Power Train. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

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Service Brakes complaints

1 reports

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Mileage unknown · Oct 8, 2020

Service Brakes

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I BOUGHT A C63 AMG 2016 FROM DCH FORD OF THOUSAND OAKS CA ON 9/18/20 AND 9/21 I HEARD BRAKE NOISE I CALL THE DEALER TO INFORM THEM ABOUT THE NOISE AND THEY SAID I BOUGHT AS IS, I TOOK THE CAR TO MERCEDES BENZ OF ENCINO CA TO GET A FULL INSPECTION . I GOT A REPORT STATING THAT THE BRAKES WERE 2 MM ALMOST NO BRAKES I CALL THE DCH FORD AND ALSO SEND THEM THE REPORT FROM MERCEDES BENZ DEALER AND THEY SAID THAT THE BRAKES WERE 4 MM WHEN I BOUGHT THE CAR, I ONLY DROVE THE CAR FOR 273 MILES WHICH IS NOT ENOUGH FOR WEARING DOWN THE BRAKES AND ENDING WITH BAD BRAKES. I JUST NEED THEM TO TAKE CARE OF THIS ISSUE AS WE ALL KNOW THIS IS A SAFETY MATTER EVEN IF I BOUGHT IT AS IS , THEY CAN'T SELL A CAR WITH BAD BRAKES.

NHTSA ODI #11363478

Official recalls

19V787000 · Communication

Nov 1, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence & remedy

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

17V177000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Electrical System:software

Mar 14, 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Consequence & remedy

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Additional source detail variants (2)

Electrical System:software

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

16V308000 · Power Train:driveline:driveshaft

May 17, 2016

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 AMG GT S vehicles manufactured June 1, 2015 to July 24, 2015. In affected vehicles, the adhesive bond between the carbon-fiber driveshaft and the rear flange may fail, and as a result, there may be a loss of torque to the rear wheels.

Consequence & remedy

Consequence: If the adhesive bond fails and results in a loss of torque to the rear wheels, the vehicle operator may be unable to move the vehicle, or may experience deceleration if the vehicle is in motion, increasing the risk of a vehicle crash.

Remedy: MBUSA will notify owners, and dealers will inspect and replace the carbon-fiber driveshaft, as necessary, free of charge. The recall began on July 29, 2016. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2016050008.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.