I HAVE 2 MERCEDES, 2013 E350 CONVERTIBLE AND A 2017 E400 COUPE. BOTH PURCHASED NEW. BOTH HAVE HAD AIRBAG RECALLS FOR YEARS. DEALER SAYS THEY HAVE NO IDEA WHEN THEY WILL GET PARTS TO REPLACE. I WOULD THINK THAT MERCEDES WOULD HAVE A SOLUTION BY NOW.
2013 MERCEDES-BENZ CLA250
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all CLA250 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 9 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
5 reportsMY VEHICLE HAS HAD A RECALL SINCE JANUARY 2018 WITH A REMEDY SCHEDULED FOR FIX APRIL 2020. THERE HAS BEEN NO UPDATE AT ALL AS TO WHAT IS GOING ON OR WHEN MY VEHICLE WILL BE FIXED. IT IS NOW MID JUNE 2020 WITH NO FIX IN SIGHT. THIS IS NOT A TIMELY MANNER AND IS THE WORST EXPERIENCE I HAVE EVER HAD OWNING A CAR. OVER TWO YEARS THA…
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MY VEHICLE HAS HAD A RECALL SINCE JANUARY 2018 WITH A REMEDY SCHEDULED FOR FIX APRIL 2020. THERE HAS BEEN NO UPDATE AT ALL AS TO WHAT IS GOING ON OR WHEN MY VEHICLE WILL BE FIXED. IT IS NOW MID JUNE 2020 WITH NO FIX IN SIGHT. THIS IS NOT A TIMELY MANNER AND IS THE WORST EXPERIENCE I HAVE EVER HAD OWNING A CAR. OVER TWO YEARS THAT THE RECALL ISN'T FIXED AND NOW OVER 2 MONTHS SINCE THE FIX WAS SUPPOSED TO HAPPEN. THIS IS UNACCEPTABLE AND I AM TIRED OF WAITING WITHOUT ANY UPDATES OR REMEDY. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ …
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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAIRFIELD (2950 AUTO MALL PKWY, FAIRFIELD, CA 94533, 707-430-0131 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTUR…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT CALLED A LOCAL DEALER AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE BEEN WAITING TO HAVE MY AIRBAGS REPLACED FOR OVER 1 TO 2 YEARS NOW. THE AIRBAGS ARE EXTREMELY A SAFETY HAZARD DUE TO THE FACT THAT THEY CAN DEPLOY AT ANY GIVEN TIME. I HAVE A GRAND CHILD THAT I TRANSPORT AND I AM SCORED FOR HER SAFETY IN THAT VEHICLE. THIS IS SAD HOW LONG THIS HAS BEEN UNREMEDIED. PLEASE HELP!
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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