NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
45 reports25,000 miles · Jun 8, 2023
Engine
The contact owns a 2019 Mercedes-Benz A220. The contact stated that the engine check warning light was illuminated. The vehicle was taken to the dealer and PCV and purge valve and other unknown valves were replaced but the failure persisted. The vehicle was taken back to the dealer and a software updated was performed; however, …
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The contact owns a 2019 Mercedes-Benz A220. The contact stated that the engine check warning light was illuminated. The vehicle was taken to the dealer and PCV and purge valve and other unknown valves were replaced but the failure persisted. The vehicle was taken back to the dealer and a software updated was performed; however, the failure reoccurred. The vehicle was taken to the dealer and the contact was informed that the vehicle needed another software update. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 25,000.
NHTSA ODI #11526088
10,000 miles · Apr 28, 2023
Fuel System, Gasoline
The contact owns a 2019 Mercedes-Benz A220. The contact stated that upon attempting to refuel the vehicle, the gas cap failed to open. The vehicle was towed to the dealer, where the fuel door intermediate lid was opened, and the contact returned to the gas station to refuel the vehicle; however, the failure recurred. The vehicle…
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The contact owns a 2019 Mercedes-Benz A220. The contact stated that upon attempting to refuel the vehicle, the gas cap failed to open. The vehicle was towed to the dealer, where the fuel door intermediate lid was opened, and the contact returned to the gas station to refuel the vehicle; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the fuel door release motor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10,000.
NHTSA ODI #11519449
Mileage unknown · Mar 24, 2023
Electrical SystemUnknown Or Other
The image from the rear view camera displayed on the console dashboard is mirror/reverse (left & right is crossed). This causes driver to see things that are in the left rear to display on the screen as if it was in the right rear. Cross traffic appears to cone from the opposite side. When backing and turning, the camera show…
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The image from the rear view camera displayed on the console dashboard is mirror/reverse (left & right is crossed). This causes driver to see things that are in the left rear to display on the screen as if it was in the right rear. Cross traffic appears to cone from the opposite side. When backing and turning, the camera shows the opposite direction of where the wheel is being turned. Causes confusion in processing the information. The dealership informed me that it is a software issue and will wait on the upgrade. However, when I called Mercedes, they do not know if and when the software will be upgraded inspite of the numerous reports of the same issue by other owners of different models to the dealership.
NHTSA ODI #11513666
Mileage unknown · Mar 21, 2023
Electrical SystemUnknown Or Other
For about two years, I have been experiencing problems with my Mercedes Benz, and Mercedes Benz has done nothing to help. The jolting issues on my 2019 Mercedes Benz A220 4 matic have never been fixed. I am afraid to drive because I am a young woman, and I cannot afford to get a new car due to financial issues. I have been witho…
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For about two years, I have been experiencing problems with my Mercedes Benz, and Mercedes Benz has done nothing to help. The jolting issues on my 2019 Mercedes Benz A220 4 matic have never been fixed. I am afraid to drive because I am a young woman, and I cannot afford to get a new car due to financial issues. I have been without a car for several weeks because they haven't been able to fix the same issue. In addition, I have had to request Mercedes loaner cars consistently when my vehicle is being repaired. I want this to be over and to have my car fixed for good. It has caused me emotional and mental distress to have to pay for rentals when they don't have loaner cars. Mercedes has found the issue, however, the problem will return. I have been to their locations approximately 10 times due to this issue, and I feel there is never a resolution. It has been evident each time I visit Mercedes Benz that they don't care about me as a client. The whole process of trying to "fix" the jolting issue has taken nearly over a month, which has become unbearably stressful for me. The car problems have affected my work as well as my academic life as a student.
NHTSA ODI #11513138
Mileage unknown · Feb 5, 2023
Unknown Or Other
I have leased this vehicle from New in 2019. Since early 2020 I had the check engine come on as well as Tire Sensors. I informed Dealership and they took in for repair. My vehicle is repaired and handed back only for the check engine light and tire sensors to come back on. My vehicle has been in the service department for about …
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I have leased this vehicle from New in 2019. Since early 2020 I had the check engine come on as well as Tire Sensors. I informed Dealership and they took in for repair. My vehicle is repaired and handed back only for the check engine light and tire sensors to come back on. My vehicle has been in the service department for about 8 times and each time the check engine returns. No reason is given for the failure other than "bring it back and we will fix again". My check engine light is currently now back on and I have to return it again on Tuesday 7th Feb. It would have been in for repair more times but in 2020 I was told by the Dealership Service Manager at that time that it was safe to drive with the check engine light on..which I did. At this time I did contact MBusa and dealt with Executive Referral Manager [XXX]. I also contacted her again in 2022 for assistance. The Dealership can not fix the Check engine light as they have proved by the multiple failed attempts. They have has my vehicle in for weeks during my 42 month lease which ends on 30th March 2023. For nearly all this time the check engine light has been on I have recently again discussed this with MBusa and last week I was connected to another MB Executive Referral Manager called [XXX]. He confirmed that MBusa can not give vehicle mechanical or safety advice [which I found strange] as there is no department within MBusa that deals with this type of enquiry. He stated that whatever the Dealership sees as being safe then MBusa will stand by that decision. I have driven for nearly the whole of my lease with Check engine light on and tire sensor readings. I am handed back my vehicle with the assurance that it has been repaired only for it to fail .on one occasion within 2 miles drive from picking it up. Service Manager does not see this as an issue but I am totally unsure as to what the warning light is telling me and this has made me not enjoy my vehicle or to feel safe. Hence the reason it has 22k. INFORMATION Redacted PURSUANT TO THE FREEDOM OF I
NHTSA ODI #11505702
Mileage unknown · Jan 15, 2023
Engine
Failed Cylinder head. Car diagnostic completed. The issue will cause the engine to stall in traffic and have acceleration issues.
NHTSA ODI #11501844
Mileage unknown · Dec 30, 2022
EngineFuel/propulsion System
Engine misfiring. The cylinder needs to be replaced which causes the fuel-air mixture not to operate correctly. I see a recall for the issue for the 2019-2020 A class Mercedes but my VIN number does not appear to be associated. Please see the recall below: NHTSA CAMPAIGN ID: 21V961000 Report Date: DEC 12, 2021
NHTSA ODI #11499584
Mileage unknown · Dec 29, 2022
SteeringSuspension
The contact owns a 2019 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V990000 (Suspension, Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made awa…
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The contact owns a 2019 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V990000 (Suspension, Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11499408
Mileage unknown · Jun 25, 2022
Air BagsElectrical System
My A220 has numerous problems starting the airbag failure light comes on very often which I took in for a repair - Mercedes of downtown stated they fixed but it still has the airbag failure light appearing every now and again. The second issue that keeps happening is what I believe is a transmission failure, the first time I bo…
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My A220 has numerous problems starting the airbag failure light comes on very often which I took in for a repair - Mercedes of downtown stated they fixed but it still has the airbag failure light appearing every now and again. The second issue that keeps happening is what I believe is a transmission failure, the first time I bought the car I noticed it kept jolting when accelerating and or going up a hill. I was quite scared because I had a ford focus that did the same thing and would die on me all the time. This A220 has the same exact jolting as my ford focus did but does not die. I kept bringing my car into Mercedes and explaining my concern, they didn't find any issues until recently when Mercedes stated it was the "battery" after they "supposedly fixed the issue, I noticed a month went by and the car continues to have the same jolting. I am extremely terrified of driving this car at this point and need assistance in having Mercedes look into this deeper.
NHTSA ODI #11470964
Mileage unknown · Apr 24, 2022
Wheels
A few weeks ago, I abruptly noticed that my front right tyre pressure was lower than the rest. I went to a gas station and filled air in the tyre and all was good. I drove over 200 miles in 3 days and did not see any significant issues. After this, I didn't drive for about 3 days as I was working for home. Over these 3 days the…
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A few weeks ago, I abruptly noticed that my front right tyre pressure was lower than the rest. I went to a gas station and filled air in the tyre and all was good. I drove over 200 miles in 3 days and did not see any significant issues. After this, I didn't drive for about 3 days as I was working for home. Over these 3 days the tyres seemed to have lost pressure again! I got my types checked and turns out the wheel rims, which are manufactured by Mercedes have a crack in them. This has happened out of nowhere and for absolutely no reason at all. I did not hit anything or go over any potholes. As a certified engineer, I can attest to the fact that this is not normal, the wheel rims getting damaged before the tyres of the car are affected is not good design on the part of Mercedes. I have seen a lot of forums and a lot of people complaining about this issue and I firmly believe action needs to be taken against Mercedes to rectify this life threatening issue. Thank you.
NHTSA ODI #11461961
Official recalls
14Jul 24, 2026
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Consequence & remedy
Consequence: A vehicle rollaway increases the risk of a crash or injury.
Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
Nov 1, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components:disc:pads
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Equipment:other:owners/service/other Manual
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
May 20, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence & remedy
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Apr 8, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Dec 17, 2021
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence & remedy
Consequence: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
Additional source detail variants (2)
Suspension:front
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
Steering
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
Dec 13, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Additional source detail variants (2)
Fuel System, Gasoline:fuel Injection System:injectors
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Fuel System, Gasoline:fuel Injection System:fuel Rail
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Jul 2, 2021
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
May 14, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Feb 5, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence & remedy
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Dec 4, 2020
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 A220 vehicles. Certain labels containing important information such as tire pressure may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the tires are inflated to an incorrect tire pressure, the tires may be overloaded, and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the vehicle for the labels and apply them, as necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020019.
Additional source detail variants (2)
Equipment:other:labels
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 A220 vehicles. Certain labels containing important information such as tire pressure may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the tires are inflated to an incorrect tire pressure, the tires may be overloaded, and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the vehicle for the labels and apply them, as necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020019.
Tires
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 A220 vehicles. Certain labels containing important information such as tire pressure may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the tires are inflated to an incorrect tire pressure, the tires may be overloaded, and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the vehicle for the labels and apply them, as necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020019.
Jul 17, 2020
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 A220 vehicles. The air conditioning condensation drain hose may not be installed properly. This may allow water to enter the driver and passenger foot wells and the center tunnel area, potentially damaging certain electrical components.
Consequence & remedy
Consequence: Water entering electrical components, can result in malfunctions of the supplemental restraint system (SRS), failure to start, activation of the limp-home mode while driving, and an impairment of other features, increasing the risk of injury or crash.
Remedy: MBUSA will notify owners, and dealers will inspect the air conditioning drain hose installation, correcting it if necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070013.
Jan 28, 2020
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 A220 and A220 4MATIC vehicles. In certain operating conditions, the rearview camera software may cause a delay in displaying the rearview camera image. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: A delayed rearview camera display can reduce the driver's view of what is behind the car, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the rearview camera software, free of charge. The recall began April 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030018.
Sep 27, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's front airbag, the airbag may not deploy properly, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100001.
Apr 18, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 A220 and A220 4MATIC vehicles. Due to improper welding, the pedal plate may bend, impairing the operation of the brake pedal.
Consequence & remedy
Consequence: Impaired operation of the brake pedal may increase the risk of crash.
Remedy: MBUSA will notify owners, and dealers will inspect the welding of the brake pedal, replacing it as necessary, free of charge. The recall began May 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019050002.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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