NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
36 reports67,000 miles · Sep 7, 2009
Suspension
2001 MERCEDES S500 PASSENGER SIDE FRONT WHEEL DROPPED DUE TO AIRMATIC PROBLEM. IT CAUSED THE PASSENGER SIDE TIRE TO DAMAGE THE INSIDE FENDER AND THE FRONT BUMPER. FORTUNATELY THE CAR WAS TRAVELED WITH SLOW SPEED AND WAS ABLE TO STOP WITHOUT CAUSING FURTHER DAMAGE. IF THIS WAS ON THE FREEWAY IT WILL CAUSING ACCIDENT AND DANGER …
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2001 MERCEDES S500 PASSENGER SIDE FRONT WHEEL DROPPED DUE TO AIRMATIC PROBLEM. IT CAUSED THE PASSENGER SIDE TIRE TO DAMAGE THE INSIDE FENDER AND THE FRONT BUMPER. FORTUNATELY THE CAR WAS TRAVELED WITH SLOW SPEED AND WAS ABLE TO STOP WITHOUT CAUSING FURTHER DAMAGE. IF THIS WAS ON THE FREEWAY IT WILL CAUSING ACCIDENT AND DANGER TO DRIVER & PASSENGERS AND OTHER CARS SURROUNDING. *TR
NHTSA ODI #10283045
129,000 miles · Aug 22, 2008
Suspension
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ S 500. WHEN THE VEHICLE IS PARKED, THE AIRMATIC REMAINS LOWERED WHEN IT SHOULD NOT. THE CONTACT STATED THAT CORROSION OCCURRED IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY, WHICH CAUSED DETERIORATION…
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TL*THE CONTACT OWNS A 2001 MERCEDES BENZ S 500. WHEN THE VEHICLE IS PARKED, THE AIRMATIC REMAINS LOWERED WHEN IT SHOULD NOT. THE CONTACT STATED THAT CORROSION OCCURRED IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY, WHICH CAUSED DETERIORATION OF THE HOSE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V263000 (SUSPENSION), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 129,000 AND CURRENT MILEAGE WAS 129,500. UPDATED 10/03/08 *BF THE LEFT FRONT STRUT WAS BLOWN AND LEAKING OIL. UPDATED 10/06/08. *JB
NHTSA ODI #10239277
Mileage unknown · Jun 22, 2008
Fuel System, Gasoline
PURCHASED BAD GASOLINE FROM SUNOCO THAT RESULTED IN $1200 WORTH OF REPAIRS ON M 2001 MERCEDES S500. ALL 4 O2 SENSORS WERE BURNED OUT AND HAD TO BE REPLACED AND FUEL SYSTEM HAD TO BE COMPLETELY FLUSHED OUT. NEIGHBOR HAS 2003 MERCEDES S430, PURCHASED GAS AT SAME STATION, AND HAS THE SAME PROBLEM! HIS CAR IS AT THE REPAIR SHOP AND …
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PURCHASED BAD GASOLINE FROM SUNOCO THAT RESULTED IN $1200 WORTH OF REPAIRS ON M 2001 MERCEDES S500. ALL 4 O2 SENSORS WERE BURNED OUT AND HAD TO BE REPLACED AND FUEL SYSTEM HAD TO BE COMPLETELY FLUSHED OUT. NEIGHBOR HAS 2003 MERCEDES S430, PURCHASED GAS AT SAME STATION, AND HAS THE SAME PROBLEM! HIS CAR IS AT THE REPAIR SHOP AND NEEDS THE SAME REPAIRS. HIS COMPLAINT # IS 10231950. *TR
NHTSA ODI #10231951
46,000 miles · Jun 4, 2008
Air BagsChild SeatSeats
WHEN A PASSANGER SITS IN THE FRONT SEAT THEIR WEIGHT ENABLES THE AIR BAGS TO WORK. HOWEVER AFTER THEY HAVE SAT AND EXITED THE VEHICLE THE SRS LIGHT COMES ON AND DISABLES THE AIR BAGS. IF THE PASSANGER SITS IN THE SEAT AND BRINGS THEIR LEGS AS CLOSE TO THE FRONT SEAT AS POSSIBLE THE SRS LIGHT WILL COME ON AND DISABLE THE FRONT …
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WHEN A PASSANGER SITS IN THE FRONT SEAT THEIR WEIGHT ENABLES THE AIR BAGS TO WORK. HOWEVER AFTER THEY HAVE SAT AND EXITED THE VEHICLE THE SRS LIGHT COMES ON AND DISABLES THE AIR BAGS. IF THE PASSANGER SITS IN THE SEAT AND BRINGS THEIR LEGS AS CLOSE TO THE FRONT SEAT AS POSSIBLE THE SRS LIGHT WILL COME ON AND DISABLE THE FRONT AIR BAGS EVEN THOUGH THEIR IS A PERSON SITTING IN THE FRONT SEAT. THIS SENSOR IS THE CHILD SEAT SENSOR ON MY 2001 MERCEDES BENZ 430S. *TR
NHTSA ODI #10229908
105,000 miles · May 5, 2008
Electrical System
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ S500. THE INSTRUMENT PANEL LIGHTS CONSTANTLY DIMMED AND NONE OF THE GAUGES COULD BE READ. A MECHANIC STATED THAT THE CLUSTER LIGHTS WERE NOT WORKING. THE FAILURE MILEAGE WAS 105,000. UPDATED 05/21/08 *BF UPDATED 05/20/08
NHTSA ODI #10226678
79,000 miles · Apr 8, 2008
Electronic Stability Control
MY NAME IS [XXX] RECALL: PROBLEM: ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE. HERE IS THE PROBLEM THAT I HAVE ON MY CAR. CONSEQUENCE CREATES BY THAT R…
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MY NAME IS [XXX] RECALL: PROBLEM: ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE. HERE IS THE PROBLEM THAT I HAVE ON MY CAR. CONSEQUENCE CREATES BY THAT RECALL. THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE. I OWNED A 2001 MERCEDES BENZ S500 WHICH IS PART OF THE RECALL BECAUSE OF THE PROBLEM EXPLAINED AT THE BEGINNING OF THIS COMPLAINS. I WAS NEVER INFORMED ABOUT THE RECALL AND AS A RESULT MY ABC HYDRAULIC FLUID HAD A LEAKAGE. THEN I WENT TO MY DEALER EURO MOTOR CAR IN GERMANTOWN MARYLAND TO DIAGNOSE THE PROBLEM, THAT IS WHEN I WAS INFORMED ABOUT THE RECALL THAT I?M DESCRIBING AGAIN BELOW ?ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.? THE DEALER CHOSE TO REPLACE THE HOSE AS PART OF THE RECALL AND WANTS TO CHARGE ME $3,300 TO FIX THE LEAKAGE THAT IS A DIRECT CONSEQUENCE OF A FAILURE OF THE (ABC) HIGH PRESSURE HOSE. I DO THINK THAT I SHOULD NOT PAY FOR A FAILURE CREATED BY MERCEDES ENGINEER WHEN I?M PAYING A HIGH PRICE FOR THAT CAR. I BELIEVE THAT MY LIFE WAS IN DANGER BECAUSE THAT LEAK CAN CAUSE THE CAR TO BURN. WANT MY CAR TO BE FIXED WITHOUT ANY FEE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10223717
56,100 miles · Aug 11, 2007
Electrical System
ON THE 11TH OF AUG, 2007. I WAS DRIVING MY FAMILY ORINGAL OWNED 2001 MECEDS BENZ S 500, ON THE FREEWAY HERE IN CALIFORNIA. WITHOUT ANY OF WARNING THE LIGHTING (INSTRUMENT CLUSTER) ON THE DASHBOARD WENT OFF COMPLETELY. I HAD NO IDEA HOW FAST THAT I WAS TRAVELING, THEREFORE I TOOK THE FIRST EXIT OFF OF THE FREEWAY, EVEN THE SPE…
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ON THE 11TH OF AUG, 2007. I WAS DRIVING MY FAMILY ORINGAL OWNED 2001 MECEDS BENZ S 500, ON THE FREEWAY HERE IN CALIFORNIA. WITHOUT ANY OF WARNING THE LIGHTING (INSTRUMENT CLUSTER) ON THE DASHBOARD WENT OFF COMPLETELY. I HAD NO IDEA HOW FAST THAT I WAS TRAVELING, THEREFORE I TOOK THE FIRST EXIT OFF OF THE FREEWAY, EVEN THE SPEEDOMTER IS SITTING @ 75 MILES PER HOUR EVEN I HAD MY S500 COMPLETLY STOP, ON TOP OF THAT NOTHING IS WORKING IN MY INSTURMENT AT ALL!!!(FUEL, TEMPERTURE, AND RPM). I PERSONAL TRUELY BELIEVE THIS, THIS IS A VERY SERIOUS ISSUE, WHAT IF IT HAPPENS DURING AT NITE? BECAUSE YOU AIN'T GOING TO SEE ANYTHING!!! I CALLED THE LOCAL M.B. DEALER AS SOON AS I GOT HOME, AND A SALES ASSOICATE TOLD ME THAT, YOU NEED TO BRING YOUR CAR IN ON MONDAY, BECAUSE NO ONE WORKS AT SERVICE DEPT DURING THE WEEKEND... *TR
NHTSA ODI #10199313
Mileage unknown · Jan 16, 2007
Electrical System
TL* - THE CONTACT RECEIVED RECALL NUMBER 04V227000 FOR HIS 2001 MERCEDES S CLASS' ELECTRICAL SYSTEM AND FUSES. THE VEHICLE HAS APPROXIMATELY 74,000 MILES. THE CONTACT STATED HE BELIEVES THAT DUE TO THIS FAILURE, THE NAVIGATION SYSTEM WAS DISABLED. THEREFORE, IF THERE IS AN EMERGENCY THE SOS SYSTEM IS INOPERABLE. THIS IS A SA…
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TL* - THE CONTACT RECEIVED RECALL NUMBER 04V227000 FOR HIS 2001 MERCEDES S CLASS' ELECTRICAL SYSTEM AND FUSES. THE VEHICLE HAS APPROXIMATELY 74,000 MILES. THE CONTACT STATED HE BELIEVES THAT DUE TO THIS FAILURE, THE NAVIGATION SYSTEM WAS DISABLED. THEREFORE, IF THERE IS AN EMERGENCY THE SOS SYSTEM IS INOPERABLE. THIS IS A SAFETY CONCERN FOR THE CONTACT. THE DEALER HAS STATED TO THE CONSUMER THEY WILL INVESTIGATE, BUT AT THIS TIME THEY WILL NOT REPAIR THE NAVIGATION SYSTEM UNDER THE RECALL. *NM UPDATED 02/22/07.*JB
NHTSA ODI #10178846
102,000 miles · Dec 5, 2006
Engine And Engine CoolingFireInjury
CAR BURST INTO FLAMES FOR NO APPARENT REASON WHILE I WAS DRIVING. *JB
NHTSA ODI #10175261
60,100 miles · Oct 13, 2006
Electrical SystemInterior Lighting
LIGHTING (INSTRUMENT CLUSTER) ON THE DASHBOARD OF MY 2001 MERCEDES BENZ S500[XXX] FLICKERED FOR A COUPLE OF DAYS THEN WENT OUT COMPLETELY. IT AFFECTED MY AUTOMATIC DOOR LOCKS AND SIDE MIRROR SIGNAL INDICATORS. I CANNOT VIEW THE GAUGES/SPEEDOMETER AND USE THE PRESET BUTTONS ON THE STEERING WHEEL WHILE OPERATING THIS VEHICLE. *NM …
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LIGHTING (INSTRUMENT CLUSTER) ON THE DASHBOARD OF MY 2001 MERCEDES BENZ S500[XXX] FLICKERED FOR A COUPLE OF DAYS THEN WENT OUT COMPLETELY. IT AFFECTED MY AUTOMATIC DOOR LOCKS AND SIDE MIRROR SIGNAL INDICATORS. I CANNOT VIEW THE GAUGES/SPEEDOMETER AND USE THE PRESET BUTTONS ON THE STEERING WHEEL WHILE OPERATING THIS VEHICLE. *NM UPDATED 07/12/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10170717
Official recalls
5Jun 12, 2007
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence & remedy
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Additional source detail variants (2)
Engine And Engine Cooling
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Suspension
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Feb 2, 2006
ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
Consequence & remedy
Consequence: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
May 13, 2004
ON CERTAIN PASSENGER VEHICLES, DURING THE PRODUCTION PROCESS OF THE BLOWER MOTOR FUSE HOLDER, THE SIZE OF THE ELECTRIC CONDUCTOR OF THE HOLDER MAY BE BELOW APPROPRIATE TOLERANCES.
Consequence & remedy
Consequence: CONSEQUENTLY, THE ELECTRIC CONDUCTOR OF THE BLOWER MOTOR FUSE HOLDER MAY DISSIPATE MORE HEAT THAN THE PLASTIC FUSE HOLDER WAS DESIGNED TO WITHSTAND, WHICH COULD RESULT IN OVERHEATING OF THE HOLDER AND DISABLING OF THE BLOWER MOTOR AND THE ABILITY TO DEFROST OR DEFOG THE WINDSHILED IN COLD OR HOT AND HUMID WEATHER CONDITIONS. DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL NEW BLOWER MOTOR FUSE HOLDERS. THE RECALL BEGAN DURING OCTOBER 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Dec 16, 2002
ON CERTAIN PASSENGER VEHICLES, EXCESSIVE STATIC BUILD-UP IN THE TRUNK FLOOR MATS CAN CAUSE A STATIC DISCHARGE WHEN INDIVIDUALS MOVE OR REMOVE ITEMS FROM THE TRUNK COMPARTMENT.
Consequence & remedy
Consequence: THIS CAN DAMAGE THE ELECTRICAL SYSTEM COMPONENTS LOCATED IN THE TRUNK, INCLUDING THE VEHICLE'S BATTERY.
Remedy: DEALERS WILL INSTALL A STATIC INSULATION PANEL BETWEEN THE CARPET AND THE VEHICLE BATTERY WHICH WILL PROVIDE AN ELECTRICAL GROUNDING. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Jan 17, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SHEATHING MATERIAL ON THE ELECTRICAL CONNECTION OF THE HEATED WINDSHIELD WASHER BOTTLE HOSE COULD OVERHEAT.
Consequence & remedy
Consequence: THIS COULD CAUSE THE SURROUNDING PLASTIC AND INSULATION TO MELT.
Remedy: DEALERS WILL REPLACE THE HEATED WASHER BOTTLE HOSE ASSEMBLY. OWNER NOTIFICATION BEGAN JANUARY 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗