Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
MY TRANSMISSION INTERMITTENTLY GOES INTO LOW GEAR WHILE DRIVING AT FREEWAY SPEEDS. THE CAR SUDDENLY SLOWS DOWN WITHOUT THE BRAKE LIGHTS TO WARN TRAFFIC BEHIND ME. IF I PULL OVER & TURN THE ENGINE OFF & BACK ON, THE TRANSMISSION WILL SHIFT GEARS NORMALLY FOR A FEW DAYS. THE MERCEDES DEALER SAYS THERE IS NO PROBLEM & NO OTHER CA…
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MY TRANSMISSION INTERMITTENTLY GOES INTO LOW GEAR WHILE DRIVING AT FREEWAY SPEEDS. THE CAR SUDDENLY SLOWS DOWN WITHOUT THE BRAKE LIGHTS TO WARN TRAFFIC BEHIND ME. IF I PULL OVER & TURN THE ENGINE OFF & BACK ON, THE TRANSMISSION WILL SHIFT GEARS NORMALLY FOR A FEW DAYS. THE MERCEDES DEALER SAYS THERE IS NO PROBLEM & NO OTHER CARS DO THIS. NOW THE CHECK ENGINE LIGHT IS ON & THE TRANSMISSION WON'T CHANGE GEARS AT ALL. NOW THE DEALER SAYS THE TRANSMISSION MUST BE REPLACED FOR $6500. A INDEPENDENT MERCEDES REPAIR SHOP TOLD ME THAT MERCEDES MAKES A NEW TRANSMISSION VALVE BODY / ELECTRONIC CONTROL UNIT, TO FIX MY PROBLEM, FOR $4500 LESS THEN THE DEALER PRICE. HOWEVER, MERCEDES SENT A POLICY LETTER TO THEIR DEALERS ON 4/15/11 THAT SAYS MERCEDES WILL NOT SELL VALVE BODIES / ECU FOR MY TRANSMISSION TO INDEPENDENT REPAIR SHOPS. THE MERCEDES 4/15/11 LETTER REFERS TO A POLICY DOCUMENT TRP POLICY # PAC003 TO JUSTIFY NOT SELLING THE PART TO NON DEALERS. THIS DOCUMENT DEFINES THEIR RULES FOR SELLING THEFT RELATED PARTS. I READ THE DOCUMENT "PAC003", & IT ONLY SAYS THE INDEPENDENT REPAIR SHOP MUST PROVIDE DOCUMENTS THAT PROVE OWNERSHIP. MERCEDES IS IN CLEAR VIOLATION OF MULTIPLE LAWS & REGULATIONS. MERCEDES FORCES ME TO PAY A MUCH HIGHER PRICE TO THEM TO REPAIR THE "CHECK ENGINE" LIGHT & THE TRANSMISSION FAILURE. I THINK THIS IS CALLED A "MONOPOLY"! THEY USE THE "ANTI THEFT PART" AS AN EXCUSE TO CHARGE ME AN EXTRA $4500. THIS IS OUTRAGEOUS! I'M NOT WORRIED ABOUT SOMEONE STEALING MY CAR. I'M WORRIED ABOUT BEING KILLED BY ANOTHER VEHICLE CRASHING INTO ME FROM BEHIND BECAUSE THE TRANSMISSION SUDDENLY SHIFTS INTO LOW GEAR. I'VE BARELY AVOIDED AN ACCIDENT ON SEVERAL OCCASIONS. I SPOKE WITH MANY OTHER OWNERS AT THE DEALERSHIP, & THEY WERE ALL HAVING THE SAME PROBLEM WITH THEIR CARS. IT IS TIME FOR THE NHTSA TO STOP MERCEDES GOUGING CUSTOMERS. *JS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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