After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the…
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After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it could void the warranty. This scenario repeated multiple times over several months, including maybe five weeks in the shop in the first four months. Mercedes ultimately purchased the car back from me. Indicated the car was not fixable. The car is now for sale on the retail lot at the same dealer.
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