NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
44 reports82,686 miles · Apr 8, 2008
Fuel System, GasolineService Brakes, Hydraulic
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ ML430. WHILE DRIVING 65 MPH, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT ATTEMPTED TO PULL TO THE SIDE OF THE ROAD, BUT THE VEHICLE FISHTAILED, SLID SIDEWAYS, AND NEARLY ROLLED OVER. HE WAS ABLE TO STOP THE VEHICLE EVENTUALLY. THE DEALER STATED THAT THE ENTIRE BRAKE LINE S…
Read full complaint
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ ML430. WHILE DRIVING 65 MPH, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT ATTEMPTED TO PULL TO THE SIDE OF THE ROAD, BUT THE VEHICLE FISHTAILED, SLID SIDEWAYS, AND NEARLY ROLLED OVER. HE WAS ABLE TO STOP THE VEHICLE EVENTUALLY. THE DEALER STATED THAT THE ENTIRE BRAKE LINE SHOULD BE REPLACED AT THE CONTACT'S EXPENSE BECAUSE IT WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THAT THE BRAKE LINE AND THE FUEL LINE CROSSED ONE ANOTHER, CAUSING BOTH TO FAIL OVER TIME. BOTH LINES ALSO CROSSED OVER THE EXHAUST MANIFOLD, WHICH COULD POSSIBLY RESULT IN A VEHICLE FIRE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 82,686.
NHTSA ODI #10223721
Mileage unknown · Dec 1, 2006
Child Seat
DT*: THE CONTACT STATED THE HARNESS STRAPS WERE TOO TIGHT AND THE RELEASE MECHANISM WAS JAMMED, AND WOULD NOT ALLOW SLACK TO THE STRAPS. THE MANUFACTURER WAS NOTIFIED, BUT WAS UNABLE TO PROVIDE A SOLUTION OVER THE PHONE, BUT A REPLACEMENT SEAT WAS OFFERED. THE MANUFACTURER WAS EVENFLOW. MAKE: EVENFLO. MODEL # 3891609P1. BUILD…
Read full complaint
DT*: THE CONTACT STATED THE HARNESS STRAPS WERE TOO TIGHT AND THE RELEASE MECHANISM WAS JAMMED, AND WOULD NOT ALLOW SLACK TO THE STRAPS. THE MANUFACTURER WAS NOTIFIED, BUT WAS UNABLE TO PROVIDE A SOLUTION OVER THE PHONE, BUT A REPLACEMENT SEAT WAS OFFERED. THE MANUFACTURER WAS EVENFLOW. MAKE: EVENFLO. MODEL # 3891609P1. BUILD DATE: 8/24/2005. UPDATED 01/10/06. *JB
NHTSA ODI #10174890
72,000 miles · Nov 27, 2006
Service Brakes, Hydraulic
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A WARNING LIGHT ILLUMINATED ON THE DASH AND THE BRAKES LOCKED WITHOUT DEPRESSING THE BRAKE PEDAL. WHEN IT WAS TURNED OFF AND RESTARTED, THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO DETERMINED A YAW SENSOR NEEDED TO BE REPLACED.
NHTSA ODI #10174434
85,840 miles · Mar 24, 2006
Steering
ON JULY 14 03 I WAS DRIVING ON THE SAN MATEO BRIDGE WHEN ALL OF A SUDDEN I COMPLETELY LOST MY ABILITY TO TURN THE STEERING WHEEL. I WAS GETTING READY TO TURN OFF THE LOOP TO TRANSFER TO THE I0I AND I HAD TO SLOW DOWN BECAUSE THE STEERING WAS VERY DIFFICULT TO TURN, LUCKILY WITH ALL MY STRENGTH I WAS ABLE TO TURN IT AND NOT GO O…
Read full complaint
ON JULY 14 03 I WAS DRIVING ON THE SAN MATEO BRIDGE WHEN ALL OF A SUDDEN I COMPLETELY LOST MY ABILITY TO TURN THE STEERING WHEEL. I WAS GETTING READY TO TURN OFF THE LOOP TO TRANSFER TO THE I0I AND I HAD TO SLOW DOWN BECAUSE THE STEERING WAS VERY DIFFICULT TO TURN, LUCKILY WITH ALL MY STRENGTH I WAS ABLE TO TURN IT AND NOT GO OVER THE RAMP. I CALLED MERCEDES FOSTER CITY AND THEY ACCOMMODATED ME AND INFORMED OF A POWER STEERING CLAMP DEFECT THAT CAN AFFECT THE POWER STEERING PUMP (TOO LATE FOR ME)..THEY FIXED THE PROBLEM. ON MARCH 19 I EXPERIENCED THE SAME THING LOST OF ABILITY TO STEER LUCKILY I WAS ONLY ON THE STREETS AND RESIDENTIAL AREA. I HAD MY HUSBAND STRUGGLE WITH THE STEERING AND BRING IT TO THE PLESANTON MBUSA. THEY CHARGE ME 11134.74 TO REPAIR AND NOT COVERED UNDER WARRANTY. HOW DOES A POWER STEERING FAIL SO OFTEN AND SO SOON? *JB
NHTSA ODI #10153647
47,000 miles · Dec 22, 2004
Service Brakes, Hydraulic
THE BRAKES WOULD MAKE A SQUEALING NOISE WHEN THE CONSUMER APPLIED THEM. THE VEHICLE WAS EQUIPPED WITH A BRAKE PAD WARNING INDICATOR, WHICH FAILED TO INDICATE A PROBLEM. *JB
NHTSA ODI #10105230
51,000 miles · Jun 14, 2004
Vehicle Speed Control
CONSUMER WAS TRAVELING WITH CRUISE CONTROL ON AT 60 MPH. WHEN CONSUMER APPLIED THE BRAKES CRUISE CONTROL DID NOT DEACTIVATE. VEHICLE CONTINUED TO ACCELERATE. CONSUMER HAD TO MANUALLY TURN OFF CRUISE CONTROL. DRIVER BELIEVED THAT BRAKE SWITCH INTERACTED WITH THE CRUISE CONTROL. DEALER WAS CONTACTED. *AK
NHTSA ODI #10071737
51,300 miles · May 7, 2004
Vehicle Speed Control
CRUISE CONTROL DID NOT DISENGAGE WHILE DRIVING AT 60 MPH AND WITHOUT PRESSING THE ON THE ACCELERATOR. VEHICLE SURGED BY APPLYING THE BRAKES. CONSUMER DISENGAGED MANUALLY THE CRUISE CONTROL. DEALER NOTIFIED. *AK
NHTSA ODI #10072270
Mileage unknown · Jan 23, 2004
Seat Belts
THIS HAPPENED TO ONE OF MY CAR POOL BUDDIES AND I THINK SHOULD BE OF CONCERN TO EVERYONE WHO DRIVES A MERCEDES ML430 AND USES DOG RESTRAINTS THAT CLIP TO THE SEAT BELTS. HE HAS 2 LARGE LABRADOR RETRIEVERS, THE DOGS WERE IN THE REAR OF THE CAR (SEATS FOLDED DOWN AND A BED OF LUGGAGE) THE DOGS WERE CLIPPED TO THE REAR SEATBELTS U…
Read full complaint
THIS HAPPENED TO ONE OF MY CAR POOL BUDDIES AND I THINK SHOULD BE OF CONCERN TO EVERYONE WHO DRIVES A MERCEDES ML430 AND USES DOG RESTRAINTS THAT CLIP TO THE SEAT BELTS. HE HAS 2 LARGE LABRADOR RETRIEVERS, THE DOGS WERE IN THE REAR OF THE CAR (SEATS FOLDED DOWN AND A BED OF LUGGAGE) THE DOGS WERE CLIPPED TO THE REAR SEATBELTS USING ONE THE MANY PRODUCTS AVAILABLE FOR THIS PURPOSE. THESE ARE BIG ACTIVE DOGS. AFTER ABOUT 4 HOURS DRIVING HE HEARD ONE OF THE SEAT BELTS RETRACTING A FEW HOURS LATER THE OTHER ONE DID THE SAME THING. WHEN WE INVESTIGATED THE PROBLEM, WE NOTICED THAT THE SEAT BELT APPEARED TO HAVE BEEN CLEANLY CUT - NOT A SINGLE TOOTH MARK (HIS FIRST THOUGHT WAS THE DOGS CHEWED THEIR WAY OUT). WHEN WE LOOKED MORE CLOSELY AT THE CAR, THE REASON WHY THIS HAPPENED BECAME CLEAR - THE ML SEATBELTS COME OUT OF A SLOT IN THE DOOR PILLAR, THE TOP OF THIS SLOT IS VERY SHARP. THE DOGS ARE LARGE AND ON TOP OF BAGGAGE, SO THE SEAT BELTS WERE IN CONTACT WITH THE TOP OF THE SLOT. AFTER A FEW HOURS OF WEAR, THE BELTS WERE SLICED CLEAN THROUGH. OTHER CARS IN OUR CARPOOL FLEET HAVE A DIFFERENT DESIGN, TYPICALLY THE SEAT BELT EMERGES FROM THE DOOR PILLAR LOWER DOWN AND IS GUIDED OVER A ROLLER AT THE TOP, BECAUSE THERE ARE NO SHARP EDGES, THIS WOULD NOT BE A PROBLEM. WHAT CONCERNS ME IS THAT IF THE ROAD TRIP HAD BEEN SHORTER THE BELTS COULD HAVE BEEN WEAKENED BY NOT SHEARED. IN THE EVENT OF AN ACCIDENT, THEY WOULD HAVE BEEN INEFFECTIVE. IF THEY HAD FAILED IT IS UNLIKELY THAT ANYONE WOULD HAVE BEEN ABLE TO MAKE A CONNECTION BACK TO THE DOG RESTRAINTS. THE MERCEDES DEALER WAS HAPPY TO TAKE HIS MONEY TO REPLACE THE SEAT BELT (AS BY CARPOOL BUDDY PUT IT, THE REPAIR COST HIM $200 A PAW), BUT MERCEDES DID NOT SEE THIS AS A LARGER ISSUE. I THINK THAT THIS COULD RESULT IN SERIOUS INJURIES OR FATALITIES AND IS SERIOUS ENOUGH TO WARRANT A RECALL. THANKS, RAY *LA
NHTSA ODI #10054759
11,000 miles · Nov 21, 2003
Service Brakes, Hydraulic
VEHICLE'S BRAKES MAKES AN EXTREMELY LOUD NOISE. THIS OCCURS WHEN BRAKES ARE DEPRESSED IN COLD TEMPERATURE WHILE IN REVERSE. THIS HAS RESULTED IN BRAKE FAILURE. AS A RESULT CONSUMER LOST CONTROL OF VEHICLE AND WENT ON THE SIDE WALK. THE DEALERSHIP HAS REPLACED THE ENTIRE BRAKE SYSTEM TWICE, BUT THE PROBLEM RECURRED. *NLM
NHTSA ODI #10048442
Mileage unknown · Nov 10, 2003
Visibility
DRIVERS WINDOW STUCK IN THE OPEN POSITION, LEAVING ME TO TRAVEL FOR 2 HOURS IN 34 DEGREE TEMP. OUTSIDE BECAUSE I WAS NOT WITHIN 30 MILES OF A MERCEDES TECH. LET ME TELL YOU ABOUT THIS WONDERFUL ROADSIDE ASSISTANCE PROGRAM THAT IS PUSHED UPON PURCHASE...THEY TELL YOU ALL ABOUT HOW YOU WILL HAVE 24 HOUR COVERAGE WITH ANY PROBLEM Y…
Read full complaint
DRIVERS WINDOW STUCK IN THE OPEN POSITION, LEAVING ME TO TRAVEL FOR 2 HOURS IN 34 DEGREE TEMP. OUTSIDE BECAUSE I WAS NOT WITHIN 30 MILES OF A MERCEDES TECH. LET ME TELL YOU ABOUT THIS WONDERFUL ROADSIDE ASSISTANCE PROGRAM THAT IS PUSHED UPON PURCHASE...THEY TELL YOU ALL ABOUT HOW YOU WILL HAVE 24 HOUR COVERAGE WITH ANY PROBLEM YOU MAY HAVE AND A TECH. WILL COME TO YOUR AID (AND THIS IS TRUE, TRUST ME I HAVE USED THEM OFTEN ENOUGH) BUT WHAT THEY DON'T TELL YOU IS YOU BETTER MAKE SURE YOU BREAK DOWN WITHIN 30 MILES OF A TECH. HERE IS A LIST OF THE OTHER PROBLEMS I HAVE HAD IN THE PAST... I HAVE HAD 2 NEW RADIO/NAVAGATION SYSTEMS PUT IN I HAVE HAD 2 BATTERIES BECAUSE THEY HAVE BOILED OVER AND SHUT DOWN THE CAR.EW HEATING SENSOR IN PASS. SEATEW COMPUTER CHIP THOSE ARE THE BIG THINGS THAT I CAN THINK OF RIGHT NOW I COULD TYPE FOR HOURS IF I LISTED EVERYTHING. I HAVE NEVER BEEN MORE DISSAPPOINTED IN A CAR PURCHASE AS I AM WITH THIS ONE. *AK
NHTSA ODI #10045847
NHTSA investigations
3PE10050 · Brake Lamp Switch Failure.
Opened Dec 21, 2010 · Closed May 4, 2011
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch; Service Brakes, Hydraulic; Vehicle Speed Control; Vehicle Speed Control:cruise Control
ODI opened the investigation based on reports that the subject vehicle brake lamp switch (switch) failure caused 1) inoperative brake lamps (stay on or fail to illuminate), and/or 2) shift interlock failure (shifter locked in park), and/or 3) the cruise control to fail to cancel with brake application.Consumers also reported the illumination of a warning lamp on the instrument panel.The switch contains three sets of electrical contacts and a (normally extended) spring loaded plunger that actuates the contacts as it moves.As installed in the vehicle, the plunger contacts the brake pedal arm and is pushed into the switch; as the driver applies the pedal the plunger extends.One set of contacts (BLS) operates the stop lamps, a second set (EWM) controls the shift interlock system, and a third set (BS) is used by an on-board diagnostic (OBD) system to monitor switch operation.The cruise control monitors the BLS signal to determine when the brake is applied, the primary way the system is disabled when set.The relative timing of contact actuation in response to plunger movement allows the OBD system to detect a switch fault.When a fault is detected a malfunction indication lamp (MIL) is illuminated (driver alert), a diagnostic trouble code (DTC) is stored (for the service technician), and cruise control operation is inhibited (as a failsafe).In its response to ODI's January 2011 information request letter, MB explained its assessment of switch failures which was based primarily on evaluation of field return failures.MB identified both 1) electrical contact and 2) mechanical switch failure mechanisms.According to MB's analysis, electrical contact failure is the predominate failure type and the failure consequence depends on which contact fails.For instance MB claims that BLS contact failures are momentary in nature and do not affect brake light operation but are nonetheless detected by the OBD system, resulting in a DTC and subsequent replacement.Electrical contact failures of the BS and EWM contacts result in a DTC also, and EWM contact failures result in the shifter being stuck in the park (which can be overridden by the consumer).Accordingly MB maintains that electrical contact failures of the switch have no safety consequence since the brake lamps remain operational and the cruise control is always disabled.MB determined that mechanical failures of the switch, which are rare in their assessment, can result from internal wear and/or increased switch operating temperatures.High temperatures occur due to overheating of the BLS contacts and can cause the internal plastic components to melt.In one scenario overheated BLS contacts may melt to the extended plunger and are damaged when the brake pedal is released resulting in the brake lights staying on.In another scenario the increased temperatures and/or internal wear can cause the plunger to stick in the fully depressed position.In this case the cruise may not cancel when the brake is applied and the driver may have to use high brake pedal forces or other means (shifting to neutral or using the cruise master switch) to disengage the cruise.Additionally the vacuum assist can be depleted if the driver pumps the brakes resulting in reduced braking effectiveness and even higher pedal forces.In its March 31, 2011 defect notification, MB stated that to remediate the potential need for excessive brake force it would conduct a safety recall (11V-208) to replace the switch with a more robustly designed component.The recall includes 136,751 model year 2000 - 2002 M-Class and model year 2000 - 2004 M-Class AMG vehicles.Owner notification letters will be mailed
Additional source detail variants (4)
Exterior Lighting:brake Lights:switch
ODI opened the investigation based on reports that the subject vehicle brake lamp switch (switch) failure caused 1) inoperative brake lamps (stay on or fail to illuminate), and/or 2) shift interlock failure (shifter locked in park), and/or 3) the cruise control to fail to cancel with brake application.Consumers also reported the illumination of a warning lamp on the instrument panel.The switch contains three sets of electrical contacts and a (normally extended) spring loaded plunger that actuates the contacts as it moves.As installed in the vehicle, the plunger contacts the brake pedal arm and is pushed into the switch; as the driver applies the pedal the plunger extends.One set of contacts (BLS) operates the stop lamps, a second set (EWM) controls the shift interlock system, and a third set (BS) is used by an on-board diagnostic (OBD) system to monitor switch operation.The cruise control monitors the BLS signal to determine when the brake is applied, the primary way the system is disabled when set.The relative timing of contact actuation in response to plunger movement allows the OBD system to detect a switch fault.When a fault is detected a malfunction indication lamp (MIL) is illuminated (driver alert), a diagnostic trouble code (DTC) is stored (for the service technician), and cruise control operation is inhibited (as a failsafe).In its response to ODI's January 2011 information request letter, MB explained its assessment of switch failures which was based primarily on evaluation of field return failures.MB identified both 1) electrical contact and 2) mechanical switch failure mechanisms.According to MB's analysis, electrical contact failure is the predominate failure type and the failure consequence depends on which contact fails.For instance MB claims that BLS contact failures are momentary in nature and do not affect brake light operation but are nonetheless detected by the OBD system, resulting in a DTC and subsequent replacement.Electrical contact failures of the BS and EWM contacts result in a DTC also, and EWM contact failures result in the shifter being stuck in the park (which can be overridden by the consumer).Accordingly MB maintains that electrical contact failures of the switch have no safety consequence since the brake lamps remain operational and the cruise control is always disabled.MB determined that mechanical failures of the switch, which are rare in their assessment, can result from internal wear and/or increased switch operating temperatures.High temperatures occur due to overheating of the BLS contacts and can cause the internal plastic components to melt.In one scenario overheated BLS contacts may melt to the extended plunger and are damaged when the brake pedal is released resulting in the brake lights staying on.In another scenario the increased temperatures and/or internal wear can cause the plunger to stick in the fully depressed position.In this case the cruise may not cancel when the brake is applied and the driver may have to use high brake pedal forces or other means (shifting to neutral or using the cruise master switch) to disengage the cruise.Additionally the vacuum assist can be depleted if the driver pumps the brakes resulting in reduced braking effectiveness and even higher pedal forces.In its March 31, 2011 defect notification, MB stated that to remediate the potential need for excessive brake force it would conduct a safety recall (11V-208) to replace the switch with a more robustly designed component.The recall includes 136,751 model year 2000 - 2002 M-Class and model year 2000 - 2004 M-Class AMG vehicles.Owner notification letters will be mailed
Service Brakes, Hydraulic
ODI opened the investigation based on reports that the subject vehicle brake lamp switch (switch) failure caused 1) inoperative brake lamps (stay on or fail to illuminate), and/or 2) shift interlock failure (shifter locked in park), and/or 3) the cruise control to fail to cancel with brake application.Consumers also reported the illumination of a warning lamp on the instrument panel.The switch contains three sets of electrical contacts and a (normally extended) spring loaded plunger that actuates the contacts as it moves.As installed in the vehicle, the plunger contacts the brake pedal arm and is pushed into the switch; as the driver applies the pedal the plunger extends.One set of contacts (BLS) operates the stop lamps, a second set (EWM) controls the shift interlock system, and a third set (BS) is used by an on-board diagnostic (OBD) system to monitor switch operation.The cruise control monitors the BLS signal to determine when the brake is applied, the primary way the system is disabled when set.The relative timing of contact actuation in response to plunger movement allows the OBD system to detect a switch fault.When a fault is detected a malfunction indication lamp (MIL) is illuminated (driver alert), a diagnostic trouble code (DTC) is stored (for the service technician), and cruise control operation is inhibited (as a failsafe).In its response to ODI's January 2011 information request letter, MB explained its assessment of switch failures which was based primarily on evaluation of field return failures.MB identified both 1) electrical contact and 2) mechanical switch failure mechanisms.According to MB's analysis, electrical contact failure is the predominate failure type and the failure consequence depends on which contact fails.For instance MB claims that BLS contact failures are momentary in nature and do not affect brake light operation but are nonetheless detected by the OBD system, resulting in a DTC and subsequent replacement.Electrical contact failures of the BS and EWM contacts result in a DTC also, and EWM contact failures result in the shifter being stuck in the park (which can be overridden by the consumer).Accordingly MB maintains that electrical contact failures of the switch have no safety consequence since the brake lamps remain operational and the cruise control is always disabled.MB determined that mechanical failures of the switch, which are rare in their assessment, can result from internal wear and/or increased switch operating temperatures.High temperatures occur due to overheating of the BLS contacts and can cause the internal plastic components to melt.In one scenario overheated BLS contacts may melt to the extended plunger and are damaged when the brake pedal is released resulting in the brake lights staying on.In another scenario the increased temperatures and/or internal wear can cause the plunger to stick in the fully depressed position.In this case the cruise may not cancel when the brake is applied and the driver may have to use high brake pedal forces or other means (shifting to neutral or using the cruise master switch) to disengage the cruise.Additionally the vacuum assist can be depleted if the driver pumps the brakes resulting in reduced braking effectiveness and even higher pedal forces.In its March 31, 2011 defect notification, MB stated that to remediate the potential need for excessive brake force it would conduct a safety recall (11V-208) to replace the switch with a more robustly designed component.The recall includes 136,751 model year 2000 - 2002 M-Class and model year 2000 - 2004 M-Class AMG vehicles.Owner notification letters will be mailed
Vehicle Speed Control:cruise Control
ODI opened the investigation based on reports that the subject vehicle brake lamp switch (switch) failure caused 1) inoperative brake lamps (stay on or fail to illuminate), and/or 2) shift interlock failure (shifter locked in park), and/or 3) the cruise control to fail to cancel with brake application.Consumers also reported the illumination of a warning lamp on the instrument panel.The switch contains three sets of electrical contacts and a (normally extended) spring loaded plunger that actuates the contacts as it moves.As installed in the vehicle, the plunger contacts the brake pedal arm and is pushed into the switch; as the driver applies the pedal the plunger extends.One set of contacts (BLS) operates the stop lamps, a second set (EWM) controls the shift interlock system, and a third set (BS) is used by an on-board diagnostic (OBD) system to monitor switch operation.The cruise control monitors the BLS signal to determine when the brake is applied, the primary way the system is disabled when set.The relative timing of contact actuation in response to plunger movement allows the OBD system to detect a switch fault.When a fault is detected a malfunction indication lamp (MIL) is illuminated (driver alert), a diagnostic trouble code (DTC) is stored (for the service technician), and cruise control operation is inhibited (as a failsafe).In its response to ODI's January 2011 information request letter, MB explained its assessment of switch failures which was based primarily on evaluation of field return failures.MB identified both 1) electrical contact and 2) mechanical switch failure mechanisms.According to MB's analysis, electrical contact failure is the predominate failure type and the failure consequence depends on which contact fails.For instance MB claims that BLS contact failures are momentary in nature and do not affect brake light operation but are nonetheless detected by the OBD system, resulting in a DTC and subsequent replacement.Electrical contact failures of the BS and EWM contacts result in a DTC also, and EWM contact failures result in the shifter being stuck in the park (which can be overridden by the consumer).Accordingly MB maintains that electrical contact failures of the switch have no safety consequence since the brake lamps remain operational and the cruise control is always disabled.MB determined that mechanical failures of the switch, which are rare in their assessment, can result from internal wear and/or increased switch operating temperatures.High temperatures occur due to overheating of the BLS contacts and can cause the internal plastic components to melt.In one scenario overheated BLS contacts may melt to the extended plunger and are damaged when the brake pedal is released resulting in the brake lights staying on.In another scenario the increased temperatures and/or internal wear can cause the plunger to stick in the fully depressed position.In this case the cruise may not cancel when the brake is applied and the driver may have to use high brake pedal forces or other means (shifting to neutral or using the cruise master switch) to disengage the cruise.Additionally the vacuum assist can be depleted if the driver pumps the brakes resulting in reduced braking effectiveness and even higher pedal forces.In its March 31, 2011 defect notification, MB stated that to remediate the potential need for excessive brake force it would conduct a safety recall (11V-208) to replace the switch with a more robustly designed component.The recall includes 136,751 model year 2000 - 2002 M-Class and model year 2000 - 2004 M-Class AMG vehicles.Owner notification letters will be mailed
Vehicle Speed Control
ODI opened the investigation based on reports that the subject vehicle brake lamp switch (switch) failure caused 1) inoperative brake lamps (stay on or fail to illuminate), and/or 2) shift interlock failure (shifter locked in park), and/or 3) the cruise control to fail to cancel with brake application.Consumers also reported the illumination of a warning lamp on the instrument panel.The switch contains three sets of electrical contacts and a (normally extended) spring loaded plunger that actuates the contacts as it moves.As installed in the vehicle, the plunger contacts the brake pedal arm and is pushed into the switch; as the driver applies the pedal the plunger extends.One set of contacts (BLS) operates the stop lamps, a second set (EWM) controls the shift interlock system, and a third set (BS) is used by an on-board diagnostic (OBD) system to monitor switch operation.The cruise control monitors the BLS signal to determine when the brake is applied, the primary way the system is disabled when set.The relative timing of contact actuation in response to plunger movement allows the OBD system to detect a switch fault.When a fault is detected a malfunction indication lamp (MIL) is illuminated (driver alert), a diagnostic trouble code (DTC) is stored (for the service technician), and cruise control operation is inhibited (as a failsafe).In its response to ODI's January 2011 information request letter, MB explained its assessment of switch failures which was based primarily on evaluation of field return failures.MB identified both 1) electrical contact and 2) mechanical switch failure mechanisms.According to MB's analysis, electrical contact failure is the predominate failure type and the failure consequence depends on which contact fails.For instance MB claims that BLS contact failures are momentary in nature and do not affect brake light operation but are nonetheless detected by the OBD system, resulting in a DTC and subsequent replacement.Electrical contact failures of the BS and EWM contacts result in a DTC also, and EWM contact failures result in the shifter being stuck in the park (which can be overridden by the consumer).Accordingly MB maintains that electrical contact failures of the switch have no safety consequence since the brake lamps remain operational and the cruise control is always disabled.MB determined that mechanical failures of the switch, which are rare in their assessment, can result from internal wear and/or increased switch operating temperatures.High temperatures occur due to overheating of the BLS contacts and can cause the internal plastic components to melt.In one scenario overheated BLS contacts may melt to the extended plunger and are damaged when the brake pedal is released resulting in the brake lights staying on.In another scenario the increased temperatures and/or internal wear can cause the plunger to stick in the fully depressed position.In this case the cruise may not cancel when the brake is applied and the driver may have to use high brake pedal forces or other means (shifting to neutral or using the cruise master switch) to disengage the cruise.Additionally the vacuum assist can be depleted if the driver pumps the brakes resulting in reduced braking effectiveness and even higher pedal forces.In its March 31, 2011 defect notification, MB stated that to remediate the potential need for excessive brake force it would conduct a safety recall (11V-208) to replace the switch with a more robustly designed component.The recall includes 136,751 model year 2000 - 2002 M-Class and model year 2000 - 2004 M-Class AMG vehicles.Owner notification letters will be mailed
EA08009 · Brake Line Chafe
Opened Apr 28, 2008 · Closed Dec 16, 2009
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ANALYSIS OF COMPLAINTS TO ODI AND MERCEDES AND WARRANTY CLAIM DATA SUBMITTED BY MERCEDES INDICATES THAT THE ALLEGED DEFECT HAS OCCURRED AT A LOW RATE (36.5 COMPLAINTS PER 100,000 VEHICLES AND 0.29 PERCENT WARRANTY CLAIM RATE), WITH NO DISCERNABLE DEFECT TREND INDICATING THAT THE RATE OF CHAFING RELATED BRAKE LINE FAILURES IS INCREASING.THERE HAVE BEEN NO NEW COMPLAINTS SINCE JANUARY 2009.WHEN THE ANALYSIS IS LIMITED TO INCIDENTS OF BRAKE LINE LEAKAGE THAT RESULTED IN ALLEGATIONS OF REDUCED BRAKE EFFECTIVENESS, THE RATE DROPS EVEN FURTHER (22.3 COMPLAINTS PER 100,000 VEHICLES AND 0.04 PERCENT WARRANTY CLAIM RATE). MERCEDES PROVIDED DATA SHOWING THAT IN THE RARE INSTANCES WHEN CHAFING DID PROGRESS TO BRAKE LINE LEAKAGE THE DRIVER WOULD BE IMMEDIATELY ALERTED TO A PROBLEM BY ILLUMINATION OF THE BRIGHT YELLOW ESP/BAS WARNING LAMP AND CHANGES IN BRAKE PEDAL FEEL.CONTINUED OPERATION WITH A LEAKING BRAKE LINE WOULD RESULT IN ILLUMINATION OF THE BRIGHT RED BRAKE WARNING LAMP AND AN AUDIBLE CHIME DUE TO LOW MASTER CYLINDER RESERVOIR LEVEL. CONTINUED OPERATION WITH THE BRAKE WARNING LAMP ILLUMINATED WOULD ULTIMATELY DRAIN THE RESERVOIR FOR THE AFFECTED CIRCUIT, RESULTING IN LOSS OF THE CIRCUIT AND AN APPROXIMATELY 80% INCREASE IN STOPPING DISTANCES. SURVEYS CONDUCTED BY ODI AND VRTC INDICATE THAT ROUTING ANOMALIES MAY BE MORE COMMON THAN THE COMPLAINT AND WARRANTY DATA SUGGEST FOR THE SUBJECT LINE BUNDLE, WITH LINE CONTACT OR OTHER ROUTING ANOMALY NOTED IN 13 OF 51 VEHICLES SURVEYED BY ODI AND VRTC (25.5%).WHILE EVIDENCE OF CONTACT BETWEEN THE FUEL LINE AND SUBJECT BRAKE IN A PARTICULAR VEHICLE IS NOT NECESSARILY PREDICTIVE OF EVENTUAL LINE FAILURE/LEAKAGE, SIGNIFICANT CHAFING WEAR WAS NOTED IN TWO SURVEY VEHICLES (3.9%).TO ADDRESS CONCERNS WITH LINE ROUTING AND ENSURE THAT LINES WITH EVIDENT CHAFING DO NOT PROGRESS TO A LEAK CONDITION, MERCEDES WILL CONDUCT AN OWNER NOTIFICATION PROGRAM INSTRUCTING OWNERS TO BRING THE VEHICLES TO A DEALER FOR A FREE INSPECTION AND REPAIR.LINES THAT DO NOT HAVE A SPACER (RUBBER GROMMET OR OMEGA-CLIP) BETWEEN THE SUBJECT FUEL AND BRAKE LINES WILL HAVE AN OMEGA-CLIP SPACER INSTALLED TO ENSURE ADEQUATE CLEARANCE BETWEEN THE LINES.BRAKE LINES WITH CHAFE MARKS WILL BE REPLACED. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED. FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-009 CLOSING REPORT.
Additional source detail variants (2)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
ANALYSIS OF COMPLAINTS TO ODI AND MERCEDES AND WARRANTY CLAIM DATA SUBMITTED BY MERCEDES INDICATES THAT THE ALLEGED DEFECT HAS OCCURRED AT A LOW RATE (36.5 COMPLAINTS PER 100,000 VEHICLES AND 0.29 PERCENT WARRANTY CLAIM RATE), WITH NO DISCERNABLE DEFECT TREND INDICATING THAT THE RATE OF CHAFING RELATED BRAKE LINE FAILURES IS INCREASING.THERE HAVE BEEN NO NEW COMPLAINTS SINCE JANUARY 2009.WHEN THE ANALYSIS IS LIMITED TO INCIDENTS OF BRAKE LINE LEAKAGE THAT RESULTED IN ALLEGATIONS OF REDUCED BRAKE EFFECTIVENESS, THE RATE DROPS EVEN FURTHER (22.3 COMPLAINTS PER 100,000 VEHICLES AND 0.04 PERCENT WARRANTY CLAIM RATE). MERCEDES PROVIDED DATA SHOWING THAT IN THE RARE INSTANCES WHEN CHAFING DID PROGRESS TO BRAKE LINE LEAKAGE THE DRIVER WOULD BE IMMEDIATELY ALERTED TO A PROBLEM BY ILLUMINATION OF THE BRIGHT YELLOW ESP/BAS WARNING LAMP AND CHANGES IN BRAKE PEDAL FEEL.CONTINUED OPERATION WITH A LEAKING BRAKE LINE WOULD RESULT IN ILLUMINATION OF THE BRIGHT RED BRAKE WARNING LAMP AND AN AUDIBLE CHIME DUE TO LOW MASTER CYLINDER RESERVOIR LEVEL. CONTINUED OPERATION WITH THE BRAKE WARNING LAMP ILLUMINATED WOULD ULTIMATELY DRAIN THE RESERVOIR FOR THE AFFECTED CIRCUIT, RESULTING IN LOSS OF THE CIRCUIT AND AN APPROXIMATELY 80% INCREASE IN STOPPING DISTANCES. SURVEYS CONDUCTED BY ODI AND VRTC INDICATE THAT ROUTING ANOMALIES MAY BE MORE COMMON THAN THE COMPLAINT AND WARRANTY DATA SUGGEST FOR THE SUBJECT LINE BUNDLE, WITH LINE CONTACT OR OTHER ROUTING ANOMALY NOTED IN 13 OF 51 VEHICLES SURVEYED BY ODI AND VRTC (25.5%).WHILE EVIDENCE OF CONTACT BETWEEN THE FUEL LINE AND SUBJECT BRAKE IN A PARTICULAR VEHICLE IS NOT NECESSARILY PREDICTIVE OF EVENTUAL LINE FAILURE/LEAKAGE, SIGNIFICANT CHAFING WEAR WAS NOTED IN TWO SURVEY VEHICLES (3.9%).TO ADDRESS CONCERNS WITH LINE ROUTING AND ENSURE THAT LINES WITH EVIDENT CHAFING DO NOT PROGRESS TO A LEAK CONDITION, MERCEDES WILL CONDUCT AN OWNER NOTIFICATION PROGRAM INSTRUCTING OWNERS TO BRING THE VEHICLES TO A DEALER FOR A FREE INSPECTION AND REPAIR.LINES THAT DO NOT HAVE A SPACER (RUBBER GROMMET OR OMEGA-CLIP) BETWEEN THE SUBJECT FUEL AND BRAKE LINES WILL HAVE AN OMEGA-CLIP SPACER INSTALLED TO ENSURE ADEQUATE CLEARANCE BETWEEN THE LINES.BRAKE LINES WITH CHAFE MARKS WILL BE REPLACED. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED. FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-009 CLOSING REPORT.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ANALYSIS OF COMPLAINTS TO ODI AND MERCEDES AND WARRANTY CLAIM DATA SUBMITTED BY MERCEDES INDICATES THAT THE ALLEGED DEFECT HAS OCCURRED AT A LOW RATE (36.5 COMPLAINTS PER 100,000 VEHICLES AND 0.29 PERCENT WARRANTY CLAIM RATE), WITH NO DISCERNABLE DEFECT TREND INDICATING THAT THE RATE OF CHAFING RELATED BRAKE LINE FAILURES IS INCREASING.THERE HAVE BEEN NO NEW COMPLAINTS SINCE JANUARY 2009.WHEN THE ANALYSIS IS LIMITED TO INCIDENTS OF BRAKE LINE LEAKAGE THAT RESULTED IN ALLEGATIONS OF REDUCED BRAKE EFFECTIVENESS, THE RATE DROPS EVEN FURTHER (22.3 COMPLAINTS PER 100,000 VEHICLES AND 0.04 PERCENT WARRANTY CLAIM RATE). MERCEDES PROVIDED DATA SHOWING THAT IN THE RARE INSTANCES WHEN CHAFING DID PROGRESS TO BRAKE LINE LEAKAGE THE DRIVER WOULD BE IMMEDIATELY ALERTED TO A PROBLEM BY ILLUMINATION OF THE BRIGHT YELLOW ESP/BAS WARNING LAMP AND CHANGES IN BRAKE PEDAL FEEL.CONTINUED OPERATION WITH A LEAKING BRAKE LINE WOULD RESULT IN ILLUMINATION OF THE BRIGHT RED BRAKE WARNING LAMP AND AN AUDIBLE CHIME DUE TO LOW MASTER CYLINDER RESERVOIR LEVEL. CONTINUED OPERATION WITH THE BRAKE WARNING LAMP ILLUMINATED WOULD ULTIMATELY DRAIN THE RESERVOIR FOR THE AFFECTED CIRCUIT, RESULTING IN LOSS OF THE CIRCUIT AND AN APPROXIMATELY 80% INCREASE IN STOPPING DISTANCES. SURVEYS CONDUCTED BY ODI AND VRTC INDICATE THAT ROUTING ANOMALIES MAY BE MORE COMMON THAN THE COMPLAINT AND WARRANTY DATA SUGGEST FOR THE SUBJECT LINE BUNDLE, WITH LINE CONTACT OR OTHER ROUTING ANOMALY NOTED IN 13 OF 51 VEHICLES SURVEYED BY ODI AND VRTC (25.5%).WHILE EVIDENCE OF CONTACT BETWEEN THE FUEL LINE AND SUBJECT BRAKE IN A PARTICULAR VEHICLE IS NOT NECESSARILY PREDICTIVE OF EVENTUAL LINE FAILURE/LEAKAGE, SIGNIFICANT CHAFING WEAR WAS NOTED IN TWO SURVEY VEHICLES (3.9%).TO ADDRESS CONCERNS WITH LINE ROUTING AND ENSURE THAT LINES WITH EVIDENT CHAFING DO NOT PROGRESS TO A LEAK CONDITION, MERCEDES WILL CONDUCT AN OWNER NOTIFICATION PROGRAM INSTRUCTING OWNERS TO BRING THE VEHICLES TO A DEALER FOR A FREE INSPECTION AND REPAIR.LINES THAT DO NOT HAVE A SPACER (RUBBER GROMMET OR OMEGA-CLIP) BETWEEN THE SUBJECT FUEL AND BRAKE LINES WILL HAVE AN OMEGA-CLIP SPACER INSTALLED TO ENSURE ADEQUATE CLEARANCE BETWEEN THE LINES.BRAKE LINES WITH CHAFE MARKS WILL BE REPLACED. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED. FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-009 CLOSING REPORT.
PE07007 · Electronic Stability Control Malfunction
Opened Feb 1, 2007 · Closed Jul 11, 2007
Status: closed (inferred from source dates) · Electronic Stability Control:automatic (asc)
ODI OPENED PE07-007 AFTER RECEIVING 4 COMPLAINTS WITHIN A 6 WEEK PERIOD ALLEGING INCIDENTS OF UNCOMMANDED BRAKE APPLICATION IN MODEL YEAR (MY) 2000 THROUGH 2001 MERCEDES M CLASS SPORT UTILITY VEHICLES.INFORMATION CONTAINED IN THE REPORTS OR GATHERED IN SUBSEQUENT CONSUMER INTERVIEWS INDICATED THAT THE INCIDENTS WERE CAUSED BY FAULTS IN THE ELECTRONIC STABILITY PROGRAM (ESP) SYSTEM WHICH WERE REPAIRED BY REPLACING THE YAW RATE SENSORS.ALTHOUGH THE SAME YAW RATE SENSOR IS USED IN APPROXIMATELY 800,000 OTHER MERCEDES M-CLASS, C-CLASS AND SLK MODELS, TO DATE THERE HAS BEEN ONLY ONE RELATED COMPLAINT TO ODI IN THOSE VEHICLES. DURING THIS INVESTIGATION MERCEDES BENZ PROVIDED ODI WITH 327 COMPLAINTS RELATED TO THE ESP SYSTEM IN THE MY 2000 THROUGH 2001 M CLASS VEHICLES.SEVEN OF THE COMPLAINTS SUBMITTED BY MERCEDES ALLEGED INCIDENTS OF UNCOMMANDED BRAKE ACTIVATION WHILE DRIVING, WITH TWO OF THESE INVOLVING VEHICLES IDENTIFIED IN THE ODI COMPLAINTS.NONE OF THE INCIDENTS RESULTED IN CRASH OR INJURY.HOWEVER, THE OWNERS DID EXPRESS SAFETY CONCERNS DUE TO THE SUDDEN, UNEXPECTED CHANGE IN VEHICLE SPEED AND DIRECTION. ON MAY 10, 2007 MERCEDES BENZ MET WITH NHTSA TO PROVIDE A TECHNICAL PRESENTATION AND CONDUCT A DRIVING DEMONSTRATION OF THE ESP SYSTEM PERFORMANCE WITH SIMULATED ELECTRICAL FAULTS IN THE YAW RATE SENSOR.MERCEDES SHOWED THAT THE ESP SYSTEM IS PROGRAMMED TO DIAGNOSE ELECTRICAL FAULTS AND THAT BRAKE APPLICATIONS RESULTING FROM YAW RATE SENSOR ELECTRICAL FAULTS ARE VERY SHORT IN DURATION (0.3 SECONDS OR LESS) AND DO NOT AFFECT VEHICLE CONTROL OR STABILITY. NINE OF THE CONSUMER COMPLAINTS TO ODI AND MERCEDES ALLEGED BRAKE ACTIVATIONS LONGER THAN 0.3 SECONDS, WITH SEVERAL ALLEGING THAT THE INCIDENT LASTED UNTIL THE VEHICLE CAME TO A STOP.A COMPLAINT VEHICLE THAT ALLEGED MULTIPLE INCIDENTS WAS EVALUATED BY ODI AT THE VEHICLE RESEARCH AND TEST CENTER (VRTC) IN EAST LIBERTY, OHIO.VRTC WAS UNABLE TO DUPLICATE THE CONDITION.DUE TO THE LOW COMPLAINT RATE AND ONLY ONE NEW COMPLAINT TO ODI OR MERCEDES SINCE JANUARY 2007, THIS INVESTIGATION HAS BEEN CLOSED.ODI WILL CONTINUE TO MONITOR COMPLAINTS IN THE SUBJECT VEHICLES AND OTHER MERCEDES PRODUCTS USING THE SAME YAW RATE SENSOR AND MERCEDES WILL PROVIDE UPDATES ON FIELD EXPERIENCE (COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS) THROUGH THE END OF 2007.
Illustration