Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4T…
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AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU SOFTWARE RECALL", AND I AGREED AS LONG AS THE CAR CAN BE FIXED. TWO DAYS LATER, DEALER CALLED ME THAT THE TRANSMISSION BROKE (CAN NO LONGER SHIFT AND NOT DRIVABLE WITH ENGINE LIGHTS ON). I REQUEST A REPLACEMENT OF TRANSMISSION SINCE THE CAR IS NEW (LESS THAN 2000 MILES DRIVEN); THEY TOLD ME IT IS NOT POSSIBLE TO REPLACE BUT TO FIX THE TRANSMISSION (CRAKE OPEN MY TRANSMISSION). I CANNOT ACCEPT THE FACT THAT THE NEW ECU UPDATE FILED ON DEC 6TH BROKE MY TRANSMISSION. I CAN NO LONGER TRUST THE MANUFACTURE RECALL BECAUSE IT BREAKS MY NEW VEHICLE. I CAN'T UPLOAD ANY PROVES RIGHT NOW BECAUSE THE DEALER HAS THE HOLD OF MY VEHICLE
Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.
Consequence & remedy
Consequence: The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.
Remedy: Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.
Additional source detail variants (2)
Electrical System:software
Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.
Consequence: The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.
Remedy: Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.
Fuel System, Gasoline:delivery
Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.
Consequence: The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.
Remedy: Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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