Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 5 of 14 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
What owners actually said
14 reports
Mileage unknown · Oct 7, 2025
Electrical SystemVehicle Speed Control
one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the…
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one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
NHTSA ODI #11691804
Mileage unknown · Jul 7, 2025
Seat Belts
We rent this vehicle, and they hand-made installed additional seatbelt on the back of the van on top of a wooden structure, and they are renting this vehicle to others, claiming that it has 3 seating. This is a very big safety hazard.
NHTSA ODI #11671504
Mileage unknown · May 23, 2025
EngineUnknown Or Other
Catastrophic engine failure one week after DEF warranty service following class action lawsuit.
NHTSA ODI #11662702
180,000 miles · Apr 3, 2025
Fuel System, Diesel
The contact's employer owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated that when the vehicle was started in the morning, there was a small puddle of fuel pooling under the fuel tank lid. The contact was not aware of any warning light being illuminated. The contact had taken the vehicle to an independent mechanic who …
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The contact's employer owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated that when the vehicle was started in the morning, there was a small puddle of fuel pooling under the fuel tank lid. The contact was not aware of any warning light being illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the leak was from the fuel filler neck and the fuel filler neck needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V092000 (Fuel System, Diesel). The manufacturer was informed of the failure and informed the contact that the vehicle was not included in the recall. The contact was transferred by the manufacturer to the NHTSA Hotline. The failure mileage was approximately 180,000.
NHTSA ODI #11652614
Mileage unknown · Jan 28, 2025
Steering
Technician detected a leak on the power steering cable on my Sprinter [XXX] that a previous recall for the same model year as mine but the VIN is not currently associated with the recall. The defect is apparently the same, however, I am required to pay the maintenance to fix it for $657 How can I get this to be covered or reim…
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Technician detected a leak on the power steering cable on my Sprinter [XXX] that a previous recall for the same model year as mine but the VIN is not currently associated with the recall. The defect is apparently the same, however, I am required to pay the maintenance to fix it for $657 How can I get this to be covered or reimbursed by the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11639108
Mileage unknown · Jan 7, 2025
Power TrainCrash
For about a year occasionally when I put my van in park it rolls away mostly within approx.5 seconds thankfully all the times this happened I was able to jump back in to hit the brake pedal. I told the dealer the problem about 1 month ago they looked into it and said they could not find any problem.Yesterday for the first time m…
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For about a year occasionally when I put my van in park it rolls away mostly within approx.5 seconds thankfully all the times this happened I was able to jump back in to hit the brake pedal. I told the dealer the problem about 1 month ago they looked into it and said they could not find any problem.Yesterday for the first time my van rolled out of park approx.3 minutes later and collided with my other vehicle.I was able to see this happen and the time it took to roll away in park do to the fact I have video surveillance.I am at this point putting a chock behind the tire til I can figure out what to do.
NHTSA ODI #11634707
Mileage unknown · Oct 24, 2023
Forward Collision AvoidanceWheels
Two separate incidents where wheel speed sensors failed. One in June 2022; one in September 2023. This disables antilock braking (ABS), electronic stability control (ESC), forward collision warning (FCW), brake force distribution and cruise control. Almost all safety features are disabled. Previously a safety recall has been…
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Two separate incidents where wheel speed sensors failed. One in June 2022; one in September 2023. This disables antilock braking (ABS), electronic stability control (ESC), forward collision warning (FCW), brake force distribution and cruise control. Almost all safety features are disabled. Previously a safety recall has been implemented for the 5 ton Mercedes Sprinter model (3500), for these same faulty wheel sensors. Service for these Sprinters is difficult to schedule when traveling with an upfitted Class B (Roadtrek) RV like ours. The sensors are covered for replacement with our 10-year extension warranty for the emissions system, but only after failing. This places the driver + occupant (s) at risk until an available service center can be found and an appointment scheduled. Please issue a safety recall so we can have our remaining 2 wheel speed sensors replaced prior to failure.
NHTSA ODI #11551521
124,000 miles · Aug 26, 2021
Service Brakes
The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the vehicle jerked and lost motive power. The contact stated that the ABS and EMS warning lights were illuminated. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of…
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The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the vehicle jerked and lost motive power. The contact stated that the ABS and EMS warning lights were illuminated. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and but offered no assistance. The failure mileage was approximately 124,000.
NHTSA ODI #11430619
Mileage unknown · Jul 25, 2019
Air Bags
TAKATA RECALL: RECEIVED NOTICE APPROXIMATELY 6 MONTHS AGO. SAN FRANCISCO DEALER STILL DOES NOT HAVE THE PARTS TO CORRECT PROBLEM. I DON'T KNOW IF IT IS SAFE TO DRIVE THE VEHICLE AND NO ONE CAN OR IS WILLING TO GIVE ME THAT ASSURANCE. SHOULD I NOT DRIVE IT?
NHTSA ODI #11234827
59,000 miles · Apr 7, 2019
Structure
THE VEHICLE HAD A LEAK THROUGH THE ROOF MOUNTED REAR A/C UNIT. THIS LEAK ALLOWS WATER INTO AN AREA WITH ELECTRICAL CONNECTIONS AND ONTO PASSENGER'S. ONLY THROUGH A GOODWILL REPAIR WAS THIS REPAIR COMPLETED BECAUSE MY FACTORY WARRANTY IS EXPIRED AND MY EXTENDED WARRANTY WON'T COVER SUCH A REPAIR.
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence & remedy
Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.
Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Consequence & remedy
Consequence: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy: Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence & remedy
Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Mercedes Benz Sprinter 2500 Problems, Complaints & Recalls | Skip That Year