IllustrationMY NAME IS [XXX], AND I AM A RESIDENT OF QUEENS, NY. I RECENTLY BOUGHT A 07 MERCEDES BENZ S550 IN JULY OF 2009 FROM THE CERTIFIED PRE-OWNED DEALERSHIP WITH CPO WARRANTY. I HAD IT FINANCED WITH MERCEDES BENZ FINANCIAL. THE CAR HAD 34,000 MILES ON IT INITIALLY. OVER THE TIME SPAN IN WHICH I USED THE CAR, I HAD TO TAKE THE CAR MANY…
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MY NAME IS [XXX], AND I AM A RESIDENT OF QUEENS, NY. I RECENTLY BOUGHT A 07 MERCEDES BENZ S550 IN JULY OF 2009 FROM THE CERTIFIED PRE-OWNED DEALERSHIP WITH CPO WARRANTY. I HAD IT FINANCED WITH MERCEDES BENZ FINANCIAL. THE CAR HAD 34,000 MILES ON IT INITIALLY. OVER THE TIME SPAN IN WHICH I USED THE CAR, I HAD TO TAKE THE CAR MANY X'S TO THE SHOP. IN APRIL 10 THE TRANS. FAILED, AND IN MAY 2010 THE SUSP (ACTIVE BODY CONTROL/ ABC) SYSTEM FAILED. THESE WERE THE MAJOR ITEMS THAT REQ.'D WORK, BESIDES THAT THERE WERE MANY OTHER PROBLEMS THAT OCCURRED PREVIOUSLY AND AS WELL AS AFTERWARDS, THAT REQUIRED GETTING SERVICE DONE ON THE CAR. IF YOU TAKE A LOOK AT THE CAR'S MAINTENANCE HISTORY, YOU WILL SEE A LARGE AMOUNT OF WORK DONE, AND IT SHOULD NOT BE LIKE THAT FOR SUCH A HIGH CLASS AND EXPENSIVE CAR. WELL I WAS DRIVING THE CAR, AND HAD LIL PROB HERE AND THERE. BUT I HAD NO IDEA THAT WAS THE LEAST OF MY PROB. ON JUNE 12, 2010, I HAD TAKEN THE CAR OUT FOR A WORK, AND WAS DRIVING IN HILLSIDE AVE IN NY. MY AIR CONDITIONING IN THE CAR WAS RUNNING, EXCEPT FOR THE CENTRAL FAN, AND WHEN I TRIED TO TURN IT OFF, IT JUST CONTINUED TO RUN. I WAS JUST DRIVING ALONG, WHEN I SMELLED SOMETHING BURNING, AND DECIDED TO PULL OVER. I TURNED THE CAR OFF, AND GOT OUT OF THE CAR AND LOOKED UNDER THE HOOD TO MAKE SURE EVERYTHING WAS OK. THERE WAS NOTHING WRONG UNDER THE HOOD, SO I GOT BACK IN THE CAR, AND WAS ABOUT TO PULL OUT WHEN I SAW SMOKE COMING OUT OF THE CENTRAL VENTS ON THE DASHBOARD. THE CAR WAS STILL OFF, BUT THE ELECTRICAL COMPONENTS OF THE CAR BEGAN WORKING BY THEMSELVES. 1 BY 1, THE LIGHTS, THE WIPERS, THE WINDSHIELD CLEANING SOAP, THE DISPLAY, STARTED TO COME ON. I HAD JUST GOTTEN OUT OF THE CAR, WHEN IT LOCKED AND THE FLAMES ERUPTED. IN A MATTER OF MINUTES THE CAR WENT UP IN FLAMES AND WAS COMPLETELY TOTALED. I CALLED THE FIRE DEPT. AND THEY PUT THE FIRE OUT. THEN I HAD THE CAR TOWED TO THE DEALERSHIP, AND INFORMED THEM OF WHAT HAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR