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2023 MERCEDES-BENZ Cla 250

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
6Owner complaints

Model-year median: 6.5

0Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
20
20207
20211
20226
20232
20241
2025
Compare all Cla 250 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Unknown Or Other
3Air Bags
1Electrical System
1Engine
1Steering
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 6 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Unknown Or Other complaints

3 reports
Clear category filter
Mileage unknown · Jun 10, 2025
Unknown Or Other

I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor …

Read full complaint

I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor quality of the glass that is used for the sunroof. I am shocked there is no safety film in that glass to prevent it from shattering. This was a terrible experience- I expected more from a Mercedes. I’m horrified this can happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11666113

Mileage unknown · Apr 29, 2024
Unknown Or Other

I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body

NHTSA ODI #11585897

Mileage unknown · Mar 14, 2024
Unknown Or Other

Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs to recall and fix this issue t…

Read full complaint

Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs to recall and fix this issue to prevent other accidents.

NHTSA ODI #11577449

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.