TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. WHILE DRIVING VARIOUS SPEEDS, THE SLIDER ENGAGED AND OPENED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER SENT AN INDEPENDENT MECHANIC TO DIAGNOSE AND REPAIR THE CONTROL MODULE AND THE SLIDE OUT SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WA…
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TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. WHILE DRIVING VARIOUS SPEEDS, THE SLIDER ENGAGED AND OPENED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER SENT AN INDEPENDENT MECHANIC TO DIAGNOSE AND REPAIR THE CONTROL MODULE AND THE SLIDE OUT SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE HIGH HEAT CLIMATE SHE LIVED IN, THE FAILURE WOULD RECUR. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000.
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Mercedes Royale Sprinter Coach Problems, Complaints & Recalls | Skip That Year