1.I OWN A 1996 MERCEDES BENZ FOR 15 YEARS. WITH ONLY 11,850 MILES, THE TEMPERATURE / CLIMATE CONTROL MECHANISM FAILED DUE TO BEING DEFECTIVE PART. THIS WAS BROUGHT TO A MERCEDES BENZ SERVICE CENTER, HOWEVER IT WAS NOT FIXED WHICH I LEFT UNSETTLED AND UNSATISFIED. 3. IN ORDER TO QUICKLY HAVE THIS FIXED, I WENT TO ANOTHER PR…
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1.I OWN A 1996 MERCEDES BENZ FOR 15 YEARS. WITH ONLY 11,850 MILES, THE TEMPERATURE / CLIMATE CONTROL MECHANISM FAILED DUE TO BEING DEFECTIVE PART. THIS WAS BROUGHT TO A MERCEDES BENZ SERVICE CENTER, HOWEVER IT WAS NOT FIXED WHICH I LEFT UNSETTLED AND UNSATISFIED. 3. IN ORDER TO QUICKLY HAVE THIS FIXED, I WENT TO ANOTHER PRIVATE MECHANIC, WHICH THEY DULY IDENTIFIED THE PROBLEM AS A DEFECTIVE PART, HOWEVER THE PART WAS PROMPTLY FIXED. THE AMOUNT WAS $1,097.36. I HAVE SENT 2 LETTERS TO MERCEDES BENZ USA HEADQUARTERS AND GERMANY HEADQUARTERS REPORTING THE PROBLEM AS A DEFECTIVE ISSUE AND REQUESTING FOR COMPENSATION, HOWEVER THEY HAVE NOT RESPONDED REGARDING THIS MATTER. *TR
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