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2013 Mercedes Benz Sprinter 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 18 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Air Bags complaints

7 reports
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Mileage unknown · Jan 30, 2019
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT HE WAS UNABLE TO CONTACT AN AUTHORIZED DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT WITHIN A REASONABLE AMOUNT OF TIME REGARDING NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE INTERIM RECALL NOTICE BEGAN ON APRIL 11, 2016 AND INDI…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT HE WAS UNABLE TO CONTACT AN AUTHORIZED DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT WITHIN A REASONABLE AMOUNT OF TIME REGARDING NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE INTERIM RECALL NOTICE BEGAN ON APRIL 11, 2016 AND INDICATED THAT THE PART WAS NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT TO THE VEHICLE OWNER. IN ADDITION, THE MANUFACTURER INDICATED THAT THE CLOSEST DEALER WAS LESS THAN THREE HOURS AWAY. THE CONTACT INFORMED THE MANUFACTURER SEVERAL TIMES THAT THIS WAS NOT A REASONABLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED IT IS MANUFACTURES FAULT DUE TO FAULTY AIRBAGS/RECALL. *JB

NHTSA ODI #11173112

Mileage unknown · Dec 4, 2017
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF FLAGSTAFF, 525 N SWITZER CANYON DR, FLAGSTAFF, AZ 86001) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT …

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF FLAGSTAFF, 525 N SWITZER CANYON DR, FLAGSTAFF, AZ 86001) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11052346

Mileage unknown · Nov 30, 2017
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U62/MB-M2CV144 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GURLE…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U62/MB-M2CV144 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GURLEY LEEP MOTORWERKS AT (574) 254-7130 (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11051468

Mileage unknown · Nov 8, 2017
Air Bags

TAKATA RECALL NO PARTS AVAILABLE, AND NO IDEA WHEN AIRBAG WILL BE AVAILABLE.

NHTSA ODI #11044671

Mileage unknown · Nov 7, 2017
Air Bags

"TAKATA RECALL" IN APRIL OF 2016 WE WERE NOTIFIED BY OUR DEALER OF THE AIR BAG SAFETY RECALL FOR OUR DRIVER SIDE AIRBAG INFLATOR. PARTS WERE NOT AVAILABLE, BUT WE WOULD BE NOTIFIED WHEN REPLACEMENT PARTS WOULD BE AVAILABLE. IT IS NOW 19 MONTHS LATER AND WE HAVE NOT BEEN NOTIFIED. THIS SEEMS LIKE AN UNREASONABLE AMOUNT OF TIME …

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"TAKATA RECALL" IN APRIL OF 2016 WE WERE NOTIFIED BY OUR DEALER OF THE AIR BAG SAFETY RECALL FOR OUR DRIVER SIDE AIRBAG INFLATOR. PARTS WERE NOT AVAILABLE, BUT WE WOULD BE NOTIFIED WHEN REPLACEMENT PARTS WOULD BE AVAILABLE. IT IS NOW 19 MONTHS LATER AND WE HAVE NOT BEEN NOTIFIED. THIS SEEMS LIKE AN UNREASONABLE AMOUNT OF TIME TO OBTAIN PARTS TO REPLACE THE DEFECTIVE UNIT.

NHTSA ODI #11044091

Mileage unknown · Oct 25, 2017
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U25/MB-WNL155CC (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U25/MB-WNL155CC (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT....UPDATED 11/12/17/*BF DEFECTIVE AIR BAG WAS REPLACED 11/30/17 *JB UPDATED 9/12/18*JB

NHTSA ODI #11039542

Mileage unknown · Oct 23, 2017
Air Bags

"TAKATA RECALL" ONCE PARTS ARE AVAILABLE CUSTOMERS WILL BE SENT A LETTER ASKING THEM TO GO TO AN AUTHORIZED FREIGHTLINER SPRINTER DEALER WHO WILL REPLACE THE DRIVER SIDE FRONT AIRBAG OF THE POTENTIALLY AFFECTED VEHICLES IN THE FREIGHTLINER BRANDED SPRINTER VEHICLES. NHTSA RECALL CAMPAIGN 16V077. RECALL INCOMPLETE. REMEDY NOT Y…

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"TAKATA RECALL" ONCE PARTS ARE AVAILABLE CUSTOMERS WILL BE SENT A LETTER ASKING THEM TO GO TO AN AUTHORIZED FREIGHTLINER SPRINTER DEALER WHO WILL REPLACE THE DRIVER SIDE FRONT AIRBAG OF THE POTENTIALLY AFFECTED VEHICLES IN THE FREIGHTLINER BRANDED SPRINTER VEHICLES. NHTSA RECALL CAMPAIGN 16V077. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. NEVER CALL OR INFORMED TO TAKE VEHICLE IN FOR REPAIRS.

NHTSA ODI #11035671

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.