NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
212 reports160,000 miles · Aug 21, 2013
Electrical SystemEngineVehicle Speed Control
BALANCE SHAFT PREMATURE FAILURE FOUND BY CEL (CHECK ENGINE LIGHT) DURING DIAGNOSTICS CHECK AT MERCEDES BENZ OF NASHVILLE, TN. THE ENGINE HAS BEEN RUNNING WELL SO I WAS SHOCKED THAT THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON THAT THE REPAIR IS THE BALANCE SHAFT $5,600 REPAIR. MBUSA REFUSED GOOD WILL ASSISTANCE TO SERVICE DIRECT…
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BALANCE SHAFT PREMATURE FAILURE FOUND BY CEL (CHECK ENGINE LIGHT) DURING DIAGNOSTICS CHECK AT MERCEDES BENZ OF NASHVILLE, TN. THE ENGINE HAS BEEN RUNNING WELL SO I WAS SHOCKED THAT THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON THAT THE REPAIR IS THE BALANCE SHAFT $5,600 REPAIR. MBUSA REFUSED GOOD WILL ASSISTANCE TO SERVICE DIRECTOR [XXX] ON 8/21/13. THE SERVICE REPORT SHOWS ALL ENGINE RELATED CHECKS ARE GREEN/GOOD EXCEPT FOR THE CHECK ENGINE LIGHT READING BALANCE SHAFT REPLACEMENT REQUIRED. I DRIVE OVER 100 INTERSTATE MILES DAILY SO THE WARRANTY IS EXCEEDED QUICKLY. BASED ON # OF CLAIMS THIS IS A COMMON PROBLEM THAT WILL EVENTUALLY BE A SAFETY HAZARD BECAUSE THE CAR WILL FAIL TO ACCELERATE WHEN MERGING AND EVEN STALL OUT COMPLETE AT ANY SPEED. WHERE IS THE RECALL????? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10536542
79,500 miles · Jun 2, 2013
Fuel System, Gasoline
AFTER FILLING UP GAS TANK, A GAS ODOR APPEAR IN THE CAR CABIN. AFTER SEARCHING ON GOOGLE, I FOUND OUT THAT THIS IS A KNOWN PROBLEM WITH LOTS OF MERCEDES CARS/MODELS AND IT SHOULD BE A RECALL! *TR
NHTSA ODI #10514681
80,000 miles · May 30, 2013
Exterior LightingPower TrainVehicle Speed Control
I WAS DRIVING ABOUT 60 MPH SUDDENLY MY CAR WAS JERKING AND SHAKING THE SPEED STARTED TO DECREASE AND THE CAR SUDDENLY TURNED OFF I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND I HAD TO TURN THE KEY TO START IT THE ENGINE LIGHT TURNED ON AND I WAS ABLE TO DRIVE OFF LIKE REGULAR. THE NEXT DAY I WAS ON THE FREEWAY EXITING I WA…
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I WAS DRIVING ABOUT 60 MPH SUDDENLY MY CAR WAS JERKING AND SHAKING THE SPEED STARTED TO DECREASE AND THE CAR SUDDENLY TURNED OFF I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND I HAD TO TURN THE KEY TO START IT THE ENGINE LIGHT TURNED ON AND I WAS ABLE TO DRIVE OFF LIKE REGULAR. THE NEXT DAY I WAS ON THE FREEWAY EXITING I WAS GOING LIKE 40 MPH WHEN I DECREASED MY SPEED TO STOP AND MAKE A TURN MY RPM WAS AT HIGH 4-5 AND MY SPEED WAS 20MPH I HAD TO STEP ON THE PEDAL ALL THE WAY JUST TO GET TO 20 MPH. *TR
NHTSA ODI #10514306
40,000 miles · May 30, 2013
Fuel/propulsion System
EVERY TIME I FILLED UP THE GAS TANK I WOULD SMELL GAS IN THE CABIN AND OUTSIDE OF THE VEHICLE. IT HAS BEEN LIKE THIS FOR TWO YEARS. MY CAR HAS VERY LOW MILEAGE AND IT DRIVES FINE. I KEEP FORGETTING TO TELL THE DEALERSHIP THE ISSUES WHEN I BRING IT IN FOR MAINTENANCE. THERE IS DEFINITELY AN ISSUES WITH THE GAS TANK. IT IS GETTIN…
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EVERY TIME I FILLED UP THE GAS TANK I WOULD SMELL GAS IN THE CABIN AND OUTSIDE OF THE VEHICLE. IT HAS BEEN LIKE THIS FOR TWO YEARS. MY CAR HAS VERY LOW MILEAGE AND IT DRIVES FINE. I KEEP FORGETTING TO TELL THE DEALERSHIP THE ISSUES WHEN I BRING IT IN FOR MAINTENANCE. THERE IS DEFINITELY AN ISSUES WITH THE GAS TANK. IT IS GETTING WORST AS TIME GOES BY. *TR
NHTSA ODI #10514187
96,013 miles · Apr 17, 2013
Engine
THE CHECK ENGINE LIGHT CAME ON AND I HAD THE CAR LOOKED INTO AT A REPUTABLE MB DEALERSHIP. THE CODES THAT WERE READ WERE C1200 AND C1208 FOR INTAKE AND CAMSHAFT TIMING RETARDED (NEED BALANCE SHAFT). THIS IS A $4,000 REPAIR. I CANNOT BELIEVE THAT THIS IS A PROBLEM ON A VEHICLE WITH LESS THAN 100,000 MILES ON IT. I ALSO SEE THA…
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THE CHECK ENGINE LIGHT CAME ON AND I HAD THE CAR LOOKED INTO AT A REPUTABLE MB DEALERSHIP. THE CODES THAT WERE READ WERE C1200 AND C1208 FOR INTAKE AND CAMSHAFT TIMING RETARDED (NEED BALANCE SHAFT). THIS IS A $4,000 REPAIR. I CANNOT BELIEVE THAT THIS IS A PROBLEM ON A VEHICLE WITH LESS THAN 100,000 MILES ON IT. I ALSO SEE THAT I AM NOT ALONE IN HAVING THIS PROBLEM ON MY C230 MB. APPARENTLY MANY OTHERS HAVE OR HAD THIS SAME ISSUE WITH THE ENGINE ON 2006 AND 2007 C230'S. I DID NOT HAVE THE WORK DONE DUE TO THE EXPENSIVE COSTS. HOWEVER I AM NOW UNABLE TO DRIVE MY CAR BECAUSE I RUN THE RISK OF BEING STRANDED AS I DROVE IT THE SAME DAY I PICKED IT BACK UP FROM THE DEALERSHIP AND IT WOULD NOT START. AFTER WAITING SEVERAL MINUTES AND TRYING TO START THE VEHICLE BACK UP IT STARTED AS NORMAL. IT IS VERY FRUSTRATING TO DRIVE THE CAR AND NOT EVER KNOW IF IT WILL START OR NOT. *TR
NHTSA ODI #10508591
100,000 miles · Apr 12, 2013
Fuel/propulsion System
EVERY TIME I FILLED UP ON GAS I WOULD SMELL GAS INSIDE THE CABIN. I THEN PROCEEDED TO INVESTIGATE INTO WHY I WAS SMELLING GAS. I LOOKED BETWEEN THE TIRE AND THE FENDER ON THE CAR ON THE DRIVER SIDE AND NOTICED THAT THERE WAS A WET SPOT ON TOP OF THE PLASTIC UNDER COVER GUARD. AT THAT POINT I TOOK OUT THE BACK SEAT AND OPEN…
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EVERY TIME I FILLED UP ON GAS I WOULD SMELL GAS INSIDE THE CABIN. I THEN PROCEEDED TO INVESTIGATE INTO WHY I WAS SMELLING GAS. I LOOKED BETWEEN THE TIRE AND THE FENDER ON THE CAR ON THE DRIVER SIDE AND NOTICED THAT THERE WAS A WET SPOT ON TOP OF THE PLASTIC UNDER COVER GUARD. AT THAT POINT I TOOK OUT THE BACK SEAT AND OPENED THE ACCESS PANEL ON THE DRIVER SIDE AND IT WAS AT THAT POINT I NOTICED FUEL LEAKING. I THEN OPENED THE PASSENGER SIDE AND NOTICED THE SAME THING, FUEL LEAKING. NOW THAT I KNOW WHY I WAS SMELLING FUEL I REPLACED THE SEALS ON BOTH SIDES HOPING THAT WAS GOING TO FIX THE PROBLEM. I THEN WENT TO THE GAS STATION FILLED UP AGAIN TO SEE IF REPLACING THE GASKETS DID THE JOB. WHEN I GOT HOME I OPENED BOTH PANELS AND NOTICED THAT I WAS STILL LEAKING FUEL. AS I LOOKED HARD AT THE PUMPS, SENSOR AND LEVELER I NOTICED THAT THE PLASTIC ELECTRICAL CONNECTERS THAT WERE MOLDED TO THE TOP OF THE LIDS WAS NO GOOD AND SEEPING OUT FUEL. AT THAT POINT I REPLACED BOTH SIDES. I SPENT ROUGHLY AROUND $550.00. I KNOW IT I HAD THE DEALER DO IT, IT WOULD HAVE BEEN DOUBLE THAT. FOR A VEHICLE ONLY BEING 5 YEARS OLD IT SHOULD NOT HAVE THESE KIND OF PROBLEM WITH IT. I AM GLAD THAT I HAVE MECHANIC SKILLS TO DO THINGS LIKE THIS. *TR
NHTSA ODI #10506055
58,000 miles · Apr 4, 2013
Fuel/propulsion System
I FILLED UP MY GAS TANK AND IMMEDIATELY COULD SMELL A STRONG GAS ODOR ON THE DRIVERS SIDE REAR AREA INSIDE THE CABIN(THE GAS FILLER NOZZLE IS LOCATED ON THE PASSENGER SIDE). I HAD TO TAKE IT TO THE DEALER ON 2 OCCASIONS UNTIL IT WAS REPAIRED, MY FEAR IS THIS WILL BE RECURRING. *TR
NHTSA ODI #10507152
75,620 miles · Mar 25, 2013
Fuel/propulsion SystemPower Train
CAR WILL NOT GO OVER 20 MILES AFTER STOPPING. I HAVE TO PULL OVER PUT THE CAR IN PARK AND RESTART. THE CAR WILL RUN FINE FOR AWHILE AND A DAY OR SO LATER, THE PROBLEM RETURNS. THIS IS EXTREMELY UNSAFE WHEN YOUR IN TRAFFIC. I'M SO AFRAID I'M GOING TO GET HIT FROM BEHIND TRYING TO GET OFF THE ROAD. I HAVE BEEN TO 3 MECHANICS AND T…
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CAR WILL NOT GO OVER 20 MILES AFTER STOPPING. I HAVE TO PULL OVER PUT THE CAR IN PARK AND RESTART. THE CAR WILL RUN FINE FOR AWHILE AND A DAY OR SO LATER, THE PROBLEM RETURNS. THIS IS EXTREMELY UNSAFE WHEN YOUR IN TRAFFIC. I'M SO AFRAID I'M GOING TO GET HIT FROM BEHIND TRYING TO GET OFF THE ROAD. I HAVE BEEN TO 3 MECHANICS AND TOLD THEY CANNOT FIX THE PROBLEM DUE THE THEFT DETERRENT ON THE CAR. I HAVE AN APPOINTMENT AT MERCEDES ON FRIDAY AND HAVE BEEN TOLD IT WILL BE APPROX. $2000.00 TO REPLACE THE PLATE IN THE TRANSMISSION. SOMETHING NEEDS TO BE DONE. *TR
NHTSA ODI #10504443
38,000 miles · Mar 7, 2013
Power Train
MY ORIGINAL COMPLAINT WAS ON 08/16/2012 (NUMBER 10473170).... AGAIN, THE TRANSMISSION GEAR INDICATOR WENT BLANK. CAR WENT INTO "LIMP HOME" MODE. THIS TIME REMOVING THE KEY AND RESTARTING DID NOT RESET THE MODULE AND I HAD THE REPAIR DONE. THE REPAIR ON THIS WAS ALMOST $2000! IT WAS THE TRANSMISSION SPEED SENSOR WHICH IS PA…
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MY ORIGINAL COMPLAINT WAS ON 08/16/2012 (NUMBER 10473170).... AGAIN, THE TRANSMISSION GEAR INDICATOR WENT BLANK. CAR WENT INTO "LIMP HOME" MODE. THIS TIME REMOVING THE KEY AND RESTARTING DID NOT RESET THE MODULE AND I HAD THE REPAIR DONE. THE REPAIR ON THIS WAS ALMOST $2000! IT WAS THE TRANSMISSION SPEED SENSOR WHICH IS PART OF THE ELECTRICAL CONDUCTOR PLATE ASSEMBLY. PRIOR TO THIS INCIDENT, THE DEALERSHIP SERVICE REP ADMITTED THAT THEY HAVE MANY REPAIRS WITH TRANSMISSION CONTROL PROBLEMS AND ENCOURAGED ME TO BUY AN EXTENDED WARRANTY! ONLINE THERE ARE MANY COMPLAINTS REGARDING THE 2006- 2007 C230'S WITH THE SAME PROBLEM. THERE IS CLEARLY A DEFECT GOING ON AND I TOO WOULD LIKE A RECALL INVESTIGATION THROUGH THE NHTSA. MB NEEDS TO ADMIT THIS IS A PROBLEM AND RECALL ALL THE VEHICLES WITH THIS DEFECT. *TR
NHTSA ODI #10501969
86,000 miles · Feb 5, 2013
Power Train
I WAS STOPPED AT A RED LIGHT AND WHEN I ACCELERATED THE CAR DIDN'T CHANGE FROM 2ND TO 3RD GEAR AND THE TACHOMETER WAS READING VERY HIGH SINCE I WAS TRYING TO ACCELERATE. SINCE THE CAR WOULDN'T EXCEL I PULLED OVER AND TURNED OFF THE ENGINE. WHEN I TURNED IT ON AGAIN IT WAS OKAY. I TOOK THE CAR TO THE MERCEDES DEALERSHIP 1/8/…
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
NHTSA ODI #10496420
Official recalls
5Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mar 19, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Feb 11, 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.