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2004 Mercedes Benz E500

Owner reports · Recalls · Investigations

More warning signs than most E500 years

Owner complaints for the 2004 Mercedes Benz E500 are substantially higher than the model-year median of 50.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

127 reports with mileage · 15 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports2 fire reports2 injury reports

Fuel/propulsion System complaints

56 reports
Clear category filter
Mileage unknown · Dec 7, 2015
Fuel/propulsion System

WHEN FILLING THE CAR WITH GASOLINE TO A FULL TANK, THERE IS A STRONG SMELL OF FUEL THAT IS VERY STRONG THE NEXT DAY. I HAVE READ IN FORUMS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND THAT MB KNOWS ABOUT THIS BUT IS NOT DOING ANYTHING ABOUT IT. IS THERE A CLASS ACTION LAW SUIT ON THIS MATTER? I BOUGHT THIS VEHICLE USED. A…

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WHEN FILLING THE CAR WITH GASOLINE TO A FULL TANK, THERE IS A STRONG SMELL OF FUEL THAT IS VERY STRONG THE NEXT DAY. I HAVE READ IN FORUMS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND THAT MB KNOWS ABOUT THIS BUT IS NOT DOING ANYTHING ABOUT IT. IS THERE A CLASS ACTION LAW SUIT ON THIS MATTER? I BOUGHT THIS VEHICLE USED. AM I PROTECTED UNDER EMISSIONS LAWS OR NOT?

NHTSA ODI #10808811

132,000 miles · Jun 9, 2015
Fuel/propulsion System

I PURCHASED MY CAR USED AT 132000 MILES. THIS WAS A PRE EXISTING CONDITION THAT DEALER DIDN'T MENTION ANYTHING ABOUT, BECAUSE THE NEXT DAY I FILLED THE TANK AS IT WAS SOLD TO ME WITH LESS THAN 1/4 TANK, NOW I KNOW WHY, I GOT A VERY STRONG ODOR OF GAS THAT FILLED MY GARAGE AND SMELLED INSIDE THE CAR AS WELL. THIS HAPPENS EVERY TI…

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I PURCHASED MY CAR USED AT 132000 MILES. THIS WAS A PRE EXISTING CONDITION THAT DEALER DIDN'T MENTION ANYTHING ABOUT, BECAUSE THE NEXT DAY I FILLED THE TANK AS IT WAS SOLD TO ME WITH LESS THAN 1/4 TANK, NOW I KNOW WHY, I GOT A VERY STRONG ODOR OF GAS THAT FILLED MY GARAGE AND SMELLED INSIDE THE CAR AS WELL. THIS HAPPENS EVERY TIME I FILL THE TANK. IT ALSO SETS A CHECK ENGINE LIGHT. DEALERSHIP I PURCHASED THE CAR FROM (NOT A MERCEDES BENZ DEALERSHIP) REFUSES ANY RESPONSIBILITY FOR THE PROBLEM. CHECK ENGINE LIGHT CODE IS "EVAPORATIVE EMISSION LEAK DETECTED (SMALL LEAK)". ALSO BECAUSE OF THE ISSUE MY GAS LIGHT WILL RANDOMLY START BLINKING AND WHEN I ACCELERATE THE CENTER DISPLAY BEEPS LIGHTS UP RED AND SAID CHECK FUEL CAP. FUEL CAP IS FINE, I THINK IT'S RELATED TO THE LEAK.

NHTSA ODI #10724418

137,608 miles · Mar 24, 2015
Fuel/propulsion System

I FELLED MY CAR UP WITH GAS AT LUNCH 12 NOON AND WHEN I GOT OFF WORK AT 5PM THE GAS FUMES WERE SO STRONG I COULD BREATHE IN MY CAR. I TUCK IT TO SOUTH BAY MERCEDES BENZ AND WAS TOLD THAT THE GAS TANK HAS A LEAK AND THE GAS HAD LEAKED IN TO THE CABIN BEHIND THE BACK SET OF MY CAR AND THAT THE REPAIRS WOULD BE COVERED BY THE WARRA…

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I FELLED MY CAR UP WITH GAS AT LUNCH 12 NOON AND WHEN I GOT OFF WORK AT 5PM THE GAS FUMES WERE SO STRONG I COULD BREATHE IN MY CAR. I TUCK IT TO SOUTH BAY MERCEDES BENZ AND WAS TOLD THAT THE GAS TANK HAS A LEAK AND THE GAS HAD LEAKED IN TO THE CABIN BEHIND THE BACK SET OF MY CAR AND THAT THE REPAIRS WOULD BE COVERED BY THE WARRANTY. IT'S BEEN OVER 2 WEEKS AND THEY HAVE NO ETA ON WHEN MY CAR WILL BE FIXED. I HAVE A LONER BUT I CHECK ONLINE AND FOUND THAT THERE ARE A LOT OF PEOPLE WITH THIS SAME PROBLEM. *TR

NHTSA ODI #10701524

191,000 miles · Mar 24, 2015
Fuel/propulsion System

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE VEHICLE AND A STRONG ODOR OF FUEL EMITTING INTO THE VEHICLE WHEN IT WAS REFUELED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER MAKING SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DI…

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TL*THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE VEHICLE AND A STRONG ODOR OF FUEL EMITTING INTO THE VEHICLE WHEN IT WAS REFUELED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER MAKING SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 191,000.

NHTSA ODI #10701499

54,000 miles · Feb 10, 2015
Fuel/propulsion SystemService Brakes

BENZ E500/55K MILES. I HAVE HAD TWO MAJOR SAFETY ISSUES WITH THE CAR. ONE BEING FUEL TANK RELATED AND THE SECOND SBC PUMP FAILURE WHILE DRIVING. ON THE FIRST, TOO LITTLE TOO LATE, SO MANY YEARS AFTER THE INCIDENT AND PURCHASE OF THE CAR, MERCEDES BENZ HAS SENT A LETTER COVERING THE REPAIR AND PARTS FOR 15 YEARS. I THINK THAT IN …

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BENZ E500/55K MILES. I HAVE HAD TWO MAJOR SAFETY ISSUES WITH THE CAR. ONE BEING FUEL TANK RELATED AND THE SECOND SBC PUMP FAILURE WHILE DRIVING. ON THE FIRST, TOO LITTLE TOO LATE, SO MANY YEARS AFTER THE INCIDENT AND PURCHASE OF THE CAR, MERCEDES BENZ HAS SENT A LETTER COVERING THE REPAIR AND PARTS FOR 15 YEARS. I THINK THAT IN ITSELF IS AN OFFENSE AND A CRIME. ON THE SECOND ISSUE, SBC PUMP MERCEDES BENZ REFUSED TO GIVE ME IN DETAIL THE EFFECT OF FAILING SBC PUMP ON OTHER PARTS OF THE CAR OR THE EFFECT OF FAILED SBC PUMP. MORE IMPORTANTLY, SERVICE MANAGERS ARE TELLING CUSTOMERS THAT THEY ARE EXPECTING ALL MODELS EQUIPPED WITH SBC PUMP TO COME TO THE SHOP. NOW THAT THE 10 YEARS IS UP IN MOST CARS AND OUT OF WARRANTY.THAT IS A SCAM WHEN THE DEALER KNOWS ALL THESE CUSTOMERS WILL COME TO THE SHOP (BECAUSE IT CANNOT BE FIXED IN ANY AUTO SHOP) THEREBY TAKING ADVANTAGE OF A SAFETY ISSUE. HOW DO CAR MANUFACTURERS GET AWAY WITH THINGS LIKE THIS AND HOW DEALERS GET AWAY WITH THINGS LIKE THIS. THE RIGHT THING TO DO IS EXTEND THE WARRANTY ON SBC PUMP TO 15 YEARS JUST LIKE THEY DID IN FUEL TANK, THAT WAY DEALER WON'T TAKE ADVANTAGE AND CUSTOMERS HAVE PEACE OF MIND AND WON'T COMPROMISE ON SAFETY. EVEN THAT IS A SLAP ON THE WRIST COMPARED TO THE OFFENSE AND CRIME.

NHTSA ODI #10682523

69,500 miles · Nov 11, 2014
Fuel/propulsion System

AFTER FILLING THE GAS TANK, I PARKED THE CAR IN MY ATTACHED GARAGE THE NEXT DAY THE GAS FUMES WERE SO STRONG INSIDE MY BASEMENT THAT I CALLED MY PLUMBER, THINKING I HAD A GAS LEAK FROM THE FURNACE. THEN I WENT INTO MY GARAGE, AND THE GAS SMELL WAS OVERWHELMING. WHEN I TOOK THE VEHICLE TO MERCEDES BENZ, THEY DID A DIAGNOSTIC A…

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AFTER FILLING THE GAS TANK, I PARKED THE CAR IN MY ATTACHED GARAGE THE NEXT DAY THE GAS FUMES WERE SO STRONG INSIDE MY BASEMENT THAT I CALLED MY PLUMBER, THINKING I HAD A GAS LEAK FROM THE FURNACE. THEN I WENT INTO MY GARAGE, AND THE GAS SMELL WAS OVERWHELMING. WHEN I TOOK THE VEHICLE TO MERCEDES BENZ, THEY DID A DIAGNOSTIC AND DETERMINED THE FUEL SENSOR WAS BAD, ALONG WITH CRACKED INNER TANK MODULE. I HAD TO REPLACE ALL THE ASSOCIATED PARTS (CABLE HARNESS, AUXILIARY PUMP, BRACKET, SEAL RING, ETC. PARTS: $710.13 AND LABOR: $496.80 = 1206.93. THIS ISSUE SHOULD BE REVIEWED AS A MANUFACTURER DEFECT. I'VE HAD MANY AUTOMOBILES, AND NEVER DID I HAVE THIS HEADACHE. AND I CERTAINLY WOULD NOT EXPECT THIS FROM THIS CAR. MERCEDES BENZ NEEDS TO OWN UP TO THESE DEFAULTS!!! ADDITIONALLY, MY BATTERY DIED AT THE SAME TIME - ANOTHER PARTS: $284.05, LABOR: $207.00. *TR

NHTSA ODI #10654097

73,836 miles · Oct 26, 2014
Fuel/propulsion System

2004 MERCEDES BENZ E500 SMELLS OF GASOLINE BOTH INSIDE AND AROUND THE VEHICLE AFTER REFUELING TO THE FULL TANK LEVEL. IT HAS BECOME NECESSARY TO LEAVE THE GARAGE DOOR OPEN AFTER FUELING IN ORDER TO VENTILATE THE GARAGE AND KEEP FUMES OUT OF THE HOUSE. THE ODOR GRADUALLY DECREASES WHEN THE VEHICLE IS DRIVEN 40-50 MILES AND THE …

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2004 MERCEDES BENZ E500 SMELLS OF GASOLINE BOTH INSIDE AND AROUND THE VEHICLE AFTER REFUELING TO THE FULL TANK LEVEL. IT HAS BECOME NECESSARY TO LEAVE THE GARAGE DOOR OPEN AFTER FUELING IN ORDER TO VENTILATE THE GARAGE AND KEEP FUMES OUT OF THE HOUSE. THE ODOR GRADUALLY DECREASES WHEN THE VEHICLE IS DRIVEN 40-50 MILES AND THE FUEL LEVEL IN THE TANK DROPS. *TR

NHTSA ODI #10650026

90,000 miles · Sep 25, 2014
Engine And Engine CoolingFuel/propulsion SystemService Brakes

CAR MAKES AN UNUSUAL, LOUD, HUMMING NOISE FROM THE REAR OF THE CAR, UPON STARTING AND CONSTANTLY, NO MATTER THE SPEED. ON OCCASION, THERE IS NO NOISE, BUT MORE OFTEN THAN NOT, THE HUMMING IS PRESENT. THE NOISE EMANATES FROM THE REAR OF THE CAR, AND CAN BE HEARD ON THE INTERIOR AND FROM THE OUTSIDE. HAVE BROUGHT THE CAR INTO…

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CAR MAKES AN UNUSUAL, LOUD, HUMMING NOISE FROM THE REAR OF THE CAR, UPON STARTING AND CONSTANTLY, NO MATTER THE SPEED. ON OCCASION, THERE IS NO NOISE, BUT MORE OFTEN THAN NOT, THE HUMMING IS PRESENT. THE NOISE EMANATES FROM THE REAR OF THE CAR, AND CAN BE HEARD ON THE INTERIOR AND FROM THE OUTSIDE. HAVE BROUGHT THE CAR INTO DEALERSHIP 3X FOR THE ISSUE, AND THEY CLAIM THEY CANNOT DUPLICATE THE PROBLEM, AND CLAIM THERE IS NOTHING WRONG. IT HAS BEEN HAPPENING FOR THE LAST 10K MILES. HAVE ALSO EXPERIENCED THE GAS SMELL ISSUE SINCE 35K MILES, AND LOST THE BRAKES RANDOMLY; BOTH ISSUES DESCRIBED BY OTHERS. *TR

NHTSA ODI #10639110

106,000 miles · Sep 12, 2014
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE VEHICLE WHILE REFUELING THE TANK. THE ODOR WAS PRESENT ON NUMEROUS OCCASIONS. THE DEALER RECOMMENDED THAT THE FUEL GASKET AND FUEL PUMP BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILU…

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TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE VEHICLE WHILE REFUELING THE TANK. THE ODOR WAS PRESENT ON NUMEROUS OCCASIONS. THE DEALER RECOMMENDED THAT THE FUEL GASKET AND FUEL PUMP BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

NHTSA ODI #10632656

137,272 miles · Aug 27, 2014
Fuel/propulsion System

I HAVE A FUEL LEAK ON THE LEFT SIDE OF MY FUEL TANK. THE FUMES ARE SO STRONG THAT I CANNOT OPERATE THE VEHICLE DUE THE AMOUNT OF FUEL THAT SETTLES ON TOP OF THE PUMP/ REGULATOR ACCESS OUTLET. THE STREAM IS EMITTING FROM THE AREA OF LEAKAGE SO QUICKLY THAT IT TAKES ABOUT A MINUTE TO PUDDLE AND DRIP TO THE GROUND. THE DANGER OF A…

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I HAVE A FUEL LEAK ON THE LEFT SIDE OF MY FUEL TANK. THE FUMES ARE SO STRONG THAT I CANNOT OPERATE THE VEHICLE DUE THE AMOUNT OF FUEL THAT SETTLES ON TOP OF THE PUMP/ REGULATOR ACCESS OUTLET. THE STREAM IS EMITTING FROM THE AREA OF LEAKAGE SO QUICKLY THAT IT TAKES ABOUT A MINUTE TO PUDDLE AND DRIP TO THE GROUND. THE DANGER OF A METAL OBJECT BEING PICKED UP BY A TIRE AND CAUGHT UP ON A PIECE OF METAL UNDER MY VEHICLE, AT THAT LOCATION, WOULD CREATE A SPARK THAT WOULD SURELY CAUSE A BLAZING FIRE TO ERUPT. ALSO, THERE IS THE DANGER OF A PASSERBY TOSSING A CIGARETTE OUT OF HIS/ HER WINDOW, BEING CAUGHT UP BY THE WIND AND SUCKED UNDERNEATH MY CAR, CAUSING A FIRE. *TR

NHTSA ODI #10628900

Official recalls

3

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

22V954000 · Visibility:sun/moon Roof Assembly

Dec 23, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence & remedy

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un