Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
Engine Control Unit failed during warranty after replacement by the Mercedes Benz Dealership. The ECU causes stumbling and cutting out of engine in traffic while driving which can cause an accident putting my self, wife and others at risk. I took the car to the dealership and showed them the stored code of 1596 “The engine off t…
Read full complaint
Engine Control Unit failed during warranty after replacement by the Mercedes Benz Dealership. The ECU causes stumbling and cutting out of engine in traffic while driving which can cause an accident putting my self, wife and others at risk. I took the car to the dealership and showed them the stored code of 1596 “The engine off time has an implausible value” (P1026) on the Mercedes Benz Xentry DAS software. Yes: the dealer inspected the car and did a diagnostic. The code was cleared and the dealer claimed there was no code. A CHECK ENGINE LIGHT was present when the problem started approximately 23 months after the ECU was replaced be the dealer with a two year advertised and communicated warranty.
NHTSA ODI #11498284
Mileage unknown · Jan 12, 2022
Power TrainSteeringWheels
I was pulling out of my driveway when all of a sudden, the car came to a screeching halt and would not move. I was stuck diagonally in the middle of the road. When I called AAA for a tow they said it looked like the passenger front ball joint failed. Upon inspection, it was found that the ball joint failed and the tie rod, lower…
Read full complaint
I was pulling out of my driveway when all of a sudden, the car came to a screeching halt and would not move. I was stuck diagonally in the middle of the road. When I called AAA for a tow they said it looked like the passenger front ball joint failed. Upon inspection, it was found that the ball joint failed and the tie rod, lower control arm, and strut all broke as a result. The axel was also ripped out when the control arm failed. All of these things needed to be replaced. I can only image what would have happened if I had been traveling on a main road or highway at a higher rate of speed. But to have a catastrophic failure like this happen was completely unexpected, especially after having brand new tires and an alignment completed only one week earlier. Ultimately, I am unsure if this was due to an error on the tire shop's part with the alignment they did or a Mercedes general quality issue. Either way, my vehicle is inoperable and I'm faced with a $1,700 bill for what should potentially be a recall. To know that another one could fail at any time at any speed with no warning is deeply unsettling and I will be getting rid of the car as soon as possible, likely never buying a Mercedes again.
NHTSA ODI #11447255
Mileage unknown · May 21, 2019
EnginePower TrainUnknown Or Other
P0022 CAMSHAFT BALANCER DEFECT, SUBJECT TO PRIOR CLASS ACTION, I AM HAVING THIS SAME PROBLEM! WISH TO BECOME A PART OF THAT PRIOR SETTLED CLASS ACTION OR PURSUE MY OWN ACTION FOR DEFECTIVE PARTS
NHTSA ODI #11208976
Mileage unknown · Oct 13, 2015
EnginePower TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ C280. WHILE DRIVING HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED WITHOUT WARNING. IN ADDITION, THE RPMS RACED AND THE ACCELERATOR PEDAL WAS NOT RESPONDING. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURN OFF, AND …
Read full complaint
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ C280. WHILE DRIVING HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED WITHOUT WARNING. IN ADDITION, THE RPMS RACED AND THE ACCELERATOR PEDAL WAS NOT RESPONDING. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURN OFF, AND RESTART THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED AND THE TRANSMISSION SHAFT, SPRINGS, INTERNAL SPEED SENSOR, AND CAM SHAFT NEEDED TO BE RE-ADJUSTED TO THE CORRECT POSITION. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
Illustration