NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
23 reportsClear category filterMileage unknown · Jan 10, 2022
Electrical SystemForward Collision AvoidanceFuel/propulsion System
There are three main issues: As the weather got cold here in NJ, whenever the car is started in the morning, there is a strong fuel smell inside the cabin. Also there is a lot of fumes that smell gasoline. I think it is safety issue. The auto braking does not seem to operate right. I do not see any error message, but it had ne…
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There are three main issues: As the weather got cold here in NJ, whenever the car is started in the morning, there is a strong fuel smell inside the cabin. Also there is a lot of fumes that smell gasoline. I think it is safety issue. The auto braking does not seem to operate right. I do not see any error message, but it had never tried to avoid a collision when I have tried other cars that would have normally applied the brakes in those situations. The garage door opening function does not work as soon as the ignition is turned off. This is an electrical issue in my view.
NHTSA ODI #11446899
Mileage unknown · Sep 27, 2021
Electrical SystemExterior LightingVehicle Speed Control
Vehicle instrument cluster has gone completely off while driving, will not display. Everything else in car works fine. Fuses are not blown. Shows recall in 2017 for this make and model but VIN does not show as any active recalls related to this for this vehicle.
NHTSA ODI #11434484
70,000 miles · Aug 16, 2021
Electrical System
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while starting and driving the vehicle, the instrument cluster was blank. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The contact stated th…
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The contact owns a 2017 Mercedes-Benz E300. The contact stated that while starting and driving the vehicle, the instrument cluster was blank. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The contact stated that the failure was like NHTSA Campaign Number: 17V245000 (Electrical System). The approximate failure mileage was 70,000.
NHTSA ODI #11429325
Mileage unknown · Jun 7, 2021
Electrical SystemFuel/propulsion System
It appears according to the technician that the entire fuel system has shorted out at once while I was driving down the road and my car died at once while nearly causing a wreck while losing all power steering and control.
NHTSA ODI #11419930
20,500 miles · Jan 27, 2021
Electrical SystemExterior Lighting
ADAPTIVE HIGH BEAM WAS NOT WORKING - UPON INITIAL ACTIVATION OF THE HIGH BEAM THE CAR WOULD PROVIDE AN ERROR THAT THE CAMERA WAS BLOCKED AND IT WOULD NOT WORK. THE DEALER INVESTIGATED AND IT APPEARS A PIECE OF TRIM FROM INSTALLATION WHEN NEW WAS LEFT IN THE CAMERA AND IT WAS NOT INSTALLED PROPERLY. THIS IS AN ISSUE IF YOU SUDDEN…
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ADAPTIVE HIGH BEAM WAS NOT WORKING - UPON INITIAL ACTIVATION OF THE HIGH BEAM THE CAR WOULD PROVIDE AN ERROR THAT THE CAMERA WAS BLOCKED AND IT WOULD NOT WORK. THE DEALER INVESTIGATED AND IT APPEARS A PIECE OF TRIM FROM INSTALLATION WHEN NEW WAS LEFT IN THE CAMERA AND IT WAS NOT INSTALLED PROPERLY. THIS IS AN ISSUE IF YOU SUDDENLY NEEDED THE HIGH BEAMS ON AND THE CAR MAKES YOU PROCESS THE ERROR FIRST. THIS COULD IMPACT ANY DRIVER AIDS USING THE MULTIFUNCTION CAMERA.
NHTSA ODI #11390258
64,000 miles · Sep 19, 2020
Electrical SystemElectronic Stability Control (esc)Power Train
ON SEPT. 10, 2020 WHILE DRIVING ON THE WESTBOUND LONG ISLAND EXPRESSWAY, NEAR EXIT 19,IN AN AFTERNOON RAINSTORM, MY 3 YEAR OLD MB E300 WAS FLOODED THROUGH THE REAR VIEW MIRROR MOUNT AND THE COLUMN ON THE DRIVERS' SIDE, SEPARATING THE WINDSHIELD AND DOOR. WATER CASCADED FROM THESE AREAS AND FLOODED THE FLOOR. ALL ELECTRONIC COM…
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ON SEPT. 10, 2020 WHILE DRIVING ON THE WESTBOUND LONG ISLAND EXPRESSWAY, NEAR EXIT 19,IN AN AFTERNOON RAINSTORM, MY 3 YEAR OLD MB E300 WAS FLOODED THROUGH THE REAR VIEW MIRROR MOUNT AND THE COLUMN ON THE DRIVERS' SIDE, SEPARATING THE WINDSHIELD AND DOOR. WATER CASCADED FROM THESE AREAS AND FLOODED THE FLOOR. ALL ELECTRONIC COMPONENTS ON THE FLOOR, UNDER THE FRONT SEATS, WERE SHORTED OUT. THIS BROUGHT THE CAR TO A COMPLETE AND SUDDEN STANDSTILL IN TRAFFIC ON THE HIGHWAY. THE ENGINE CONTINUED TO RUN BUT THE CAR WOULD NOT DRIVE OR MOVE, POTENTIALLY PUTTING MY LIFE IN JEOPARDY. THE SHIFT LEVER WOULD NOT PUT THE CAR INTO DRIVE, REVERSE OR NEUTRAL. THE CAR NEEDED A TOW ON A DOLLY OFF THE HIGHWAY AND IT CONTINUED TO RUN FOR HOURS. THE WINDSHIELD WIPERS WOULD NOT TURN OFF AND THE WINDOWS COULD NOT BE SHUT. JUST ABOUT EVERY WARNING LIGHT IN EXISTENCE WAS ON IN THE DASHBOARD. THE ENGINE WAS FINALLY SHUT DOWN, AFTER OVER 4 HOURS, WHEN THE CAR ARRIVED AT RALLYE MERCEDES BENZ IN ROSLYN, NY. THIS SUDDEN STOP, IN A RUNNING CAR, ON A LIMITED ACCESS HIGHWAY COULD OF BEEN DEADLY. THE CAR HAD RECENTLY BEEN SERVICED AT RALLYE MOTORS.
NHTSA ODI #11360007
30,000 miles · Mar 6, 2020
Electrical SystemUnknown Or Other
I PURCHASED THIS VEHICLE IN JANUARY 2020. AT FIRST, THE FUEL FILLER DOOR WOULD NOT STAY CLOSED ONCE I OPENED IT TO PUMP GAS. EVERY TIME I WOULD CLOSE IT, IT WOULD POP BACK OPEN. I WOULD HAVE TO CLOSE IT ABOUT 10 TIMES BEFORE IT WOULD STAY CLOSED. THEN, I WENT TO PUMP GAS AND THE FUEL FILLER DOOR WOULD NOT OPEN ALTHOUGH THE VEHIC…
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I PURCHASED THIS VEHICLE IN JANUARY 2020. AT FIRST, THE FUEL FILLER DOOR WOULD NOT STAY CLOSED ONCE I OPENED IT TO PUMP GAS. EVERY TIME I WOULD CLOSE IT, IT WOULD POP BACK OPEN. I WOULD HAVE TO CLOSE IT ABOUT 10 TIMES BEFORE IT WOULD STAY CLOSED. THEN, I WENT TO PUMP GAS AND THE FUEL FILLER DOOR WOULD NOT OPEN ALTHOUGH THE VEHICLE WAS UNLOCKED. PEOPLE EXPECT BETTER QUALITY FROM SUCH AN EXPENSIVE BRAND. MERCEDES BENZ NEEDS TO ADDRESS THIS WIDESPREAD ISSUE WITH THE FUEL FILLER DOOR.
NHTSA ODI #11316551
14,000 miles · Apr 15, 2019
Electrical SystemStructureInjury
THE MOTORIZED TRUNK LID SPONTANEOUSLY AND FORCEFULLY CLOSED ON MY HEAD, CUTTING MY FACE, WHILE I WAS LOADING (WITH BOTH HANDS) GROCERIES INTO THE TRUNK. CAR WAS PARKED IN PARKING LOT, ENGINE OFF.
NHTSA ODI #11196475
Mileage unknown · May 26, 2018
Electrical SystemUnknown Or Other
REAR RADAR NOT WORKING SO NO WARNING OF PEDESTRIANS OR VEHICLES. THERE IS NO DETECTABLE NOISE TO WARN OPERATOR. SERVICE MANGROVE AR BONITA MERCEDES OF FL. SAYS HE COULD DRILL SOME HOLES IN CA?.?? HAVE ALMOST BEEN STRUCK SEVERAL TIMES, THIS MUST BE A SYSTEM PROBLEM THE WAY THE ARE AVOIDING. VERY DANGEROUS.
NHTSA ODI #11098119
Mileage unknown · Feb 19, 2018
Electrical SystemStructureUnknown Or OtherFire
THE CAR CAUGHT ON FIRE AFTER IT BEING IN SERVICE AT THE DEALERSHIP. THE CAR WAS SENT TO THE CAR DEALERSHIP 3 TIMES BECAUSE THE AUTO START WAS NOT WORKING PROPERLY. THE CAR WOULD JUST STOP AND COULD NOT TURN BACK ON SO I HAD TO GET IT TOWED 3 TIMES...... AFTER THE LAST TIME IT CAUGHT ON FIRE WITH THE PASSENGER INSIDE THE CAR.....…
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THE CAR CAUGHT ON FIRE AFTER IT BEING IN SERVICE AT THE DEALERSHIP. THE CAR WAS SENT TO THE CAR DEALERSHIP 3 TIMES BECAUSE THE AUTO START WAS NOT WORKING PROPERLY. THE CAR WOULD JUST STOP AND COULD NOT TURN BACK ON SO I HAD TO GET IT TOWED 3 TIMES...... AFTER THE LAST TIME IT CAUGHT ON FIRE WITH THE PASSENGER INSIDE THE CAR..... PASSENGER IS OK DID NOT GET HURT BUT IT WAS A VERY TRAUMATIZING EXPERIENCE. THE CAR IS NOW A TOTAL LOSS AND I'M STILL WAITING ON THE DEALERSHIP TO INVESTIGATE THE FIRE AND TO PAY FOR THE CAR.
NHTSA ODI #11073625
Official recalls
16Feb 12, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence & remedy
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Communication
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Feb 5, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence & remedy
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Jul 31, 2020
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Consequence & remedy
Consequence: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Additional source detail variants (2)
Electrical System:software
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Consequence: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Seat Belts:front:warning Light/devices
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Consequence: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Apr 27, 2018
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.
Mar 6, 2018
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: An insufficiently illuminated roadway may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030005.
Nov 14, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
Consequence & remedy
Consequence: If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Sep 19, 2017
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence & remedy
Consequence: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Apr 11, 2017
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Consequence & remedy
Consequence: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Apr 11, 2017
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence & remedy
Consequence: Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Additional source detail variants (2)
Electrical System:software
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence: Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System: Instrument Cluster/panel
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence: Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Apr 11, 2017
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.
Consequence & remedy
Consequence: If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Mar 14, 2017
Mercedes-Benz USA LLC, (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.
Remedy: MBUSA will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 13, 2017. Owner's can contact MBUSA customer service at 1-800-367-6372.
Feb 23, 2017
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence & remedy
Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
Additional source detail variants (2)
Electrical System:starter Assembly
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
Engine And Engine Cooling:engine
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
Feb 8, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, E300 4Matic, and E43 AMG vehicles. The front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.
Consequence & remedy
Consequence: If the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.
Remedy: MBUSA will notify owners, and dealers will inspect the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection mat if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Feb 8, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Consequence & remedy
Consequence: If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Feb 8, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
Consequence & remedy
Consequence: If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Oct 19, 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.
Consequence & remedy
Consequence: Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.
Remedy: MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Additional source detail variants (2)
Fuel System, Gasoline:delivery:fuel Pump
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.
Consequence: Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.
Remedy: MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Fuel System, Gasoline
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.
Consequence: Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.
Remedy: MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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