TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE INSTRUMENT CLUSTER MODULE WOULD NEED REPLACING OR WOULD NEED TO BE REBUILT. THE MECHANIC ADVISED THE CONTACT OF A POSSIBLE RECALL O…
Read full complaint
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE INSTRUMENT CLUSTER MODULE WOULD NEED REPLACING OR WOULD NEED TO BE REBUILT. THE MECHANIC ADVISED THE CONTACT OF A POSSIBLE RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 06V028000 -INTERIOR LIGHTING). THE MANUFACTURER ADVISED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 110,600.
NHTSA ODI #10351826
41,000 miles · Aug 9, 2009
Interior LightingSuspension
2002 MERCEDES BENZ CL500 THE RIGHT FRONT OF THE VEHICLE BEGAN TO SAG & THE INSTRUMENT PANEL ILLUMINATION CLUSTER SUDDENLY WENT COMPLETELY DARK WITHOUT ANY WARNING WHATSOEVER. THIS HAS BEEN OCCURRING INTERMITTENTLY, THE DEALERSHIP ALWAYS CHARGES US EACH OCCURRENCE TO "FIX IT.". NOW I FIND BOTH PROBLEMS ARE IN SAFETY CAMPAIGN NUM…
Read full complaint
2002 MERCEDES BENZ CL500 THE RIGHT FRONT OF THE VEHICLE BEGAN TO SAG & THE INSTRUMENT PANEL ILLUMINATION CLUSTER SUDDENLY WENT COMPLETELY DARK WITHOUT ANY WARNING WHATSOEVER. THIS HAS BEEN OCCURRING INTERMITTENTLY, THE DEALERSHIP ALWAYS CHARGES US EACH OCCURRENCE TO "FIX IT.". NOW I FIND BOTH PROBLEMS ARE IN SAFETY CAMPAIGN NUMBERS 04V228000 AND 06V028000 THESE ARE RECALLS. WHAT CAN I DO TO GET THESE PROBLEMS FIXED CORRECTLY THIS TIME WITHOUT THE DEALERSHIP TRYING TO USE US AS A CASH HORSE & GETTING RIPPED OFF AS IT IS HAPPENING AGAIN. THE PANEL IS COMPLETELY DARK & WE CANNOT SEE ANY GAUGES OR INDICATORS. THANK YOU FOR YOUR KIND ASSISTANCE. *TR
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence & remedy
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Additional source detail variants (2)
Engine And Engine Cooling
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Suspension
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
Consequence & remedy
Consequence: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Mercedes Benz Cl Class Problems, Complaints & Recalls | Skip That Year
Illustration