TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT WAS DRIVING 45 MPH WHEN ABNORMAL SMOKE WAS EMITTED FROM THE EXHAUST. THE ABC SENSOR WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED ABC HYDRAULIC FLUID LEAKING NEAR THE CATALYTIC CONVERTER. THE DEA…
Read full complaint
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT WAS DRIVING 45 MPH WHEN ABNORMAL SMOKE WAS EMITTED FROM THE EXHAUST. THE ABC SENSOR WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED ABC HYDRAULIC FLUID LEAKING NEAR THE CATALYTIC CONVERTER. THE DEALER WAS NOTIFIED WHO ADVISED THAT THEY HAD REPAIRED THE VEHICLE JUNE 07, 2007 UNDER NHTSA CAMPAIGN ID NUMBER: 07V263000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS ALSO CONTACTED WHO STATED THAT THEY WOULD NOT TAKE ANY LIABILITY FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS 84,000.
NHTSA ODI #10433054
70,997 miles · Jul 31, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL 500. HE STATED THAT THE ABC LIGHT ILLUMINATED. THE DEALER REPLACED THE HIGH PRESSURE DISTRIBUTION HOSE AND CATALYTIC CONVERTER. HE WAS CHARGED $171.90 FOR THE DIAGNOSTIC AND $2,568.03 FOR THE REPLACEMENT. HE RECEIVED A SAFETY RECALL NOTICE (RECALL#07V263000) FOR ENGINE AND ENGINE C…
Read full complaint
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL 500. HE STATED THAT THE ABC LIGHT ILLUMINATED. THE DEALER REPLACED THE HIGH PRESSURE DISTRIBUTION HOSE AND CATALYTIC CONVERTER. HE WAS CHARGED $171.90 FOR THE DIAGNOSTIC AND $2,568.03 FOR THE REPLACEMENT. HE RECEIVED A SAFETY RECALL NOTICE (RECALL#07V263000) FOR ENGINE AND ENGINE COOLING AFTER HE PAID FOR THE REPAIRS HOWEVER, THE MANUFACTURER DENIED REIMBURSEMENT. THE CURRENT MILEAGE WAS 74,000 AND THE FAILURE MILEAGE WAS 70,997.
NHTSA ODI #10197986
101,000 miles · Jul 31, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT RECEIVED RECALL NOTICE NUMBER 07V263000 (ENGINE AND ENGINE COOLING). WHEN HE TOOK THE VEHICLE IN FOR REPAIR, A WARNING LIGHT ILLUMINATED. THE DEALER ATTEMPTED TO CHARGE HIM FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS FINE BEFORE HE TOOK IT TO THE …
Read full complaint
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT RECEIVED RECALL NOTICE NUMBER 07V263000 (ENGINE AND ENGINE COOLING). WHEN HE TOOK THE VEHICLE IN FOR REPAIR, A WARNING LIGHT ILLUMINATED. THE DEALER ATTEMPTED TO CHARGE HIM FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS FINE BEFORE HE TOOK IT TO THE DEALER FOR THE RECALL REPAIR. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,740 AND FAILURE MILEAGE WAS 101,000.
NHTSA ODI #10197945
55,126 miles · May 11, 2007
Engine And Engine CoolingFire
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL CLASS. WHILE DRIVING 45 MPH, A HYDRAULIC LINE FAILED AND THE VEHICLE BEGAN SMOKING. THE ABC LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,126. THE CONSUMER STATED THAT THROUGH THE INTERNET THERE WAS A RECALL FOR …
Read full complaint
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL CLASS. WHILE DRIVING 45 MPH, A HYDRAULIC LINE FAILED AND THE VEHICLE BEGAN SMOKING. THE ABC LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,126. THE CONSUMER STATED THAT THROUGH THE INTERNET THERE WAS A RECALL FOR THIS VEHICLE BUT WHEN MERCEDES BENZ DEALER WAS CONTACTED THEY STATED THAT THE VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER STATED WHILE DAUGHTER WAS DRIVING HYDRAULIC FLUID LEAKED ONTO THE EXHAUST AND SMOKE WAS COMING FROM UNDERNEATH THE VEHICLE. UPDATED 07/03/07 *TR
NHTSA ODI #10190476
Mileage unknown · Sep 10, 2001
Engine And Engine CoolingSuspension
WHILE DRIVING VEHICLE HOME FROM THE DEALERSHIP, A LIGHT ON INSTRUMENT PANEL CAME ON, STATING "UNSAFE TO DRIVE VEHICLE." DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT "AUTOMATIC BODY CONTROL SYSTEM" FOR SUSPENSION HAD MALFUNCTIONED, THIS CAUSED THE LEFT REAR PORTION OF FRAME TO DROP DOWN.*AK THE DEALER REPLACED TWO VALVES AND W…
Read full complaint
WHILE DRIVING VEHICLE HOME FROM THE DEALERSHIP, A LIGHT ON INSTRUMENT PANEL CAME ON, STATING "UNSAFE TO DRIVE VEHICLE." DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT "AUTOMATIC BODY CONTROL SYSTEM" FOR SUSPENSION HAD MALFUNCTIONED, THIS CAUSED THE LEFT REAR PORTION OF FRAME TO DROP DOWN.*AK THE DEALER REPLACED TWO VALVES AND WHEN THE VEHICLE WAS RETURNED TO CONSUMER THE VEHICLE HAD AN OIL LEAK OF OVER TWO QUARTS, CONSUMER RETURNED VEHICLE TO DEALERSHIP AND A REPLACEMENT VEHICLE WAS ORDERED WHICH IS EXPECTED TO BE DELIVERED IN LATE NOVEMBER.*JB
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence & remedy
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Additional source detail variants (2)
Engine And Engine Cooling
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Suspension
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
Consequence & remedy
Consequence: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Mercedes Benz Cl Class Problems, Complaints & Recalls | Skip That Year