2001 Mercedes Benz S Class

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ S CLASS. THE CONTACT WAS DRIVING 65 MPH WHEN HE NOTICED THAT THE LIGHTS ON THE INSTRUMENT PANEL FAILED AND SMOKE WAS COMING FROM THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THEY NEEDED TO REPLACE THE INSTRUMENT CLUSTER MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT THE RECALL HAD EXPIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 134,000. UPDATED 07/13/12 *BF UPDATED 07/31/12

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ S-CLASS. THE CONTACT WAS DRIVING 55 MPH WHEN THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE ILLUMINATION CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 108,976.

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ S500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND THE INSTRUMENT PANEL GAUGES WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THAT THE INSTRUMENT PANEL CLUSTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

MERCEDES BENZ NEVER INFORMED ME THAT MY CAR AN S500 WAS INVOLVED IN A RECALL TO CHANGE THE INSTRUMENTAL PANEL LIGHTING, NOW THAT IT FAILED THE MIAMI MERCEDES DEALERSHIP DO NOT WANT TO FIX MY CAR ALLEGING THAT THERE WAS NOT ANY RECALL, THAT IT WAS ONLY A WARRANTY EXTENSION BEGINNING IN 2001 FOR 10 YEARS LEAVING ME OUT OF COVERAGE SINCE MY CAR IS 2001. I THINK THIS IS UNFAIR TO THE UNSUSPECTING PUBLIC LACK OF COMMUNICATION AND DESIRE TO DO LITTLE FOR THE USERS OF THEIR CARS MY CAR IS WITHIN THE 10 YEARS AND REFUSE TO FIX IT THAT IS MY COMPLAINT. *TR

I HAVE A 2001 MERCEDESS430 WHICH HAS A FAILED INSTRUMENT CLUSTER. THERE APPEARS TO HAVE BEEN A RECALL ISSUED IN 2006 BUT IT WAS LIMITED TO A CERTAIN NUMBER OF VIN# AND DOES NOT COVER THE WIDESPREAD ISSUES I HAVE UNCOVERED VIA MY RESEARCH. THIS IS A SERIOUS DEFECT THAT COULD CAUSE A MAJOR ACCIDENT AS THE LIGHTS GO OUT, NO GAUGES WORK, AND YOU HAVE NO IDEA HOW FAST YOU ARE GOING, WHAT GEAR YOU ARE IN E.G. YOU COULD ACCIDENTALLY REVERSE, ETC. I CALLED MERCEDES BENZ ALONG WITH SEVERAL DEALERS AND THEY INDICATE THAT THEY WILL NOT COVER THIS AND THE COST IS EXORBITANT. THIS IS A FATAL ERROR AND CAN NOT BE CORRECTED TO WORK OR FUNCTION AT ALL WITHOUT FULL REPLACEMENT OF THE ENTIRE INSTRUMENT CLUSTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

ON THE 11TH OF AUG, 2007. I WAS DRIVING MY FAMILY ORINGAL OWNED 2001 MECEDS BENZ S 500, ON THE FREEWAY HERE IN CALIFORNIA. WITHOUT ANY OF WARNING THE LIGHTING (INSTRUMENT CLUSTER) ON THE DASHBOARD WENT OFF COMPLETELY. I HAD NO IDEA HOW FAST THAT I WAS TRAVELING, THEREFORE I TOOK THE FIRST EXIT OFF OF THE FREEWAY, EVEN THE SPEEDOMTER IS SITTING @ 75 MILES PER HOUR EVEN I HAD MY S500 COMPLETLY STOP, ON TOP OF THAT NOTHING IS WORKING IN MY INSTURMENT AT ALL!!!(FUEL, TEMPERTURE, AND RPM). I PERSONAL TRUELY BELIEVE THIS, THIS IS A VERY SERIOUS ISSUE, WHAT IF IT HAPPENS DURING AT NITE? BECAUSE YOU AIN'T GOING TO SEE ANYTHING!!! I CALLED THE LOCAL M.B. DEALER AS SOON AS I GOT HOME, AND A SALES ASSOICATE TOLD ME THAT, YOU NEED TO BRING YOUR CAR IN ON MONDAY, BECAUSE NO ONE WORKS AT SERVICE DEPT DURING THE WEEKEND... *TR

TL* - THE CONTACT RECEIVED RECALL NUMBER 04V227000 FOR HIS 2001 MERCEDES S CLASS' ELECTRICAL SYSTEM AND FUSES. THE VEHICLE HAS APPROXIMATELY 74,000 MILES. THE CONTACT STATED HE BELIEVES THAT DUE TO THIS FAILURE, THE NAVIGATION SYSTEM WAS DISABLED. THEREFORE, IF THERE IS AN EMERGENCY THE SOS SYSTEM IS INOPERABLE. THIS IS A SAFETY CONCERN FOR THE CONTACT. THE DEALER HAS STATED TO THE CONSUMER THEY WILL INVESTIGATE, BUT AT THIS TIME THEY WILL NOT REPAIR THE NAVIGATION SYSTEM UNDER THE RECALL. *NM UPDATED 02/22/07.*JB

LIGHTING (INSTRUMENT CLUSTER) ON THE DASHBOARD OF MY 2001 MERCEDES BENZ S500[XXX] FLICKERED FOR A COUPLE OF DAYS THEN WENT OUT COMPLETELY. IT AFFECTED MY AUTOMATIC DOOR LOCKS AND SIDE MIRROR SIGNAL INDICATORS. I CANNOT VIEW THE GAUGES/SPEEDOMETER AND USE THE PRESET BUTTONS ON THE STEERING WHEEL WHILE OPERATING THIS VEHICLE. *NM UPDATED 07/12/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)