NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
212 reports69,100 miles · Jul 23, 2014
Power Train
THE MERCEDES BENZ C230 WITH 69,000 MILES HAS AFTER COMING TO A STOP - I WOULD PLACE FOOT ON ACCELERATOR AND THE VEHICLE WOULD BARELY GET MOVING WOULD MOVE SLOWLY AND WOULD NOT SHIFT OUT OF LOW GEAR. IT WOULD BARELY MOVE. ON OTHER OCCASIONS THE VEHICLE WOULD NOT GO AND THE VEHICLE RPM'S WOULD REV BEYOND NORMAL RPM'S. THIS CO…
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THE MERCEDES BENZ C230 WITH 69,000 MILES HAS AFTER COMING TO A STOP - I WOULD PLACE FOOT ON ACCELERATOR AND THE VEHICLE WOULD BARELY GET MOVING WOULD MOVE SLOWLY AND WOULD NOT SHIFT OUT OF LOW GEAR. IT WOULD BARELY MOVE. ON OTHER OCCASIONS THE VEHICLE WOULD NOT GO AND THE VEHICLE RPM'S WOULD REV BEYOND NORMAL RPM'S. THIS COULD HAPPEN ALSO AT ANY SPEED. I FEEL THAT THIS IS A DANGEROUS CONDITION AND THE FOLLOWING PARTS HAVE BEEN DEFECTIVE AND MERCEDES IS CONTROLLING THE USE OF THESE PARTS BECAUSE THEY KNOW THAT THEY HAVE AN UNSAFE DESIGN AND CAN PROVE TO BE HAZARDOUS TO DRIVERS.. I WENT TO HAVE THE VEHICLE REPAIRED AT A LOCAL VERY REPUTABLE THIRD PARTY DEALER AND MERCEDES BENZ WOULD NOT SELL THE NECESSARY REPAIR PARTS TO ANY NON MERCEDES DEALER. IT IS MY OPINION BASED ON READING ABOUT THIS PARTICULAR VEHICLE THAT THE TRANSMISSION SPEED SENSORS HAVE A FAULTY DESIGN AS WELL AS THE TRANSMISSION VALVE BODY AND THE HYDRAULIC CONTROL UNIT. I WOULD SUGGEST THAT THIS BE INVESTIGATED BY THE HIGHWAY SAFETY BOARD AND PROVIDE FOR A RECALL OF THESE ITEMS AND NOTIFY ALL OWNERS OF VEHICLES. MERCEDES BENZ IS AWARE THAT THEY BUILD A UNRELIABLE AND UNSAFE POWER TRAIN FOR THIS VEHICLE. *TR
NHTSA ODI #10615654
85,000 miles · Jul 21, 2014
Engine
THERE IS A KNOWN MANUFACTURE DEFECT IN THE M272 ENGINE. THE ENGINE BALANCE SHAFT SPROCKET WAS MADE OF SOFT METAL WHICH CAUSES THE DRIVE SPROCKET TO WEAR PREMATURELY. THIS WEAR CAUSES THE TIMING OF THE ENGINE TO BECOME OFF, WHICH THEN CAUSES THE CAR TO AUTOMATICALLY GO INTO LIMP MODE. IN LIMP MODE, THE CAR SUDDENLY CANNOT BE DRIV…
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THERE IS A KNOWN MANUFACTURE DEFECT IN THE M272 ENGINE. THE ENGINE BALANCE SHAFT SPROCKET WAS MADE OF SOFT METAL WHICH CAUSES THE DRIVE SPROCKET TO WEAR PREMATURELY. THIS WEAR CAUSES THE TIMING OF THE ENGINE TO BECOME OFF, WHICH THEN CAUSES THE CAR TO AUTOMATICALLY GO INTO LIMP MODE. IN LIMP MODE, THE CAR SUDDENLY CANNOT BE DRIVEN OVER 20 MPH AND THE ENGINE HAS TO BE SHUT OFF AND RESTARTED TO EXIT LIMP MODE. I APPROACHED A MERCEDES BENZ DEALERSHIP AND THE ESTIMATE FOR THE REPAIR WAS OVER $7,000! THIS ENGINE DEFECT CAUSES THE CAR TO GO INTO LIMP MODE AND IS VERY DANGEROUS. *TR
NHTSA ODI #10615174
68,000 miles · Jul 10, 2014
Engine
I PURCHASED MERCEDES BENZ C230, 2007 FROM THE LOCAL HONDA DEALERSHIP, AND IN A WEEK THE "CHECK ENGINE" LIGHT CAME ON. I BROUGHT BACK THE CAR TO ITS SERVICE DIVISION AND IT SAID THAT CODE WAS A PROBLEM. THEY DID SOMETHING AND THE LIGHT WENT OFF FOR A WEEK. THEN, I RETURNED TO THEIR SERVICE CENTER AGAIN AND THEY SAID THAT FUEL WAS…
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I PURCHASED MERCEDES BENZ C230, 2007 FROM THE LOCAL HONDA DEALERSHIP, AND IN A WEEK THE "CHECK ENGINE" LIGHT CAME ON. I BROUGHT BACK THE CAR TO ITS SERVICE DIVISION AND IT SAID THAT CODE WAS A PROBLEM. THEY DID SOMETHING AND THE LIGHT WENT OFF FOR A WEEK. THEN, I RETURNED TO THEIR SERVICE CENTER AGAIN AND THEY SAID THAT FUEL WAS NOT BEING SUPPLIED EVENLY IN THE ENGINE. SUGGESTED TO GO TO THE MERCEDES SERVICE CENTER. I TOOK THE CAR TO THE MERCEDES DEALERSHIP IN MARION, IL. THEY TURNED OF THE LIGHT BY UPDATING COMPUTER PROGRAM. HOWEVER, IN A WEEK THE LIGHT CAME ON AGAIN. I PURCHASED IT ON MARCH 31, 2014. I WENT TO THE LOCAL HONDA DEALERSHIP TO REFUND MY MONEY. HOWEVER, THEY REFUSED. THEY SAID THAT THIS CAR HAD SIMILAR PROBLEM A YEAR AGO. THE HONDA DEALERSHIP DID NOT CHECK WELL THE CAR'S BACKGROUND BEFORE SELLING. THEY SAID THAT THE BACKGROUND OF THE CAR WAS CLEAN. I CANNOT DRIVE THIS CAR TO LONG DISTANCE WITH THIS FAULTY. IT IS SIMPLY UNSAFE. I REQUESTED TO REFUND MY PAYMENT OF 13,500, AND THEY REFUSED. PLEASE HELP SINCERELY *TR
NHTSA ODI #10609656
52,000 miles · Jun 19, 2014
Power Train
MY TRANSMISSION BECAME STUCK IN A HIGH GEAR AND WOULD NOT ACCELERATE. COULD NOT MANUALLY CHANGE GEARS AND THE ONLY WAY TO REMEDY THIS ISSUE WAS TO PARK AND TURN OFF THE CAR. I HAD TO USE MY HAZARD FLASHERS AND DRIVE IN TRAFFIC FOR A FEW MILES UNTIL I COULD GET OVER TO THE SHOULDER OF THE ROAD. THIS IS VERY DANGEROUS AND TROUBLES…
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MY TRANSMISSION BECAME STUCK IN A HIGH GEAR AND WOULD NOT ACCELERATE. COULD NOT MANUALLY CHANGE GEARS AND THE ONLY WAY TO REMEDY THIS ISSUE WAS TO PARK AND TURN OFF THE CAR. I HAD TO USE MY HAZARD FLASHERS AND DRIVE IN TRAFFIC FOR A FEW MILES UNTIL I COULD GET OVER TO THE SHOULDER OF THE ROAD. THIS IS VERY DANGEROUS AND TROUBLESOME TO ME. IT APPEARS TO BE A COMMON ISSUE ON THIS SITE AS WELL, PLEASE LOOK INTO THIS. *TR
NHTSA ODI #10604436
92,000 miles · Jun 13, 2014
Vehicle Speed Control
WHILE DRIVING MY CAR ON SUNDAY (8 JUNE 2014), MY 2007 MERCEDES BENZ C230 LOST ACCELERATION AND THE CAR WOULDN'T GET OUT OF FIRST GEAR AND THE RPM'S WERE RUNNING HIGH. I HAD TO PULL OVER AND TURN THE CAR OFF HOPING TO RESET THE CAR TO THAT I COULD GET BACK HOME. ONCE I TURNED OFF THE CAR AND SET FOR A FEW MINUTES IT THEN WORKED W…
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WHILE DRIVING MY CAR ON SUNDAY (8 JUNE 2014), MY 2007 MERCEDES BENZ C230 LOST ACCELERATION AND THE CAR WOULDN'T GET OUT OF FIRST GEAR AND THE RPM'S WERE RUNNING HIGH. I HAD TO PULL OVER AND TURN THE CAR OFF HOPING TO RESET THE CAR TO THAT I COULD GET BACK HOME. ONCE I TURNED OFF THE CAR AND SET FOR A FEW MINUTES IT THEN WORKED WITH NO PROBLEM. THIS ISN'T THE FIRST TIME THIG HAS HAPPEN TO THE CAR. *JS
NHTSA ODI #10598020
76,000 miles · May 26, 2014
Power Train
MY CAR LOST ACCELERATION WHILE DRIVING. THIS WAS VERY SCARY I WAS ENTERING THE FREEWAY, AS I WAS TRYING TO ENTER INTO TRAFFIC TRYING TO ACCELERATE MY CAR WOULD NOT PICK UP SPEED. I HAD MY CHILDREN IN THE CAR PRAYING NOT TO GET HIT. I HOPE SOMETHING IS DONE BEFORE SOMEONE LOOSES THEIR LIFE. THIS NEED TO BE A RECALL ITEM A.S.A.P. …
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MY CAR LOST ACCELERATION WHILE DRIVING. THIS WAS VERY SCARY I WAS ENTERING THE FREEWAY, AS I WAS TRYING TO ENTER INTO TRAFFIC TRYING TO ACCELERATE MY CAR WOULD NOT PICK UP SPEED. I HAD MY CHILDREN IN THE CAR PRAYING NOT TO GET HIT. I HOPE SOMETHING IS DONE BEFORE SOMEONE LOOSES THEIR LIFE. THIS NEED TO BE A RECALL ITEM A.S.A.P. *TR
NHTSA ODI #10594038
57,246 miles · May 16, 2014
Power TrainVehicle Speed Control
EVER SINCE I HAVE PURCHASED MY MERCEDES BENZ C230- 2007 MODEL, I HAVE BEEN REGULARLY MAINTAINING IT AS PER MERCEDES RECOMMENDED MAINTENANCE INSTRUCTIONS. RECENTLY I EXPERIENCED AN UNEXPECTED TRANSMISSION ISSUE IN MY CAR. THE CAR LOST ACCELERATION ON A MAJOR HIGHWAY WHILE DRIVING AT A SPEED OF 65 MPH. I HAD TO PULL OVER TO THE …
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EVER SINCE I HAVE PURCHASED MY MERCEDES BENZ C230- 2007 MODEL, I HAVE BEEN REGULARLY MAINTAINING IT AS PER MERCEDES RECOMMENDED MAINTENANCE INSTRUCTIONS. RECENTLY I EXPERIENCED AN UNEXPECTED TRANSMISSION ISSUE IN MY CAR. THE CAR LOST ACCELERATION ON A MAJOR HIGHWAY WHILE DRIVING AT A SPEED OF 65 MPH. I HAD TO PULL OVER TO THE SHOULDER AND SHUT OFF THE ENGINE FOR A FEW MINUTES. ONLY AFTER RESTARTING THE ENGINE, THE ACCELERATION IMPROVED. I HAVE EXPERIENCED THIS ISSUE THREE TIMES NOW AND AM CONCERNED ABOUT ME AND MY FAMILY'S SAFETY. I HAVE RESEARCHED ONLINE ON NHTSA.DOT.GOV, BENZWORLD.ORG AND A FEW OTHER BLOG SITES WHERE NUMEROUS MERCEDES C230 OWNERS HAVE EXPERIENCED EXACTLY THE SAME ISSUE. MY QUESTION IS THAT IF THIS IS A KNOWN SAFETY RELATED ISSUE AND HAS BEEN REPORTED TO MERCEDES BENZ USA, LLC. SEVERAL TIMES, WHY HAS MERCEDES BENZ NOT INITIATED A RECALL. I HOPE THE COMPANY IS NOT WAITING FOR A DISASTER TO HAPPEN. I WOULD APPRECIATE IF NHTSA COULD PLEASE INVESTIGATE THE ISSUE. *TR
NHTSA ODI #10592040
45,000 miles · Apr 9, 2014
Power Train
THE CAR IS GOING INTO LIMP MODE WHEN YOU STOP AND THAN GO. YOU PULL OVER AND TURN THE CAR OFF IT RESETS THE COMPUTER AND IT WORKS FINE FOR COUPLE OF DAYS. THE ISSUE BEEN GOING ON FOR OVER A YEAR NOW. *TR
NHTSA ODI #10578556
48,250 miles · Mar 31, 2014
Fuel System, Gasoline
I OWN A 2007 C230 WHICH IS GARAGED EVERY WINTER. I FILLED THE GAS TANK BEFORE PUTTING THE CAR AWAY FOR THE SEASON. WHEN I RETURNED TWO WEEK LATER I NOTICED A VERY STRONG SMELL OF GASOLINE HAD FILLED THE GARAGE. AFTER DRIVING THE CAR FOR A DAY AND LOWERING THE LEVEL OF FUEL IN THE TANK THE SMELL HAD GONE. AFTER SOME RESEARCH I A…
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I OWN A 2007 C230 WHICH IS GARAGED EVERY WINTER. I FILLED THE GAS TANK BEFORE PUTTING THE CAR AWAY FOR THE SEASON. WHEN I RETURNED TWO WEEK LATER I NOTICED A VERY STRONG SMELL OF GASOLINE HAD FILLED THE GARAGE. AFTER DRIVING THE CAR FOR A DAY AND LOWERING THE LEVEL OF FUEL IN THE TANK THE SMELL HAD GONE. AFTER SOME RESEARCH I AM FINDING THIS IS A COMMON PROBLEM WITH MERCEDES CARS. I WOULD NOT EXPECT THIS TO HAPPEN ON A VEHICLE WITH LESS THAN 50 K ON IT. I ALSO OWN A 07'' C280 WHICH HAS THE SAME PROBLEM, INTENSE SMELL OF GAS AFTER FILLING THE TANK. I FEEL THAT THIS STRONG SMELL OF GASOLINE FUMES PROVIDES A DANGEROUS CONDITION AND IS UNSAFE. *TR
NHTSA ODI #10576077
82,000 miles · Feb 21, 2014
Engine
THE BALANCE SHAFT ISSUE IS A KNOWN ISSUE TO MERCEDES IN THE M272 AND M273 MODELS CAUSED BY DEFECTIVE MATERIAL USED IN MAKING IT. I HAVE ADDED THE EXCERPT FROM THE MERCEDES SERVICE BULLETIN : "APPLICABLE MODELS (NOT APPLICABLE TO MODEL 164.156, 204 OR 216.386): EQUIPPED WITH M272 ENGINE UP TO SERIAL NO. 2729..30 468993 OR M273 E…
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THE BALANCE SHAFT ISSUE IS A KNOWN ISSUE TO MERCEDES IN THE M272 AND M273 MODELS CAUSED BY DEFECTIVE MATERIAL USED IN MAKING IT. I HAVE ADDED THE EXCERPT FROM THE MERCEDES SERVICE BULLETIN : "APPLICABLE MODELS (NOT APPLICABLE TO MODEL 164.156, 204 OR 216.386): EQUIPPED WITH M272 ENGINE UP TO SERIAL NO. 2729..30 468993 OR M273 ENGINE UP TO SERIAL NO. 2739..30 088611. THE MATERIAL FOR THE BALANCE SHAFT SPROCKET AND THE TIMING CHAIN GUIDE WHEEL (IDLER) WAS MODIFIED ON ENGINES PAST THE SERIAL NUMBERS LISTED ABOVE" THERE SHOULD BE A RECALL ON THIS PART. MY CHECK ENGINE LIGHT CAME ON DRIVING AT HIGH SPEEDS AND FOUND OUT IT WAS AN ENGINE ISSUE THAT MERCEDES DOESN'T WANT TO TAKE RESPONSIBILITY FOR. *TR
NHTSA ODI #10565290
Official recalls
5Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mar 19, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Feb 11, 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.