULL, WHICH IS WHAT I MOST OFTEN DO. WHEN REFUELING, I TYPICALLY REFILL $20 - $40 AT ONE TIME AND DO NOT COMPLETELY FILL MY TANK. I HAVE NOT YET NOTICED ANY FUEL SMELL INSIDE OF MY VEHICLE, ONLY ON THE OUTSIDE AND WITHIN THE GARAGE. *TR

NHTSA ODI #10494576

64,000 miles · Jan 16, 2013
Fuel/propulsion System

THE CAR WAS FILLED WITH GAS AND WHEN I GOT HOME I COULD SMELL GAS AND I LOOKED AROUND THE CAR AND IT WAS DRIPPING A LOT OF GAS ON THE LEFTSIDE OF REAR WHEEL WELL. ALSO THERE WAS STRONG SMELL OF GAS INSIDE THE CAR. I JUST BOUGHT THIS LESS THAN A MONTH AND I TOOK IT TO THE DEALER FOR REPAIR. THERE HAS BEEN NUMEROUS COMPLAINTS AN…

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THE CAR WAS FILLED WITH GAS AND WHEN I GOT HOME I COULD SMELL GAS AND I LOOKED AROUND THE CAR AND IT WAS DRIPPING A LOT OF GAS ON THE LEFTSIDE OF REAR WHEEL WELL. ALSO THERE WAS STRONG SMELL OF GAS INSIDE THE CAR. I JUST BOUGHT THIS LESS THAN A MONTH AND I TOOK IT TO THE DEALER FOR REPAIR. THERE HAS BEEN NUMEROUS COMPLAINTS AND THERE IS TSB REGARDING THIS ISSUE. THIS IS A VERY DANGEROUS SITUATION AND THE DEALER IS TELLING ME THAT THEY DON'T KNOW ABOUT THE COMPLAINTS REGARDING THIS ISSUE. *TR

NHTSA ODI #10493250

Official recalls

5

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

22V954000 · Visibility:sun/moon Roof Assembly

Dec 23, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence & remedy

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

21V196000 · Visibility:sun/moon Roof Assembly

Mar 19, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

12V264000 · Suspension:rear

Jun 12, 2012

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Consequence & remedy

Consequence: IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un