NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
14 reportsClear category filter184,000 miles · Sep 20, 2020
EnginePower TrainVehicle Speed Control
I PURCHASED A 2007 MERCEDES BENZ C230 SPORT FROM A PRIVATE SELLER. I SOON LEARNED THAT THE VEHICLE WAS IN LIMP MODE. THE DEALER SAID IT WAS THE TRANSMISSION CONDUCTOR PLATE. AFTER HOURS OF RESEARCH, I DISCOVERED SEVERAL OWNERS OF A MERCEDES WITH THE 772.9 TRANSMISSION HAVE BEEN EXPERIENCING THE SAME ISSUE. I ENDED UP PAYING $250…
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I PURCHASED A 2007 MERCEDES BENZ C230 SPORT FROM A PRIVATE SELLER. I SOON LEARNED THAT THE VEHICLE WAS IN LIMP MODE. THE DEALER SAID IT WAS THE TRANSMISSION CONDUCTOR PLATE. AFTER HOURS OF RESEARCH, I DISCOVERED SEVERAL OWNERS OF A MERCEDES WITH THE 772.9 TRANSMISSION HAVE BEEN EXPERIENCING THE SAME ISSUE. I ENDED UP PAYING $2500 FOR A NEW TCU FROM MERCEDES BENZ.
NHTSA ODI #11360040
47,800 miles · Jun 6, 2019
Electrical SystemEngineVehicle Speed Control
PROBLEM SHIFTING GEAR. ONLY 47K MILES. STUCK IN THE FREEWAY ONLY ACCELERATION OF 30 MPH. DEALERSHIP DIAGNOSIS CONDUCTOR PLATE $1800-2800 REPAIR. *BF VIN NOT AVAILABLE. *JB
NHTSA ODI #11218238
118,000 miles · Jul 7, 2016
Power TrainVehicle Speed Control
MY CAR WENT INTO LIMP MODE GOING DOWN THE STREET, HAD TO HAVE HER TOWED TO STARMOTORS, THE CODE CAME UP AS INTERNAL SPEED SENSOR AND TRANSMISSION CONTROL MODULE, IT IS KNOWN TO MBUSA ABOUT THIS PROBLEM AND THEY NEED TO FIX IT AND NOT COST OUT OF MY POCKET
NHTSA ODI #10883332
94,000 miles · Mar 15, 2016
Power TrainVehicle Speed Control
THE CAR STAYS IN FIRST GEAR AND I HAVE TO STOP AND PULL OVER. PUT IT IN PARK AND IT JERKS VERY BADLY GOING IT TO PARK. THEN I TURN IT OFF, AND BACK ON. THEN EVERYTHING GOES BACK TO NORMAL, UNTIL IT HAPPENS AGAIN. SO MANY PEOPLE HAVE THIS ISSUE AND THERE IS NO RECALL. WHAT ARE THEY WAITING FOR. THERE IS 113 COMPLAINTS ON THIS…
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THE CAR STAYS IN FIRST GEAR AND I HAVE TO STOP AND PULL OVER. PUT IT IN PARK AND IT JERKS VERY BADLY GOING IT TO PARK. THEN I TURN IT OFF, AND BACK ON. THEN EVERYTHING GOES BACK TO NORMAL, UNTIL IT HAPPENS AGAIN. SO MANY PEOPLE HAVE THIS ISSUE AND THERE IS NO RECALL. WHAT ARE THEY WAITING FOR. THERE IS 113 COMPLAINTS ON THIS CAR AND ALMOST NONE ARE FROM THE ONLY RECALL THEY HAVE ACTUALLY ISSUED. THIS HAPPENS ON A RED LIGHT. IT HAPPENS ON THE HIGH WAY. IN REVERSE. I WISH I NEVER BOUGHT THIS CAR. SOME PEOPLE PAID 1500 DOLLARS TO FIX IT. I THOUGHT MERCEDES MEANT HIGH QUALITY. AT LEAST THEY CAN ADMIT THEIR MISTAKE AND FIX IT FOR THE PEOPLE SUFFERING BEFORE SOMEONE DIES. THE CAR HAS 94000 MILES. MY HONDA WENT TO 200,000 WITH OUT ISSUES.
NHTSA ODI #10849877
67,505 miles · Aug 5, 2015
Vehicle Speed Control
VEHICLE LOST SPEED ON HIGHWAY. ENGINE RACING BUT NO SPEED. PULLED OVER TO CALL FOR HELP. NO REVERSE. HAD CAR TOWED TO DEALERSHIP. REQUIRED REPLACEMENT OF TRANSMISSION ELECTRONIC CONTROL UNIT. COST WAS $1,352.83. DEALER TOLD ME IT IS A COMMON PROBLEM. THIS SOUNDS LIKE A SYSTEMIC PROBLEM WITH THIS PART AND CAN CAUSE INJURY OR DEAT…
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VEHICLE LOST SPEED ON HIGHWAY. ENGINE RACING BUT NO SPEED. PULLED OVER TO CALL FOR HELP. NO REVERSE. HAD CAR TOWED TO DEALERSHIP. REQUIRED REPLACEMENT OF TRANSMISSION ELECTRONIC CONTROL UNIT. COST WAS $1,352.83. DEALER TOLD ME IT IS A COMMON PROBLEM. THIS SOUNDS LIKE A SYSTEMIC PROBLEM WITH THIS PART AND CAN CAUSE INJURY OR DEATH IN CERTAIN DRIVING CONDITIONS. ...UPDATED 09/28/15 *BF UPDATED 3/29/2016*JS
NHTSA ODI #10746319
81,000 miles · Oct 15, 2014
Vehicle Speed Control
I WAS DRIVING MY CAR AROUND 30MPH COMING TO A SLOW DOWN TO MAKE A RIGHT HAND TURN. MADE TURN AND PROCEEDED UP A STEEP HILL AND MY CAR SIMPLY STOP PULLING/ACCELERATING. THIS HAS HAPPENED SEVERAL TIMES. I WENT OUT OF TOWN TO TX FOR CHRISTMAS AND HAD THE SAME THING HAPPEN. I CAN'T UNDERSTAND WHY SO MANY COMPLAINTS AND NO ONE HAS YE…
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I WAS DRIVING MY CAR AROUND 30MPH COMING TO A SLOW DOWN TO MAKE A RIGHT HAND TURN. MADE TURN AND PROCEEDED UP A STEEP HILL AND MY CAR SIMPLY STOP PULLING/ACCELERATING. THIS HAS HAPPENED SEVERAL TIMES. I WENT OUT OF TOWN TO TX FOR CHRISTMAS AND HAD THE SAME THING HAPPEN. I CAN'T UNDERSTAND WHY SO MANY COMPLAINTS AND NO ONE HAS YET TO EVEN INVESTIGATE THE PROBLEM. THE MAINTENANCE ON THESE VEHICLES IS EXPENSIVE. ON TOP OF THE MB IS FAMILIAR WITH THIS ISSUE AND SHOULD NOT BE PUTTING THIS EXPENSE OFF ON THE OWNERS DUE TO FAULTY DEFAULT PRODUCT THAT CAN NOT EVEN BE REBUILT BUT REQUIRES REPLACING THE FAULTY PART WITH ANOTHER FAULTY PART. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
NHTSA ODI #10644852
92,000 miles · Jun 13, 2014
Vehicle Speed Control
WHILE DRIVING MY CAR ON SUNDAY (8 JUNE 2014), MY 2007 MERCEDES BENZ C230 LOST ACCELERATION AND THE CAR WOULDN'T GET OUT OF FIRST GEAR AND THE RPM'S WERE RUNNING HIGH. I HAD TO PULL OVER AND TURN THE CAR OFF HOPING TO RESET THE CAR TO THAT I COULD GET BACK HOME. ONCE I TURNED OFF THE CAR AND SET FOR A FEW MINUTES IT THEN WORKED W…
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WHILE DRIVING MY CAR ON SUNDAY (8 JUNE 2014), MY 2007 MERCEDES BENZ C230 LOST ACCELERATION AND THE CAR WOULDN'T GET OUT OF FIRST GEAR AND THE RPM'S WERE RUNNING HIGH. I HAD TO PULL OVER AND TURN THE CAR OFF HOPING TO RESET THE CAR TO THAT I COULD GET BACK HOME. ONCE I TURNED OFF THE CAR AND SET FOR A FEW MINUTES IT THEN WORKED WITH NO PROBLEM. THIS ISN'T THE FIRST TIME THIG HAS HAPPEN TO THE CAR. *JS
NHTSA ODI #10598020
57,246 miles · May 16, 2014
Power TrainVehicle Speed Control
EVER SINCE I HAVE PURCHASED MY MERCEDES BENZ C230- 2007 MODEL, I HAVE BEEN REGULARLY MAINTAINING IT AS PER MERCEDES RECOMMENDED MAINTENANCE INSTRUCTIONS. RECENTLY I EXPERIENCED AN UNEXPECTED TRANSMISSION ISSUE IN MY CAR. THE CAR LOST ACCELERATION ON A MAJOR HIGHWAY WHILE DRIVING AT A SPEED OF 65 MPH. I HAD TO PULL OVER TO THE …
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EVER SINCE I HAVE PURCHASED MY MERCEDES BENZ C230- 2007 MODEL, I HAVE BEEN REGULARLY MAINTAINING IT AS PER MERCEDES RECOMMENDED MAINTENANCE INSTRUCTIONS. RECENTLY I EXPERIENCED AN UNEXPECTED TRANSMISSION ISSUE IN MY CAR. THE CAR LOST ACCELERATION ON A MAJOR HIGHWAY WHILE DRIVING AT A SPEED OF 65 MPH. I HAD TO PULL OVER TO THE SHOULDER AND SHUT OFF THE ENGINE FOR A FEW MINUTES. ONLY AFTER RESTARTING THE ENGINE, THE ACCELERATION IMPROVED. I HAVE EXPERIENCED THIS ISSUE THREE TIMES NOW AND AM CONCERNED ABOUT ME AND MY FAMILY'S SAFETY. I HAVE RESEARCHED ONLINE ON NHTSA.DOT.GOV, BENZWORLD.ORG AND A FEW OTHER BLOG SITES WHERE NUMEROUS MERCEDES C230 OWNERS HAVE EXPERIENCED EXACTLY THE SAME ISSUE. MY QUESTION IS THAT IF THIS IS A KNOWN SAFETY RELATED ISSUE AND HAS BEEN REPORTED TO MERCEDES BENZ USA, LLC. SEVERAL TIMES, WHY HAS MERCEDES BENZ NOT INITIATED A RECALL. I HOPE THE COMPANY IS NOT WAITING FOR A DISASTER TO HAPPEN. I WOULD APPRECIATE IF NHTSA COULD PLEASE INVESTIGATE THE ISSUE. *TR
NHTSA ODI #10592040
160,000 miles · Aug 21, 2013
Electrical SystemEngineVehicle Speed Control
BALANCE SHAFT PREMATURE FAILURE FOUND BY CEL (CHECK ENGINE LIGHT) DURING DIAGNOSTICS CHECK AT MERCEDES BENZ OF NASHVILLE, TN. THE ENGINE HAS BEEN RUNNING WELL SO I WAS SHOCKED THAT THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON THAT THE REPAIR IS THE BALANCE SHAFT $5,600 REPAIR. MBUSA REFUSED GOOD WILL ASSISTANCE TO SERVICE DIRECT…
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BALANCE SHAFT PREMATURE FAILURE FOUND BY CEL (CHECK ENGINE LIGHT) DURING DIAGNOSTICS CHECK AT MERCEDES BENZ OF NASHVILLE, TN. THE ENGINE HAS BEEN RUNNING WELL SO I WAS SHOCKED THAT THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON THAT THE REPAIR IS THE BALANCE SHAFT $5,600 REPAIR. MBUSA REFUSED GOOD WILL ASSISTANCE TO SERVICE DIRECTOR [XXX] ON 8/21/13. THE SERVICE REPORT SHOWS ALL ENGINE RELATED CHECKS ARE GREEN/GOOD EXCEPT FOR THE CHECK ENGINE LIGHT READING BALANCE SHAFT REPLACEMENT REQUIRED. I DRIVE OVER 100 INTERSTATE MILES DAILY SO THE WARRANTY IS EXCEEDED QUICKLY. BASED ON # OF CLAIMS THIS IS A COMMON PROBLEM THAT WILL EVENTUALLY BE A SAFETY HAZARD BECAUSE THE CAR WILL FAIL TO ACCELERATE WHEN MERGING AND EVEN STALL OUT COMPLETE AT ANY SPEED. WHERE IS THE RECALL????? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10536542
80,000 miles · May 30, 2013
Exterior LightingPower TrainVehicle Speed Control
I WAS DRIVING ABOUT 60 MPH SUDDENLY MY CAR WAS JERKING AND SHAKING THE SPEED STARTED TO DECREASE AND THE CAR SUDDENLY TURNED OFF I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND I HAD TO TURN THE KEY TO START IT THE ENGINE LIGHT TURNED ON AND I WAS ABLE TO DRIVE OFF LIKE REGULAR. THE NEXT DAY I WAS ON THE FREEWAY EXITING I WA…
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I WAS DRIVING ABOUT 60 MPH SUDDENLY MY CAR WAS JERKING AND SHAKING THE SPEED STARTED TO DECREASE AND THE CAR SUDDENLY TURNED OFF I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND I HAD TO TURN THE KEY TO START IT THE ENGINE LIGHT TURNED ON AND I WAS ABLE TO DRIVE OFF LIKE REGULAR. THE NEXT DAY I WAS ON THE FREEWAY EXITING I WAS GOING LIKE 40 MPH WHEN I DECREASED MY SPEED TO STOP AND MAKE A TURN MY RPM WAS AT HIGH 4-5 AND MY SPEED WAS 20MPH I HAD TO STEP ON THE PEDAL ALL THE WAY JUST TO GET TO 20 MPH. *TR
NHTSA ODI #10514306
Official recalls
5Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mar 19, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Feb 11, 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.