NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
45 reports77,000 miles · Aug 28, 2026
Latches/locks/linkages
The contact owns a 2019 Mercedes-Benz A220. The contact stated that while the vehicle was parked, the front driver's door failed to latch as intended. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 26V4…
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The contact owns a 2019 Mercedes-Benz A220. The contact stated that while the vehicle was parked, the front driver's door failed to latch as intended. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 26V481000 (Latches/Locks/Linkages); however, the part to perform the recall repair was not yet available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 77,000.
NHTSA ODI #11760337
Mileage unknown · Jul 20, 2026
Unknown Or Other
I was driving home from work down the hwy, when the sun visor shade fell down and hit me in the head and covered my face, temporarily blinding me, like a blanket was pulled over my face. It's very difficult to see the road or other drivers when you are blinded at 70mph! Car only had 15,500 miles on it...
NHTSA ODI #11751546
Mileage unknown · May 3, 2026
Engine
Thermostat failed making car over heat also sunroof failed due to cheap rolling up shade device getting stuck , when car was less than 4 years old with very little use.
NHTSA ODI #11735327
Mileage unknown · Nov 29, 2025
EngineForward Collision AvoidanceService Brakes
Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting multiple safety defects involving federally regulated systems. The vehicle has repeatedly activated emergency braking at freeway speeds without reason, posing a significant risk of collision. The brake assist war…
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Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting multiple safety defects involving federally regulated systems. The vehicle has repeatedly activated emergency braking at freeway speeds without reason, posing a significant risk of collision. The brake assist warning appears frequently, and both the front and rear proximity/collision sensors display a full red warning state with continuous audible alerts. These alerts cannot be cleared without manually disabling the safety system each time the vehicle is started. One of the sensors physically detached from the vehicle. Backup and parking assist features do not function correctly, and the vehicle repeatedly shows malfunction warnings. The dealer verbally stated that a “manufacturer-covered engine repair” was needed, but would not disclose the nature of the repair or whether it relates to these safety issues. After two weeks in their possession, the dealer refused to provide written documentation of any diagnostics or repairs performed. They attempted to return the vehicle without confirming whether it is safe to operate and threatened storage fees when I requested written confirmation. These issues involve systems covered under FMVSS 101, 111, 126, and 135, including electronic stability control, braking, rear visibility, and driver-interface warnings. The failures pose a clear safety risk to the driver and other motorists. I am requesting NHTSA review these defects for potential investigation or recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11701972
Mileage unknown · Nov 3, 2025
Air Bags
Srs light on Mercedes told me no recalls
NHTSA ODI #11697271
Mileage unknown · Oct 13, 2025
Fuel/propulsion System
While driving the car shuts off and unable to restart. It will turn over but not remain started enough to move the vehicle. I did notice it jerk when speed was increased a few times before. Fuel pump was replaced less than a year ago according to Mercedes in Tuscaloosa Alabama. . After a certified Mercedes mechanic inspected the…
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While driving the car shuts off and unable to restart. It will turn over but not remain started enough to move the vehicle. I did notice it jerk when speed was increased a few times before. Fuel pump was replaced less than a year ago according to Mercedes in Tuscaloosa Alabama. . After a certified Mercedes mechanic inspected the vehicle I was told it was the fuel pump once again. $4000+ later and I am having the same issue. Very frustrating to be stranded with my kids in the car.
NHTSA ODI #11693128
Mileage unknown · Jul 14, 2025
Electrical SystemEngineUnknown Or Other
I have had numerous issues with my 2019 A220. At 92k mi my cylinder head had to be replaced. My check engine light came on and they said there was a cylinder head leak. At 108k miles I had to have it replaced yet again because my car lost power driving uphill when shifting between 4th and 5th gear. Now at 112k mi the check engin…
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I have had numerous issues with my 2019 A220. At 92k mi my cylinder head had to be replaced. My check engine light came on and they said there was a cylinder head leak. At 108k miles I had to have it replaced yet again because my car lost power driving uphill when shifting between 4th and 5th gear. Now at 112k mi the check engine light came on and sure enough they need to replace all 4 ignition coils… Additionally, I have issues with my air vents. They will frequently send air out of a section I have turned off (ex. turn air on my upper body and it sends air to my feet instead). Somewhat related but whenever I turn my car off it makes a lot of strange noises on the inside of the car by my entertainment center, almost similar to a stomach grumbling/farting noises. Lastly, I’ve had issues with trying to close my windows and they’ll close fully but then drop down half an inch or so afterward.
NHTSA ODI #11673239
Mileage unknown · Dec 19, 2024
Unknown Or Other
The tow hook and strap used when necessary to tow a car and that is stowed under the car or behind the rear bumper and accessed through a small door on the bumper spontaneously deployed while I was driving. It flew up against the side of the car, causing minor damage, damaged and partially dislodged the rear bumper, and the hook…
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The tow hook and strap used when necessary to tow a car and that is stowed under the car or behind the rear bumper and accessed through a small door on the bumper spontaneously deployed while I was driving. It flew up against the side of the car, causing minor damage, damaged and partially dislodged the rear bumper, and the hook embedded in the right rear tire, causing it to go flat. I am waiting to learn whether there is additional damage to the underside of the car such as to a brake line. The parts are available for inspection. This is not a problem to be reproduced! I have photos showing the car and the hook in my tire. The only warning light appeared after the tire started losing pressure, but the thump sound as the hook and strap hit my car, and as the tire rotated and drove over the hook alerted me first. The weather was clear, there was no immediate traffic, no obstacles in the road. No sign of a bullet or something to cause it to deploy.
NHTSA ODI #11631621
Mileage unknown · Dec 17, 2024
Unknown Or Other
The sun roof not working since 2023 The roller shade needs to be replaced very BAD design . I took to the dealer to diagnose the problem cost me $200.0 to diagnose no money back I thought it was an electronic issue not because used very cheap rolling shades very under used accessories. Yes I can drive the car paid probably $4,00…
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The sun roof not working since 2023 The roller shade needs to be replaced very BAD design . I took to the dealer to diagnose the problem cost me $200.0 to diagnose no money back I thought it was an electronic issue not because used very cheap rolling shades very under used accessories. Yes I can drive the car paid probably $4,000 for sunroof does not work.
NHTSA ODI #11631301
59,000 miles · Oct 25, 2024
Fuel System, Gasoline
The contact owns a 2019 Mercedes-Benz A220. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to shake and vibrate violently, after which there was an abnormal odor inside the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engin…
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The contact owns a 2019 Mercedes-Benz A220. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to shake and vibrate violently, after which there was an abnormal odor inside the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the fuel injectors and the crankcase ventilation system. The contact was provided the following OBD codes; P1CEF85 and P1CE577. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 59,000.
NHTSA ODI #11621913
Official recalls
14Jul 24, 2026
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Consequence & remedy
Consequence: A vehicle rollaway increases the risk of a crash or injury.
Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
Nov 1, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components:disc:pads
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Equipment:other:owners/service/other Manual
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
May 20, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence & remedy
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Apr 8, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Dec 17, 2021
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence & remedy
Consequence: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
Additional source detail variants (2)
Suspension:front
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
Steering
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
Dec 13, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Additional source detail variants (2)
Fuel System, Gasoline:fuel Injection System:injectors
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Fuel System, Gasoline:fuel Injection System:fuel Rail
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Jul 2, 2021
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
May 14, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Feb 5, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence & remedy
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Dec 4, 2020
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 A220 vehicles. Certain labels containing important information such as tire pressure may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the tires are inflated to an incorrect tire pressure, the tires may be overloaded, and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the vehicle for the labels and apply them, as necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020019.
Additional source detail variants (2)
Equipment:other:labels
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 A220 vehicles. Certain labels containing important information such as tire pressure may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the tires are inflated to an incorrect tire pressure, the tires may be overloaded, and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the vehicle for the labels and apply them, as necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020019.
Tires
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 A220 vehicles. Certain labels containing important information such as tire pressure may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the tires are inflated to an incorrect tire pressure, the tires may be overloaded, and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the vehicle for the labels and apply them, as necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020019.
Jul 17, 2020
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 A220 vehicles. The air conditioning condensation drain hose may not be installed properly. This may allow water to enter the driver and passenger foot wells and the center tunnel area, potentially damaging certain electrical components.
Consequence & remedy
Consequence: Water entering electrical components, can result in malfunctions of the supplemental restraint system (SRS), failure to start, activation of the limp-home mode while driving, and an impairment of other features, increasing the risk of injury or crash.
Remedy: MBUSA will notify owners, and dealers will inspect the air conditioning drain hose installation, correcting it if necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070013.
Jan 28, 2020
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 A220 and A220 4MATIC vehicles. In certain operating conditions, the rearview camera software may cause a delay in displaying the rearview camera image. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: A delayed rearview camera display can reduce the driver's view of what is behind the car, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the rearview camera software, free of charge. The recall began April 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030018.
Sep 27, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's front airbag, the airbag may not deploy properly, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100001.
Apr 18, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 A220 and A220 4MATIC vehicles. Due to improper welding, the pedal plate may bend, impairing the operation of the brake pedal.
Consequence & remedy
Consequence: Impaired operation of the brake pedal may increase the risk of crash.
Remedy: MBUSA will notify owners, and dealers will inspect the welding of the brake pedal, replacing it as necessary, free of charge. The recall began May 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019050002.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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