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2005 Mercedes Benz E500

Owner reports · Recalls · Investigations

More warning signs than most E500 years

Owner complaints for the 2005 Mercedes Benz E500 are substantially higher than the model-year median of 50.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all E500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

124 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports4 injury reports

What owners actually said

140 reports
50,000 miles · Mar 25, 2021
Fuel System, GasolineSeats

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. THE CONTACT STATED THERE WAS AN ABNORMAL FUEL ODOR DETECTED. THE VEHICLE WAS TAKEN TO EURO AUTO CENTER (5180 VENICE BLVD LOS ANGELES, CA 90019, (323) 938-9888) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SEATS WERE SOAKED IN FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUF…

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TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. THE CONTACT STATED THERE WAS AN ABNORMAL FUEL ODOR DETECTED. THE VEHICLE WAS TAKEN TO EURO AUTO CENTER (5180 VENICE BLVD LOS ANGELES, CA 90019, (323) 938-9888) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SEATS WERE SOAKED IN FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. ## VIN PASSED ## MERCEDES-BENZ E500 2005 ##

NHTSA ODI #11404820

169,000 miles · Jan 28, 2021
Suspension

I HAVE REPLACED THE SUSPENSION BEFORE AND NOW THE SUSPENSION LIGHT COMES BACK ON. THE CAR IS DOWN LOWER THAN NORMAL. THIS IS ALL THE TIME.

NHTSA ODI #11390452

800,000 miles · Sep 7, 2020
Fuel/propulsion System

EMISSION SYSTEM HAS MULTIPLE ISSUES OVER TIME THAT CAUSE CHECK ENGINE LIGJT TO ENGAGE. PROBLEM S RANGE FROM, GAS CAP TO FUEL TANK PARTS TO VALVES TO CARBON CANISTER ISSUES. ALL ISSUES OCCUR WHEN VEHICLE IS STATIONARY AND IN MOTION. NO IMPACT.

NHTSA ODI #11353533

175,542 miles · Apr 16, 2020
Suspension

I WAS DRIVING MY 2005 E500 4MATIC MERCEDES HIT A GIANT POT HOLE BUSTING MY LEFT PASSENGER RIM N WHEEL. SUSPENSION MALFUNCTION BEGIN BY THE CAR NOT RISING DUE TO A MALFUNCTION. REPORTED THE INCIDENT TO SCDOT ON 12/5/2019. MY CLAIM WAS DENIED. I RECEIVED A LETTER STATING THE POT HOLE WAS FIXED A D THEY WERE UNAWARE OF THE DAMAGED…

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I WAS DRIVING MY 2005 E500 4MATIC MERCEDES HIT A GIANT POT HOLE BUSTING MY LEFT PASSENGER RIM N WHEEL. SUSPENSION MALFUNCTION BEGIN BY THE CAR NOT RISING DUE TO A MALFUNCTION. REPORTED THE INCIDENT TO SCDOT ON 12/5/2019. MY CLAIM WAS DENIED. I RECEIVED A LETTER STATING THE POT HOLE WAS FIXED A D THEY WERE UNAWARE OF THE DAMAGED ROAD BECAUSE NO OTHER REPORTS WAS MADE ABOUT THE GIGANTIC POTHOLE. *TR

NHTSA ODI #11321351

170,000 miles · Feb 20, 2020
Visibility/wiper

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT WATER ENTERED THE CABIN OF THE VEHICLE FROM THE SUNROOF. THE CONTACT STATED THAT THE WATER ENTERED THE SUNROOF, ROLLED DOWN THE DRIVER'S SIDE DOOR AND INTO THE ENGINE COMPARTMENT. THE BATTERY AND SERVICE ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WA…

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TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT WATER ENTERED THE CABIN OF THE VEHICLE FROM THE SUNROOF. THE CONTACT STATED THAT THE WATER ENTERED THE SUNROOF, ROLLED DOWN THE DRIVER'S SIDE DOOR AND INTO THE ENGINE COMPARTMENT. THE BATTERY AND SERVICE ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE AUXILIARY BATTERY, THE REAR BATTERY, AND THE ALTERNATOR WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). (RBM OF ATLANTA, INC. 7640 ROSWELL RD, ATLANTA, GA 30350) WAS NOTIFIED OF THE RECALL AND INFORMED THE CONTACT THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11310409

Mileage unknown · Dec 17, 2019
Service Brakes

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES LOST POWER AND DID NOT STOP THE VEHICLE. IN ADDITION, THE 'STOP DRIVING THE VEHICLE' WARNING INDICATOR ILLUMINATED. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ENCINO (888-280-0902…

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TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES LOST POWER AND DID NOT STOP THE VEHICLE. IN ADDITION, THE 'STOP DRIVING THE VEHICLE' WARNING INDICATOR ILLUMINATED. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ENCINO (888-280-0902, LOCATED AT 16721 VENTURA BLVD, ENCINO, CA 91436). THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, BUT ASSURED THE CONTACT THAT THE VEHICLE WOULD BE REPAIRED. THE FAILURE RECURRED A COUPLE OF TIMES AND THE VEHICLE WAS TAKEN TO KEYES EUROPEAN MERCEDES-BENZ (818-574-5053, LOCATED AT 5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD BE CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED.

NHTSA ODI #11289647

130,000 miles · Apr 18, 2019
Air Bags

THE WARNING LIGHT INDICATING THAT THE AIRBAG MIGHT NOT DEPLOY IS ILLUMINATED. COULD THIS BE A MANUFRACTURING DEFECT?

NHTSA ODI #11197168

Mileage unknown · Apr 13, 2019
Fuel/propulsion System

FUEL PUMP UNDER WARRANTY AND MERCEDES DEALER REFUSED TO REIMBURSE FOR REPAIR

NHTSA ODI #11195992

151,000 miles · Sep 25, 2018
Fuel/propulsion System

2005 MERCEDES E500 WAGON HAS A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE WHEN THE FUEL TANK IS COMPLETELY FILLED. THIS ODOR PERSISTS FOR A FEW DAYS UNTIL THE FUEL LEVEL HAS GONE DOWN. THIS HAS PERSISTED FOR ABOUT A YEAR. DUE TO THIS SAFETY ISSUE, MB HAS EXTENDED THE WARRANTY ON THIS PART TO REPAIR IT. VEHICLE WAS TAKEN…

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2005 MERCEDES E500 WAGON HAS A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE WHEN THE FUEL TANK IS COMPLETELY FILLED. THIS ODOR PERSISTS FOR A FEW DAYS UNTIL THE FUEL LEVEL HAS GONE DOWN. THIS HAS PERSISTED FOR ABOUT A YEAR. DUE TO THIS SAFETY ISSUE, MB HAS EXTENDED THE WARRANTY ON THIS PART TO REPAIR IT. VEHICLE WAS TAKEN TO MB OF PLANO FOR REPAIR. ONCE THE TECHNICIAN CONFIRMED THE FUEL TANK NEEDED TO BE REPLACED, THE TECHNICIAN FOLLOWED THE PROCEDURE WHICH REQUIRES THEM TO REMOVE THE MUFFLER SYSTEM TO REMOVE THE FUEL TANK. THE TECHNICIAN STATED THAT A MUFFLER BRACKET WAS RUSTED AND WOULD NEED TO BE REPLACED TO COMPLETE THE REPAIR. THE DEALERSHIP NOTIFIED ME THAT THIS BRACKET IS ONLY AVAILABLE AS A PART OF THE COMPLETE MUFFLER AND WOULD COST ~$600 TO REPLACE AND WOULD NOT BE COVERED BY THE WARRANTY. THE MUFFLER WAS OPERATING PROPERLY AND DOES NOT NEED TO BE REPLACED FOR ANY OTHER REASON. THE DEALERSHIP APPEALED THE WARRANTY AND THAT WAS DENIED. I APPEALED TO THE MERCEDES EXECUTIVE REFERRAL TEAM AND THEY ALSO DENIED THE CLAIM DUE TO THE AGE AND MILEAGE OF THE VEHICLE. IF I AM NOT WILLING TO SPEND $600 TO REPLACE A PERFECTLY GOOD MUFFLER, THEN I WILL HAVE TO DRIVE A VEHICLE WITH TWO SMALL CHILDREN THAT HAS A LIVE GASOLINE LEAK INSIDE THE CABIN BECAUSE MERCEDES BENZ WILL NOT REPLACE THE MUFFLER BRACKET. I HAVE BEEN IN CONTACT WITH RALPH AT MERCEDES BENZ EXECUTIVE REFERRAL AS WELL AS THE MERCEDES BENZ OF PLANO SERVICE DEPARTMENT.

NHTSA ODI #11131566

7 miles · Aug 5, 2018
Fuel/propulsion SystemUnknown Or Other

I TOOK MY CAR TO THE DEALERSHIP BECAUSE IT WAS A RED BATTERY ON THE DASH BOARD, I WAS TOLD I NEED A FUEL PUMP, I TOLD THE DEALERSHIP I HAVE A WARRANTY FOR THIS, BUT I WAS TOLD THE PAPER I HAVE EXPLAIN WHAT A WARRANTY IS, I CALLED MERCEDES HEADQUARTERS SEVERAL TIMES AND I WAS TOLD I KEEP CALLING ABOUT THE SAME THING ITS IN THE NO…

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I TOOK MY CAR TO THE DEALERSHIP BECAUSE IT WAS A RED BATTERY ON THE DASH BOARD, I WAS TOLD I NEED A FUEL PUMP, I TOLD THE DEALERSHIP I HAVE A WARRANTY FOR THIS, BUT I WAS TOLD THE PAPER I HAVE EXPLAIN WHAT A WARRANTY IS, I CALLED MERCEDES HEADQUARTERS SEVERAL TIMES AND I WAS TOLD I KEEP CALLING ABOUT THE SAME THING ITS IN THE NOTES IT IS UP TO THE SERVICE MANAGER TO APPROVE THE WARRANTY I HAD TO PAY FOR THE CAR REPAIRS EVEN THO I HAD A WARRANTY. I TOOK MY CAR TO ANOTHER MECHANIC AND I WAS TOLD I NEED A BATTERY, MY CAR IN THE STREETS WHILE I WAS DRIVING TO THE DEALERSHIP I CALLED AND HAD IT TOWED TO THE DEALERSHIP MY GRANDBABY AND I WAS IN THE HEAT FOR OVER AN HOUR WAITING FOR THE TOW TRUCK, I ALSO TOOK MY CAR TO GOODYEAR AND THEY PUT IT ON THE COMPUTER 2X AND THEY DID NOT KNOW WHY THE RED LIGHT WAS ON THEY BUT THOUGH I JUST NEED ANOTHER BATTERY

NHTSA ODI #11115803

Official recalls

3

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

22V954000 · Visibility:sun/moon Roof Assembly

Dec 23, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence & remedy

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

PE10017 · Driver Air Bag Circuit High Resistance

Opened May 14, 2010 · Closed Nov 24, 2010

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Electrical System; Electrical System:wiring; Electrical System:wiring:interior/under Dash

Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.

Additional source detail variants (5)

Air Bags:frontal

Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.

Air Bags

Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.

Electrical System

Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.

Electrical System:wiring:interior/under Dash

Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.

Electrical System:wiring

Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.