NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
12 reportsClear category filterMileage unknown · Jun 2, 2024
SteeringSuspension
Vehicle's body movement or damping motion while traveling on highway responds awkwardly. The vehicle has a waddle or a side to side motion instead of an up/down motion while traveling over the highway at 60 mph. My initial thoughts were to replace the vehicle's (air ride) struts. I chose to have Mercedes-Benz of Tyler analyze th…
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Vehicle's body movement or damping motion while traveling on highway responds awkwardly. The vehicle has a waddle or a side to side motion instead of an up/down motion while traveling over the highway at 60 mph. My initial thoughts were to replace the vehicle's (air ride) struts. I chose to have Mercedes-Benz of Tyler analyze the vehicle ride problems which at that time involved the self -leveling adjustment (up/down) of the vehicle. Mercedes-Benz of Tyler determined and replaced the air compressor and valve block at 61,000 miles on March 16, 2023 to resolve the problem. Although no recalls were found for this vehicle, I've spoken with other owners who own S-Class vehicles and discovered NHTSA Campaign I.D. 08V405000 with a report date August 01, 2008 was issued. I believe this vehicle should have been included in that campaign. This vehicle has not been in an accident nor do I want to be. I'm seeking resolution to this problem prior to an accident or injury occurs.
NHTSA ODI #11591987
205,000 miles · May 22, 2023
Parking BrakeSuspension
The contact owns a 2007 Mercedes Benz S550. The contact stated that after starting the vehicle, it was discovered that the rear passenger’s side and front driver’s side air suspension had failed, and the vehicle was leaning and was unstable. Additionally, the message "Parking Brake - Check Manual" was displayed. The cause of the…
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The contact owns a 2007 Mercedes Benz S550. The contact stated that after starting the vehicle, it was discovered that the rear passenger’s side and front driver’s side air suspension had failed, and the vehicle was leaning and was unstable. Additionally, the message "Parking Brake - Check Manual" was displayed. The cause of the failure was not yet determined. The local dealer was contacted and notified of the failure. The manufacturer was not contacted. The failure mileage was 205,000.
NHTSA ODI #11523291
131,989 miles · Feb 8, 2023
Suspension
The contact owns a 2007 Mercedes-Benz S550. The contact stated while driving at approximately 65 MPH, the vehicle was bouncing and pulling to the left and the right. The contact stated that the steering wheel was vibrating. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer…
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The contact owns a 2007 Mercedes-Benz S550. The contact stated while driving at approximately 65 MPH, the vehicle was bouncing and pulling to the left and the right. The contact stated that the steering wheel was vibrating. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the front strut and radial knuckles needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 08V608000 (Suspension). The failure mileage was 131,989.
NHTSA ODI #11506273
170,000 miles · Dec 2, 2022
Fuel System, GasolineSuspension
The contact owns a 2007 Mercedes-Benz S550. The contact stated that while driving 30-40 MPH, the vehicle started to decelerate independently. The contact also stated that he smelled an abnormal gasoline odor inside the vehicle. The contact veered to the side of the roadway. The contact stated that the vehicle failed to restart. …
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The contact owns a 2007 Mercedes-Benz S550. The contact stated that while driving 30-40 MPH, the vehicle started to decelerate independently. The contact also stated that he smelled an abnormal gasoline odor inside the vehicle. The contact veered to the side of the roadway. The contact stated that the vehicle failed to restart. The contact was able to restart the vehicle after 10 minutes. Additionally, the vehicle had failed to start on several occasions even though there was fuel in the tank. The vehicle was taken to an independent mechanic where an unknown diagnostic test was completed. Additionally, the contact stated that the front suspension was previously replaced but had failed again along with the rear suspension. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.
NHTSA ODI #11495843
Mileage unknown · Oct 29, 2022
Air BagsElectrical SystemSuspension
Struts and braking system have been unstable since I purchased the car. Wiring harness leaks oil and caused ecu to intermintinli turn off and on. Also the heat control timing caused car to over heat . Eventually I replaced the ecu 2 years ago at dealer . Mercedes has parts that are not safe to be in these operating conditions w…
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Struts and braking system have been unstable since I purchased the car. Wiring harness leaks oil and caused ecu to intermintinli turn off and on. Also the heat control timing caused car to over heat . Eventually I replaced the ecu 2 years ago at dealer . Mercedes has parts that are not safe to be in these operating conditions with such heat causeing wiring harness to short out and dealer said that and still put new ecu saying it was oil that damaged ecu. Mechanicly didn’t make sense but now due to recall it all makes sense. Ecu was never programmed correctly causeing unsafe driving hazards .
NHTSA ODI #11491453
Mileage unknown · Apr 29, 2021
EngineSuspension
ADVISED BY SERVICE ADVISOR NEED TO REPLACE ME CONTROL UNIT(ECM), COSTING $2,000.82. LESS THAN 5 YEARS AGO SUSPENSION COSTING 2,000. ALL WORK DONE AT MERCEDES BENZ OF SOUTH ORLANDO.
NHTSA ODI #11414508
109,234 miles · Oct 30, 2018
Electrical SystemEngineSuspension
ERROR CODE P0019 CAM SENSOR BANK B, MANUFACTURERS USED DEFECTIVE PART THAT TIMING SPROCKET TEETH HAVE ERODED DUE TO DEFECTIVE PARTS USED WHICH HAVE AND WILL CAUSE VEHICLE TO STAHL WHILE RUNNING. BOTH FRONT STRUTS WEAR ON ALL MODELS THAT CAUSE DRIVING CONDITIONS THAT CAN CAUSE DEATH WHILE DRIVER EXCELRATION OR STOPPING CAUSE
NHTSA ODI #11144132
41,000 miles · May 30, 2017
Suspension
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. AFTER PRESSING THE BUTTON TO LIFT THE VEHICLE'S SUSPENSION, A MALFUNCTION WARNING INDICATOR SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCEDES BENZ OF SOUTH ORLANDO LOCATED IN ORLANDO, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION SYSTEM FAILED AND …
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TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. AFTER PRESSING THE BUTTON TO LIFT THE VEHICLE'S SUSPENSION, A MALFUNCTION WARNING INDICATOR SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCEDES BENZ OF SOUTH ORLANDO LOCATED IN ORLANDO, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 08/09/17*LJ *CN
NHTSA ODI #10992282
120,000 miles · Aug 28, 2015
Suspension
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED AND THE BODY OF THE VEHICLE COLLAPSED ONTO THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGERS SIDE STRUT FRACTURED. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED AND THE BODY OF THE VEHICLE COLLAPSED ONTO THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGERS SIDE STRUT FRACTURED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10759923
169,500 miles · Jul 25, 2015
Suspension
I HAD A 2007 S550 AS I AM GOING 70 MILES PER HOUR ON A BUSY 405 FREEWAY. AND SUDDENLY MY VEHICLE FRONT SUSPENSION FULL HARD TO THE RIGHT ALMOST COLLIDED WITH THE VEHICLE ON MY RIGHT LANE. BUT THANK TO THE QUICK ACTION OF THE DRIVER ON MY RIGHT LANE (HE QUICKLY CHANGE TO THE NEXT LANE WHEN HE SAW MY VEHICLE TOO CLOSE TO HIS V…
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I HAD A 2007 S550 AS I AM GOING 70 MILES PER HOUR ON A BUSY 405 FREEWAY. AND SUDDENLY MY VEHICLE FRONT SUSPENSION FULL HARD TO THE RIGHT ALMOST COLLIDED WITH THE VEHICLE ON MY RIGHT LANE. BUT THANK TO THE QUICK ACTION OF THE DRIVER ON MY RIGHT LANE (HE QUICKLY CHANGE TO THE NEXT LANE WHEN HE SAW MY VEHICLE TOO CLOSE TO HIS VEHICLE). IF HE NOT QUICKLY CHANGED TO THE NEXT LANE I AM SURE THERE IS A MULTIPLE VEHICLE ACCIDENT BECAUSE IT HAPPEN SO QUICKLY BY THE TIME I AM REACTED TO CONTROL THE VEHICLE, MY VEHICLE ALREADY IN HIS LANE. I AM USED THE EMERGENCY LANE TO GET OFF THE FREEWAY AT 5 MILE PER BUT MY FRONT SUSPENSION IS MOVING UP AND DOWN UNEVEN LIKE YOU ARE DRIVING ON UNEVEN PAVEMENT. I HAD MY VEHICLE TOW TO THE DEALER. AND THEY ARE DIAGNOSIS WITH: CODE 5200 B24/3 (LEFT FRONT BODY ACCELERATION SENSOR): SIGNAL IMPLAUSIBLE THIS IS THE SAME PROBLEM THAT MY FRIEND S550 HAD BEFORE BUT MERCEDES DEALER RECALL CAMPAIGN NO.2008080004. I HAD BEEN SHOW THE RECALL LETTER TO THE SERVICE WRITER. AFTER SHE CHECK MY VIN NUMBER AND SHE SAID THERE IS NO RECALL FOR MY VEHICLE. WHAT CAN I DO TO HAVE MY VEHICLE FIX UNDER THE RECALL CAMPAIGN ? THE PART NUMBER NEED TO BE REPLACE IS : 004 542 35 18 IF YOU ARE NEED ANY MORE INFORMATION, I WILL TRY MY BEST TO PROVIDE IT. THANK
NHTSA ODI #10743495