EXTENSIVE ELECTRICAL PROBLEMS IN 2002 CL500 MERCEDES BENZ. VEHICLE SEATS MOVE ON THEIR OWN WHILE VEHICLE IN MOTION. WINDOWS GO UP AND DOWN ON THEIR OWN; LOCK IN WHATEVER POSITION IT CHOSE; HYDRAULICS IN THIS VEHICLE GO UP AND DOWN AT WILL. VEHICLE WILL LEAN ON ONE SIDE, THEN DROP TO WHERE IT IS UNDRIVEABLE, THEN RAISE ON THE …
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EXTENSIVE ELECTRICAL PROBLEMS IN 2002 CL500 MERCEDES BENZ. VEHICLE SEATS MOVE ON THEIR OWN WHILE VEHICLE IN MOTION. WINDOWS GO UP AND DOWN ON THEIR OWN; LOCK IN WHATEVER POSITION IT CHOSE; HYDRAULICS IN THIS VEHICLE GO UP AND DOWN AT WILL. VEHICLE WILL LEAN ON ONE SIDE, THEN DROP TO WHERE IT IS UNDRIVEABLE, THEN RAISE ON THE OPPOSITE SIDE. THE KEY HAS DECODED ITSELF AND WOULD NOT START THE VEHICLE. IT HAS BEEN REPLACED AND THE NEW KEY HAD TO BE RECODED AS IT STARTED THE CAR AND THEN WOULD NOT START THE CAR. BATTERY HAS BEEN REPLACED MORE THAN ONCE AND THE CAR STILL STARTS FINE ONE DAY AND NOT AT ALL THE NEXT AND THEN WILL BE FINE ON THE THIRD DAY. I CAN GO ON AND ON. WE HAVE ONLY OWNED THIS VEHICLE FOR 2 YEARS AND HAVE SPENT IN EXCESS OF $10,000 IN REPAIRS THAT DO NOT REPAIR THIS VEHICLE. I STILL HAVE A VERY LARGE BALANCE ON THIS NIGHTMARE OF A "VEHICLE" BUT DON'T HAVE ANYTHING TO DRIVE. IT IS PRESENTLY BEING REPAIRED FOR A WINDOW ISSUE. IT SIMPLY WOULD NOT GO UP. WHEN IT DID GO UP THE WINDOW BROKE. GLASS HAS BEEN REPLACED, REGULATOR REPLACED, MOTOR REPLACED AND NOW I AM BEING TOLD IT IS THE CONTROL MODULE. $1200.00 LATER I STILL HAVE AN OPEN WINDOW AND STILL TRYING TO FIGURE OUT THE PROBLEM. PRESENTLY THE DASHBOARD MIDDLE CONSOLE SERVE NO PURPOSE OTHER THAN DECORATION SINCE THE LIGHTS GO ON AND OFF AT WILL ALSO. THE VEHICLE EXTERIOR LIGHTS (HEADLIGHTS, PARKING LIGHTS, TURNING SIGNALS) WORK WHEN THEY CHOOSE TO AND WE HAVE REPLACED BULBS EXCESSIVELY JUST TO FIND THAT THERE WAS NEVER ANYTHING WRONG WITH THE BULBS. THE ELECTRICAL SYSTEM IN THIS CAR IS A NIGHTMARE. THESE ISSUES HAVE BEEN ONGOING SINCE WE PURCHASED THIS CAR. IT HAD ONLY 27,000 MILES AT THE TIME OF PURCHASE HOWEVER BECAUSE IT WAS A 2002, IT HAD NO MANUFACTURERS WARRANTY. WE PURCHASED SEPARATE WARRANTY WHICH COVERED PRACTICALLY NONE OF THE ISSUES MENTIONED BECAUSE THEY WERE ALL "ELECTRICAL". THIS VEHICLE HAS A CLASS ACTION LAWSUIT PENDING ON THE REED VALVE. PROBABLY ANOTHER ISSUE. *TR
NHTSA ODI #10349271
54,000 miles · Aug 28, 2008
Electrical SystemSuspension
LEFT REAR OF CAR SINKS AFTER SITTING FOR MORE THAN 8 HOURS. MERCEDES BENZ HAS REPAIRED MANY TIMES BUT THE PROBLEM STILL COMES BACK. REPAIRED MEASURES INCLUDE REPLACING VALVES ASSOCIATED WITH THE ABC SUSPENSION, THE ABC PUMP HAS ALSO BEEN REPLACED AND HAVE ALSO FLUSHED THE ABC FLUID AND REPLACED THE FILTER ON MANY OCCASIONS. H…
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LEFT REAR OF CAR SINKS AFTER SITTING FOR MORE THAN 8 HOURS. MERCEDES BENZ HAS REPAIRED MANY TIMES BUT THE PROBLEM STILL COMES BACK. REPAIRED MEASURES INCLUDE REPLACING VALVES ASSOCIATED WITH THE ABC SUSPENSION, THE ABC PUMP HAS ALSO BEEN REPLACED AND HAVE ALSO FLUSHED THE ABC FLUID AND REPLACED THE FILTER ON MANY OCCASIONS. HOWEVER, THE PROBLEM HAS NOT GONE AWAY. SOMETIMES WHEN THE CAR IS SITTING FOR MORE THAN A DAY THE ACTIVE BODY CONTROL ALARM COMES ON IN THE INSTRUMENT CLUSTER. I HAVE NOT OBSERVED ANY ABC FLUID LOSS. *TR
NHTSA ODI #10240148
18,000 miles · Aug 30, 2007
Electrical System
TL*THE CONTACT OWNS A 2002 MERCEDES CLK430. THE CONTACT STATED THAT THE LCD THAT DISPLAYED THE SPEED, GEARS, TEMPERATURE, AND CLOCK IS NOT OPERATING NORMALLY AND THE HE IS UNABLE TO READ THE GAUGES. THE DEALER REPLACED THE INSTRUMENT CLUSTER. THE FAILURE MILEAGE WAS 18,000 AND THE FAILURE MILEAGE WAS 31,000. UPDATED 12/12/2…
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TL*THE CONTACT OWNS A 2002 MERCEDES CLK430. THE CONTACT STATED THAT THE LCD THAT DISPLAYED THE SPEED, GEARS, TEMPERATURE, AND CLOCK IS NOT OPERATING NORMALLY AND THE HE IS UNABLE TO READ THE GAUGES. THE DEALER REPLACED THE INSTRUMENT CLUSTER. THE FAILURE MILEAGE WAS 18,000 AND THE FAILURE MILEAGE WAS 31,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *JB
NHTSA ODI #10201207
55,300 miles · Jul 12, 2007
Electrical System
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE, PREVENTING HIM FROM READING THE GAUGES AND INDICATORS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,300.
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence & remedy
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Additional source detail variants (2)
Engine And Engine Cooling
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Suspension
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
Consequence & remedy
Consequence: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Mercedes Benz Cl Class Problems, Complaints & Recalls | Skip That Year