The contact owns a 2018 Tiffin Wayfarer constructed on a 2017 Mercedes-Benz Sprinter 3500 chassis. The contact received notification of NHTSA Campaign Number: 21V610000 (Trailer Hitches) and the vehicle was taken to the dealer for recall repair however, 3-weeks later the vehicle remained at the dealer. The contact was informed t…
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The contact owns a 2018 Tiffin Wayfarer constructed on a 2017 Mercedes-Benz Sprinter 3500 chassis. The contact received notification of NHTSA Campaign Number: 21V610000 (Trailer Hitches) and the vehicle was taken to the dealer for recall repair however, 3-weeks later the vehicle remained at the dealer. The contact was informed that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was made aware of the issue through a voicemail message. The contact had not experienced a failure. Parts distribution disconnect.
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2017 Mercedes Royale Sprinter Coach Problems, Complaints & Recalls | Skip That Year