Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
The contact owns a 2007 Mercedes-Benz CLK350. The contact stated while driving 10-15 MPH and making a turn, the contact became aware of an abnormal sound, and the driver's side roof air bags and driver's side door air bag inadvertently deployed. The contact was able to drive to the residence. The contact's neighbor later informe…
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The contact owns a 2007 Mercedes-Benz CLK350. The contact stated while driving 10-15 MPH and making a turn, the contact became aware of an abnormal sound, and the driver's side roof air bags and driver's side door air bag inadvertently deployed. The contact was able to drive to the residence. The contact's neighbor later informed the contact that the rear driver's side tire was flat. The contact inspected the tire and noticed a blowout of the sidewall. The vehicle was towed to Costco, where the tire was replaced. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer. The contact stated that he had not been provided the diagnostic test information. The vehicle was not repaired. The manufacturer advised the contact to be patient. No further assistance was provided. The failure mileage was approximately 189,000.
NHTSA ODI #11650197
145,223 miles · Mar 29, 2021
Air BagsVehicle Speed Control
SRS LIGHT COMES ON. HAD VEHICLE SCANNED AND APPEARS TO BE THE PASSENGER SIDE AIR BAG BUT DOESN'T SAY WHICH ONE. AFTER DELETING THE CODE, THE LIGHT STAYS OFF UNTIL SOMEONE RIDES WITH ME. ONCE THEY GET OUT THE LIGHT COMES ON. THE DIGITAL RING ON THE DASH THAT IS ASSOCIATED WITH THE CRUISE CONTROL FLASHES IN SECTIONS AND INTERM…
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SRS LIGHT COMES ON. HAD VEHICLE SCANNED AND APPEARS TO BE THE PASSENGER SIDE AIR BAG BUT DOESN'T SAY WHICH ONE. AFTER DELETING THE CODE, THE LIGHT STAYS OFF UNTIL SOMEONE RIDES WITH ME. ONCE THEY GET OUT THE LIGHT COMES ON. THE DIGITAL RING ON THE DASH THAT IS ASSOCIATED WITH THE CRUISE CONTROL FLASHES IN SECTIONS AND INTERMITTENTLY. CANNOT FIND ANY CODE OR REASON FOR THIS PROBLEM ANYWHERE. NOT INTERNET AND NO CODE STORED.
NHTSA ODI #11405359
Mileage unknown · Sep 6, 2020
Air Bags
AIRBAG PROBLEM LIGHT KEEPS COMING ON. NOT SHORE IF AIRBAG WILL WORK WHEN NEEDED
NHTSA ODI #11353398
89,000 miles · Jun 30, 2020
Air Bags
SHOWING DRIVER SIDE AIRBAG DEFECTIVE
NHTSA ODI #11331734
35,000 miles · Feb 15, 2016
Air Bags
WHEN THE SUPPLEMENTAL RESTRAINT SYSTEM LIGHT (SRS) CAME ON I WAS TOLD THE HARNESS UNDER THE SEAT HAD TO BE REPLACED AT CONSIDERABLE COST. I HAD IT REPAIRED AN A SHORT TIME LATER IT CAME ON AGAIN. I AM TOLD AGAIN I HAVE A FAULTY HARNESS AND AGAIN I MUST DO THE SAME REPAIR AT MY EXPENSE. THIS IS NOT SAFE AND MERCEDES TAKES NO RES…
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WHEN THE SUPPLEMENTAL RESTRAINT SYSTEM LIGHT (SRS) CAME ON I WAS TOLD THE HARNESS UNDER THE SEAT HAD TO BE REPLACED AT CONSIDERABLE COST. I HAD IT REPAIRED AN A SHORT TIME LATER IT CAME ON AGAIN. I AM TOLD AGAIN I HAVE A FAULTY HARNESS AND AGAIN I MUST DO THE SAME REPAIR AT MY EXPENSE. THIS IS NOT SAFE AND MERCEDES TAKES NO RESPONSIBILITY.
NHTSA ODI #10826116
103,240 miles · Sep 14, 2015
Air Bags
THE SRS (SUPPLEMENTAL RESTRAINT SYSTEM) LIGHT CAME ON AND A MESSAGE SAYING THERE WAS A FAULT AND THE VEHICLE NEEDS TO BE TAKEN TO THE WORKSHOP. I TOOK IT TO THE DEALER AND WAS TOLD THE WIRING HARNESS IN THE DRIVER SEAT NEEDS REPLACED. THIS HARNESS IS CONNECTED TO THE SIDE AIR BAG LOCATED IN THE DRIVER SEAT. THE ESTIMATE TO REPLA…
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THE SRS (SUPPLEMENTAL RESTRAINT SYSTEM) LIGHT CAME ON AND A MESSAGE SAYING THERE WAS A FAULT AND THE VEHICLE NEEDS TO BE TAKEN TO THE WORKSHOP. I TOOK IT TO THE DEALER AND WAS TOLD THE WIRING HARNESS IN THE DRIVER SEAT NEEDS REPLACED. THIS HARNESS IS CONNECTED TO THE SIDE AIR BAG LOCATED IN THE DRIVER SEAT. THE ESTIMATE TO REPLACE THE HARNESS IS $850. THE MECHANIC AT THE MB DEALER SAID THE WIRES WEAR AWAY FROM SEAT MOVEMENT OVER THE YEARS AND NOW NEED REPLACED. THIS SHOULD NOT HAPPEN. THE AIR BAGS ARE INSTALLED AS A SAFETY DEVICE AND SHOULD NOT FAIL BECAUSE THE SEAT IS MOVED BACK AND FORTH WHEN SETTING THE SEAT POSITION.
NHTSA ODI #10763762
70,000 miles · Jun 9, 2013
Air Bags
THE SAFETY RESTRAINT SYSTEM FAILURE MESSAGE APPEARED IN THE DASHBOARD MESSAGE DISPLAY OF OUR 6-YEAR OLD MERCEDES BENZ CLK350. THE SANTA BARBARA AUTO GROUP MERCEDES BENZ SERVICE PERSON EXPLAINED THAT THE PASSENGER SIDE AIRBAG WAS DEFECTIVE, DESPITE THE FACT THAT IT HAD NEVER BEEN USED/DEPLOYED, NOR HAD THE CAR EVER BEEN INVOLVED …
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THE SAFETY RESTRAINT SYSTEM FAILURE MESSAGE APPEARED IN THE DASHBOARD MESSAGE DISPLAY OF OUR 6-YEAR OLD MERCEDES BENZ CLK350. THE SANTA BARBARA AUTO GROUP MERCEDES BENZ SERVICE PERSON EXPLAINED THAT THE PASSENGER SIDE AIRBAG WAS DEFECTIVE, DESPITE THE FACT THAT IT HAD NEVER BEEN USED/DEPLOYED, NOR HAD THE CAR EVER BEEN INVOLVED IN ANY INCIDENT. THE ESTIMATED CHARGE TO ME WAS ABOUT $1200. I CONTACTED MBUSA DIRECTLY, AND SUGGESTED THAT THEY WERE RESPONSIBLE FOR A SAFETY SYSTEM THAT SHOULD NEVER FAIL IN THE FIRST PLACE. AFTER 5 DAYS OF LEAVING VOICEMAILS, I RECEIVED A CALLBACK WITH THE OFFER OF COVERING 25% OF THE COST. I FOUND THIS TOTALLY UNACCEPTABLE. *TR
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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