Refer to Mercedes Complaint letter dated August 21, 2025. Refer to EDR report of the crash Mercedes Benz is claiming no responsibility for the failure of Active Brake Assist (ABA) during a frontal impact collision that resulted in the car total loss. The sensors also didn't work resulting in no alert to the driver and nothing re…
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Refer to Mercedes Complaint letter dated August 21, 2025. Refer to EDR report of the crash Mercedes Benz is claiming no responsibility for the failure of Active Brake Assist (ABA) during a frontal impact collision that resulted in the car total loss. The sensors also didn't work resulting in no alert to the driver and nothing recorded on the car camera system.
NHTSA ODI #11710517
20,000 miles · Nov 9, 2023
Forward Collision AvoidanceService Brakes
The contact owns a 2022 Mercedes-Benz C300. The contact stated while driving at unknown speeds, the active brake assist was not functioning properly. The brakes were applied without an object around the vehicle. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment. The vehicle was…
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The contact owns a 2022 Mercedes-Benz C300. The contact stated while driving at unknown speeds, the active brake assist was not functioning properly. The brakes were applied without an object around the vehicle. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
- What component or system failed or malfunctioned, and is it available for inspection upon request? NHTSA Recall ID: 23V445, Fuel Pump Delivery Module How was your safety or the safety of others put at risk? Vehicle at risk to lose drive power, increasing the chance of crashing while operating. Has the vehicle or compo…
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- What component or system failed or malfunctioned, and is it available for inspection upon request? NHTSA Recall ID: 23V445, Fuel Pump Delivery Module How was your safety or the safety of others put at risk? Vehicle at risk to lose drive power, increasing the chance of crashing while operating. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Mercedes dealership states they will not repair recalls on the weekends only M-F. I work at the hospital M-F 0800-1700. The dealership will not make any accommodations in assisting me with my schedule to get car fixed. They refuse to let me make apt on Sat/Sundays and they will not have car towed to and from Mercedes dealership to my work. They have suggested for me to leave work around 1400 to drop car off and pick up a loaner for repairs M-F. This is not feasible.
Upon starting my vehicle today the center screen did not power on. The vehicle displayed several messages indicating various safety features were unavailable, including blind spot assist, lane keeping assist, parking assist, etc. Additionally, the exterior cameras (e.g., reverse camera) were inoperable as well. Since the cen…
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Upon starting my vehicle today the center screen did not power on. The vehicle displayed several messages indicating various safety features were unavailable, including blind spot assist, lane keeping assist, parking assist, etc. Additionally, the exterior cameras (e.g., reverse camera) were inoperable as well. Since the center screen controls the sound system and climate control system, those systems were also unavailable. I restarted the car several times but the screen remained off. I purchased this car in August 2022 and have driven it approx. 3,600 miles - this is the second time this issue has occurred. The first time happened in Sept 2022 and it resolved by itself the following day. However, I believe this problem presents a safety concern since most, if not all, of the vehicle's various safety systems are disabled when it occurs.
NHTSA ODI #11523571
4,500 miles · Apr 25, 2023
Forward Collision Avoidance
The contact owns a 2022 Mercedes-Benz C300. The contact stated that while driving approximately 40 MPH, the active brake assists erroneously activated, causing the vehicle to abruptly stop in the middle of the road, nearly causing a rear end collision by another vehicle. During the failure there were no vehicles or objects prese…
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The contact owns a 2022 Mercedes-Benz C300. The contact stated that while driving approximately 40 MPH, the active brake assists erroneously activated, causing the vehicle to abruptly stop in the middle of the road, nearly causing a rear end collision by another vehicle. During the failure there were no vehicles or objects present in front of the vehicle to cause the active braking system to be activated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 4,500.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Consequence & remedy
Consequence: A vehicle rollaway increases the risk of a crash or injury.
Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.
Consequence & remedy
Consequence: A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C 300 vehicles. The bolt securing the electrical wire to the pre-fuse box could be improperly tightened, causing the wire to overheat. MBUSA's number for this recall is 2024070005.
Consequence & remedy
Consequence: An overheated wire can cause a fire and a sudden loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and rework the wiring harness, as necessary free of charge. Owner notification letters were mailed August 2, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070015.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The ground connections for the electrical wiring harness may not be secured properly, which can result in the electrical wiring harness overheating.
Consequence & remedy
Consequence: An overheated wiring harness can increase the risk of a fire.
Remedy: Dealers will inspect and repair the ground connections for the electrical wiring harness, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's numbers for this recall are 2023070016, 2023070017, 2023070018, and 2024070016.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 C300 vehicles. Moisture accumulation in the trunk may leak into the signal acquisition module (SAM), causing an electrical short circuit.
Consequence & remedy
Consequence: An electrical short circuit in the SAM could lead to various malfunctions, such as rear exterior lighting failure, unintentional rear seat folding, and rearview camera failure, increasing the risk of a crash or injury. In addition, an electrical short circuit might increase the risk of a fire.
Remedy: Dealers will install a cover for the SAM, free of charge. Owner notification letters were mailed December 2, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090011.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Consequence & remedy
Consequence: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2022 MERCEDES-BENZ C 300 Problems, Complaints & Recalls | Skip That Year
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